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Heritage Parts Centre Reviews

4.5 Rating 18,630 Reviews
87 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
36,819
 Metrics Info
4.5
Based on 18,630 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Martin
Verified Buyer
“Item as described, worked perfectly, would buy again.”
Helpful Report
Posted 4 months ago
Ticas Gonz
Verified Buyer
“Mandaron mal 2 piezas, me urgía y las compré en otro sitio, ahora no me devuelven el dinero y me las reponen, con lo que las tengo por duplicado. Muy descontento”
Helpful Report
Posted 4 months ago
Hola, siento mucho el error en el envío. Veo que mis compañeros te han respondido por correo electrónico y han tramitado la devolución para que te devuelvan el dinero.
Posted 4 months ago
Simone Baù
Verified Buyer
“Non ho ancora ricevuto la merce…”
Helpful Report
Posted 4 months ago
Andreas
Verified Buyer
“Ich habe mich sehr gefreut das Sie die gewünschten Teile umgehend zu mir geschickt haben. Vielen Dank für die Problemlose Abwicklung herzliche Grüße Andreas S.”
Helpful Report
Posted 4 months ago
Duan Oppermann
Verified Buyer
“Thank you for the good service”
Helpful Report
Posted 4 months ago
Clemens
Verified Buyer
“Da meine Bestellung überraschenderweise mehere Wochen Lieferfrist hatte habe ich per email storniert und dafür von Will Collett auch eine Bestätigung bekommen. Danach bekam ich überraschenderweise die Mitteiliung, daß meine Lieferung unterwegs seie. Will hat sich per email entschuldigt und gebeten, daß ich die Sendung kostenfrei für mich zurückschicke. Die Lieferung macht aber seit dem 5.6. keine Fortschritte siehe Sendungsnummber von DPD: 01287063181527.”
Helpful Report
Posted 4 months ago
Es tut mir leid, dass es hier zu diesem Problem gekommen ist. Ich sehe, dass wir bereits mit Ihnen in Kontakt standen und das Problem für Sie gelöst haben.
Posted 4 months ago
Tiago Miguel De Freitas
Verified Buyer
“I received the item in good condition, and the delivery was very convenient. I am satisfied with the service and highly recommend it!”
Helpful Report
Posted 4 months ago
Robert Ashley
Verified Buyer
“Prior to ordering items I emailed to discuss options and if I was looking at the correct parts, there knowledge and advice is amazing there so helpful, will Defiantly be using again and need to get more bits since this order”
Helpful Report
Posted 4 months ago
Thomas Sinclair
Verified Buyer
“Fantastic place for all your VW parts, extremely helpful people for information and the parts always top quality, postage is super fast also, highly recommend.”
Helpful Report
Posted 4 months ago
Didier
Verified Buyer
“Perfect Thank you”
Helpful Report
Posted 4 months ago
John
Verified Buyer
“Parts arrived nice and early Wll use again”
Helpful Report
Posted 4 months ago
Anonym
Verified Buyer
“Die Lieferung war sehr zuverlässig und wurde schnell bearbeitet. Es passt alles super. Auch der kurze Kundenkontakt war sehr freundlich und sehr zufriedenstellend! Vielen Dank!”
Helpful Report
Posted 4 months ago
Michelle
Verified Buyer
“Supa fast delivery meant my van was back up and running in days”
Helpful Report
Posted 4 months ago
Peter Kenyon
Verified Buyer
“Came on time and fits great”
Helpful Report
Posted 4 months ago
Andrzej Subczyński
Verified Buyer
“yes,yes,yes”
Helpful Report
Posted 4 months ago
Karsten Petersen
Verified Buyer
“Best upgrade ever. Went from a sloppy gear shift, to super precise. Took 5 minutes to install, no adjustment, works right away. would choose this, over 50 horsepower, any day.”
Heritage Parts Centre 5 star review on 11th June 2026
Helpful Report
Posted 4 months ago
Shay
Verified Buyer
“Great selection and fantastic stock. However it would be great to have a reg input. The only issue I have is the shipping to Northern Ireland is extremely expensive compared to eBay etc.”
Helpful Report
Posted 4 months ago
Adrian
Verified Buyer
“Got what I needed and swiftly delivered”
Helpful Report
Posted 4 months ago
Steven
Verified Buyer
“Bang on. Good quality”
Helpful Report
Posted 4 months ago
Keith Gooding
Verified Buyer
“always excellent service and communicatios”
Helpful Report
Posted 4 months ago
Heritage Parts Centre is rated 4.5 based on 18,630 reviews
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