Heritage Parts Centre Reviews

4.5 Rating 16,680 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,680 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 31st January 2026

1245

Anonymous

Anonymous // 01/01/2019

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“Perfect every time!”

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Posted 6 months ago

“Very pleased with the service all parts sent And the car was up and running in a day”

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Posted 6 months ago

“Good And very fast”

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Posted 6 months ago

“very satisfied with your product and service.thanks!”

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Posted 6 months ago

“Driver said he'd delivered to next door but he didn't do he just made a name up. Still not received my part I urgently asked for after half a dozen emails. Terrible”

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Posted 6 months ago

HI Kieran, I can see that the team not only answered your emails but also raised an investigation with DPD regarding their error. Sorry for their failure on this occasion.

Posted 5 months ago

“Items were packed poorly, box arrived damaged, they do nothing to correct the issue.”

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Posted 6 months ago

Hi Errol, I can see that the team resolved your issue and offered you a partial refund for the transit damage.

Posted 5 months ago

“Grund für die schlechte Bewertung ist die lange Lieferzeit. Auf der Internetseite werden 1-2 Tage versprochen, gedauert hat es aber 12 Tage”

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Posted 6 months ago

“Die Dichtung passt aber! ! Ein riesen karton für das kleine teil und noch nicht einmal verklebt So dass die kleine Dichtung schon am herausfallen war der bote hat es gesehn ein wunder dass ich nicht einen leeren Karton bekommen habe dass ist nicht professionell”

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Posted 6 months ago

“Excellent. Great parts.”

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Posted 6 months ago

“Wie soll ich den Artikel bewerten, wenn er bezahlt aber noch gar nicht geliefert wurde ?”

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Posted 6 months ago

Es tut mir leid, dass Sie diese Erfahrung gemacht haben. Ich sehe, dass meine Kollegen Ihnen bei der Lösung dieses Problems geholfen haben.

Posted 5 months ago

“Hassle free experience so very pleased.thank you very much”

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Posted 6 months ago

“Parts ordering easy, arrived on time, product now fitted, (Malpassi Filter King), only gripe is not being able to speak to office staff only via e-mail which sometimes takes a long time.”

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Posted 6 months ago

“Die Teil, die ich bestellt habe, waren von der Lackierqualität minderwertig. Entweder war der Untergrund nicht behandelt oder die Teil waren verkratzt. Die Teile habe ich zurückgeschickt. Service war gut und Antwortet schnell. Versand und Rückversicherung waren ok.”

Heritage Parts Centre 5 star review on 24th August 2025

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Posted 6 months ago

“Everything went as expected.”

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Posted 6 months ago

“Great communication, quick shipping. Very good experience shipping internationally.”

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Posted 6 months ago

“Easy to deal with had some issues ONCE all sorted”

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Posted 6 months ago

“Alles was perfect inorde en snel geleverd”

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Posted 6 months ago

“Great service”

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Posted 6 months ago

“Passt wie es soll”

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Posted 6 months ago

“I bought a pair of window winders when one of mine broke. Good choice and price, quick delivery and the winders are good quality. Recommend”

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Posted 6 months ago

Heritage Parts Centre is rated 4.5 based on 16,680 reviews