Heritage Parts Centre Reviews

4.5 Rating 16,682 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,682 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 31st January 2026

1245

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Todo okkkkk!!!!”

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Posted 6 months ago

“Easy to deal with and a great fit when the part arrived”

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Posted 6 months ago

“Gave me some good advice and very good information about my t4 camper”

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Posted 6 months ago

““In Stock” parts are actually not exist. Very poor communication of sales personal. I lost many valuable times in my project. Never again.”

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Posted 6 months ago

We are sorry for your experience, we do sometimes encounter issues with our supply chain but we strive to keep our stock promises.

Posted 5 months ago

“Can't believe the service provided parts landed to my door in Australia within a week with updates along the way .I will definitely be using u guy's again cheers Grant Gilbert”

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Posted 6 months ago

“Ordered the SU carburettor balancing meter. Would highly recommend for balancing twin SU’s on your classic.”

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Posted 6 months ago

“Giusto prezzo, spedizione veloce”

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Posted 6 months ago

“Super fast service! Thank you”

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Posted 6 months ago

“Excellent carb balancer at a very reasonable price.”

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Posted 6 months ago

“Arrived the next day, as ordered!”

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Posted 6 months ago

“First for parts for "old" VWs”

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Posted 6 months ago

“Super Qualität”

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Posted 6 months ago

“Good service,shame let down by courier which was sorted by heritage would be nice if there was a choice of couriers”

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Posted 6 months ago

“Ich habe die Ware bus heute nicht erhalten.”

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Posted 6 months ago

Ich sehe, dass wir die Ware am Tag Ihrer Bestellung an Sie versandt haben, aber ich kann keine E-Mails von Ihnen an unser Support-Team finden. Bitte kontaktieren Sie uns über help@heritagepartscentre.com, wenn Sie Ihre Bestellung nicht erhalten haben.

Posted 5 months ago

“Parts arrived securely wrapped. Upon opening & fitting they were of very good quality.”

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Posted 6 months ago

“Super schneller Service .Top”

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Posted 6 months ago

“Hat grundsätzlich gepasst, Teil nicht i. O., Kommunikation auf Nachfrage erst geantwortet, keine Rechnung bekommen.”

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Posted 6 months ago

“Always very professional”

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Posted 6 months ago

“Quick response and perfect parts as described. 😀”

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Posted 6 months ago

“Not great quality and the contact with the help team was poor - not sure why I have to pay for returns under the consumer act?”

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Posted 6 months ago

Hi there, we do not offer free returns to customers who have been correctly supplied with parts but change their mind - sorry about that.

Posted 5 months ago

Heritage Parts Centre is rated 4.5 based on 16,682 reviews