Heritage Parts Centre Reviews

4.5 Rating 13,719 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 13,719 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 22nd November 2024

1077

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Been using for years always been great”

Helpful Report

Posted 6 months ago

Thank you so much Delme for your outstanding 5-star rating of Heritage Parts Centre! We greatly appreciate your continued support as a loyal customer. It is fantastic to hear that you have been relying on our services for years and that we have consistently met your expectations. We are truly grateful for your trust and look forward to serving you for many more years to come. Thank you again for your kind words and choosing Heritage Parts Centre.

Posted 6 months ago

“Website easy to use with good descriptions of many products available. Delivery was as suggested with alerts nearer the time too. Will definitely order from Heritage Parts again.”

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Posted 6 months ago

Hi Stephen, Thank you for your kind words, feedback and 5-star review! Heritage Parts Centre

Posted 6 months ago

“After ordering a part and discovering there was a comparability issue the support team made it very easy to return for a full refund. Previous recently ordered parts have arrived quickly and have been of the usual high quality.”

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Posted 6 months ago

Dear Hylton, Thank you so much for taking the time to rate Heritage Parts Centre with 5 stars! We truly appreciate your feedback and your ongoing support as a loyal customer. We are thrilled to hear that our support team was able to assist you effortlessly in returning the incompatible part for a full refund. We always strive to provide the best service possible and ensure that our customers are completely satisfied with their purchases. We are also delighted to know that your previous orders have been delivered promptly and met our usual high standards of quality. Rest assured that we will continue to prioritize customer satisfaction and maintain the exceptional standards you have come to expect from us. Once again, thank you for your continued loyalty. We are truly grateful for your kind words and look forward to serving you again in the future. Heritage Parts Centre

Posted 6 months ago

“First time I've used Heritage for my recently acquired VW Beetle,keenly priced and delivered in reasonable time. Would consider using again.”

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Posted 6 months ago

Thank you, Peter, for your fantastic 4-star rating of Heritage Parts Centre! We sincerely appreciate your support as a first-time customer. We are thrilled to hear that you found our prices competitive and the delivery time reasonable. Your positive feedback is truly invaluable to us. We would be honored to assist you again in the future and provide you with the same great service. Thank you once again for choosing Heritage Parts Centre for your VW Beetle and for taking the time to share your experience with us.

Posted 6 months ago

“Super quick delivery of my urgent parts. Great.”

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Posted 6 months ago

Cheers Paul, we really appreciate the 5-Star review! Heritage Parts Centre

Posted 6 months ago

“We have used Heritage for a number of years and have found them to be prompt, reliable with good products”

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Posted 6 months ago

Thanks James, its great to hear this. Heritage Parts Centre

Posted 6 months ago

“Excellent”

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Posted 6 months ago

Thanks for the 5-Star review Marc! Heritage Parts Centre

Posted 6 months ago

“👍Alles perfekt gelaufen”

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Posted 6 months ago

“Very handy website to know selling quality parts at affordable prices. Shipping was nice and quick & all parts well packaged. Already mentioned you guys on Boxa forum.”

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Posted 6 months ago

Cheers Luke, very much appreciated!

Posted 6 months ago

“Not very helpful with the fitting of the £800 TMI seat covers and neither were TMI themselves”

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Posted 6 months ago

“Contento, sin ningún tipo de queja. Cumplieron.”

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Posted 6 months ago

“Bei dem Ölschlauch ist es das gleiche , auch diesen habe ich noch nicht erhalten.”

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Posted 6 months ago

“Wie das Thermostat ist kann ich nicht bewerten da es noch nicht eingetroffen ist.”

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Posted 6 months ago

“Ordered was process and explained to the detail on why was delayed 👍🏻👍🏻”

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Posted 6 months ago

Thanks for the 5-Star review Carlos!

Posted 6 months ago

“Hallo , das Mittel gegen den Pilz am Zee hat volle Punktzahl verdient Die Zehe sind immer noch frei jetzt und schön nachgewachsen, danke Mit freundlichen Grüßen Herr Ingo Münch”

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Posted 6 months ago

“Hat alles super geklappt gerne wieder”

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Posted 6 months ago

“Excellent service and excellent value.”

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Posted 6 months ago

“Sent me the wrong spring, not what was marked. Still don’t have my refund either”

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Posted 6 months ago

“My order never arrived so I cannot say anything about the quality of the product. As my first purchase from Heritage I was VERY DISAPPOINTED at the service and communication or lack of it!!! I will not be ordering from them again EVER !!!!!!!!!!!!”

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Posted 6 months ago

Hi Darren, sorry to hear your dissatisfaction. I can see that our CS team replied to you regarding courier failure, sorry we couldn't hut the mark for you on this occasion.

Posted 6 months ago

“Parts arrived quickly good service”

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Posted 6 months ago

Heritage Parts Centre is rated 4.5 based on 13,719 reviews