Heritage Parts Centre Reviews

4.5 Rating 16,689 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,689 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 31st January 2026

1245

Anonymous

Anonymous // 01/01/2019

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“Good value service kit, arrived on time and we'll packaged, thank you xx”

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Posted 6 months ago

“Excellent service all round.”

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Posted 6 months ago

“I really wish you had a location in North America, parts were as expected, and were reasonably priced but the freight to Canada is quite expensive, obviously not your fault, just wish you guys were closer”

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Posted 6 months ago

“Great price, speedy service”

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Posted 6 months ago

“Lots of help and advice on the telephone before ordering. Prompt (early!) delivery”

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Posted 6 months ago

“Delivered on time.”

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Posted 6 months ago

“As of 8-12-2025 , I have not received my order ! Please help Thank you Guy Camacho”

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Posted 6 months ago

Hi Guy, I can see that we have replied and are waiting to hear back from you.

Posted 6 months ago

“Always a good service, helpful with any questions”

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Posted 6 months ago

“My part arrived quickly and the way it was packed was great. It was an auto condenser, which is on the fragile side. It was a good price and looks to be of good quality. The delivery time was good considering it was being sent to the US.”

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Posted 6 months ago

“Parts arrived promptly. Would definitely order from you again.”

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Posted 6 months ago

“Great service would highly recommend”

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Posted 6 months ago

“tres bien rapide”

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Posted 6 months ago

“alles bestens, gerne wieder”

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Posted 6 months ago

“Super quick delivery”

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Posted 6 months ago

“Good quality parts, quick delivery”

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Posted 6 months ago

“Very fast delivery of goods, possibility to choose several variants. Help and quick response in case of questions, recommendation of a combination of goods. I will check the quality of the product after using it :-)”

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Posted 6 months ago

“Alles gut gelaufen.”

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Posted 6 months ago

“Great A++++++++++”

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Posted 6 months ago

“Item that was sent looked very good, but unfortunately it would work on our door card. Delivery and communication very good. Will keep eye on Heritage in future. Jim Baker”

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Posted 6 months ago

“De momento no lo he recibido, el coste del envío un poco caro.”

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Posted 6 months ago

Heritage Parts Centre is rated 4.5 based on 16,689 reviews