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Heritage Parts Centre Reviews

4.5 Rating 18,259 Reviews
87 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
36,391
 Metrics Info
4.5
Based on 18,259 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Andrea
Verified Buyer
“Transazione ottima”
Helpful Report
Posted 4 months ago
ROSS MCDOUGALL
Verified Buyer
“Unfortunately worst experience so far. However, not all due to Heritage. Used to be free delivery on orders over £75 with 2/3 day delivery stated. Order was over £400, charged for delivery and waited almost 12 days. Thats on the courier and we all know who that is.”
Helpful Report
Posted 4 months ago
Roddie Campbell
Verified Buyer
“Everything was really good with quick delivery.”
Helpful Report
Posted 4 months ago
M
Verified Buyer
“Items delivered as agreed, good quality”
Helpful Report
Posted 4 months ago
Claudia
Verified Buyer
“Schnelle und ordentlich verpackte Lieferung. Ich war mit meiner Ware sehr zufrieden und werde ich in Zukunft bei bedarf gerne wieder bestellen.”
Helpful Report
Posted 4 months ago
Tonisha
Verified Buyer
“Heritage always have what I need for my VW T25. Great service every time! I'm a regular customer!”
Helpful Report
Posted 4 months ago
DEMETRIS
Verified Buyer
“Good quality!”
Helpful Report
Posted 4 months ago
John
Verified Buyer
“No instructions for fitting seat belt Should have been in box. Took time to figure out After making mistakes”
Helpful Report
Posted 4 months ago
Eden Morris
Verified Buyer
“Easy Web site to navigate, usually at least a couple of manufacturers per part to choose from. Also the free postage for over $250 is a winner for me”
Helpful Report
Posted 4 months ago
David Conlon
Verified Reviewer
“Sent the wrong top bonnet catch this is not for a rhd car This neglagence & unprofessionalism cost me a customer that needed his car for a very important event”
Helpful Report
Posted 4 months ago
Hi David, sorry for the confusion here but having checked our emails (your enquiry number 494061) I can see that one of our team confirmed to you that you had ordered the incorrect part. Also as I can see, my colleague copied the webpage product description to you; you simply missed the information on there regarding LHD or RHD.
Posted 4 months ago
Marco Corvino
Verified Buyer
“Dicono articolo in magazzino e invece bisogna aspettare un mese e senza che diano nessuna informazione.”
Helpful Report
Posted 4 months ago
Ciao Marco, Vedo che l'ordine e i relativi dettagli ti sono stati inviati via e-mail; in futuro ti preghiamo di controllare la cartella della posta indesiderata o dello spam.
Posted 4 months ago
Peter
Verified Buyer
“Fantastic service, many thanks to all involved. Thank you!”
Helpful Report
Posted 4 months ago
Fernando
Verified Buyer
“Lento el transporte”
Helpful Report
Posted 4 months ago
Heinz
Verified Buyer
“Ich habe schon mehrfach Teile bei Heritage bestellt, die Teile sind passgenau und funktionieren sehr gut.”
Helpful Report
Posted 4 months ago
David Parkin
Verified Buyer
“Yea well from Austrailia and it only took about 2 weeks for the parts to turn up so happy with that and the parts were all correct and undamaged so very happy and will be using them in the future if needed.”
Helpful Report
Posted 4 months ago
Gareth
Verified Buyer
“Well packaged”
Helpful Report
Posted 4 months ago
Nick
Verified Buyer
“Great customer liaison, fast delivery to Australia can’t fault the engineering.”
Helpful Report
Posted 4 months ago
Stuart Randall
Verified Buyer
“All parts delivered undamaged and good quality. Thanks.”
Helpful Report
Posted 4 months ago
Dave Coe
Verified Buyer
“Great selection of parts and promptly shipped, just a small problem,the window winder handles require a grub screw not a pin as you recommended, for your reference, apart from that all good.”
Helpful Report
Posted 4 months ago
Martin Watts
Verified Buyer
“Great service, excellent range of products and prompt dispatch.”
Helpful Report
Posted 4 months ago
Heritage Parts Centre is rated 4.5 based on 18,259 reviews
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