Heritage Parts Centre Reviews

4.5 Rating 16,698 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,698 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 31st January 2026

1245

Anonymous

Anonymous // 01/01/2019

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“A very satisfactory experience buying the windows for my Karmann.”

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Posted 6 months ago

“Excellent service from Tim and the team at Heratage, fast delivery on quality parts, and communications. It's the only company I'll use for my vw parts ⭐️⭐️⭐️⭐️⭐️”

Heritage Parts Centre 5 star review on 5th August 2025

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Posted 6 months ago

“Alles bestens 👍”

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Posted 6 months ago

“Top Abwicklung”

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Posted 6 months ago

“Meine Bestellung ist noch nicht angekommen.”

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Posted 6 months ago

Guten Tag, wir sehen, dass beide Teile Ihrer Bestellung versandt wurden. Bitte wenden Sie sich an unseren Kundenservice unter help@heritagepartscentre.com, damit Ihnen die Sendungsverfolgungsdaten mitgeteilt werden können.

Posted 6 months ago

“As described, prompt delivery and reasonable price.”

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Posted 6 months ago

“Great service. Ordered part Friday lunchtime, it arrived Saturday morning. Website was easy to navigate & I found what I was looking for straight away.”

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Posted 6 months ago

“det passede perfekt god service”

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Posted 6 months ago

“No responses from queries on remaining part from an order.”

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Posted 7 months ago

“Needed parts for a MOT, they were in stock and were delivered the next day. Cant ask for more.”

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Posted 7 months ago

“Hallo Bin sehr zufrieden mit der Lieferung würde gerne nochmal bei euch bestellen. Gruß Ralf”

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Posted 7 months ago

“Recht schnell gekommen. Dennoch war leider die kleine Kappe die zusätzlich an der Zierleiste befestigt war schon abgebrochen. :(”

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Posted 7 months ago

“It looks good”

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Posted 7 months ago

“Es hat alles super funktioniert”

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Posted 7 months ago

“first class service. very quick to despatch”

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Posted 7 months ago

“Perfect service from your team and delivery occurred early, a day later 🙏”

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Posted 7 months ago

“Good experience but shipping and some parts are expensive.”

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Posted 7 months ago

“good service”

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Posted 7 months ago

“Good service”

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Posted 7 months ago

“Had some advice before ordering g the parts which arrived in good condition.”

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Posted 7 months ago

Heritage Parts Centre is rated 4.5 based on 16,698 reviews