Heritage Parts Centre Reviews

4.5 Rating 13,730 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 13,730 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 22nd November 2024

1078

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“I am still waiting for a refund for the wrong bearings delivered in my order, I am not happy with the fact I can type a message to some entity in your department, yet am unable to have a conversation with a person on any matter”

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Posted 7 months ago

“Excellent part”

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Posted 7 months ago

“Top quality parts”

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Posted 7 months ago

“Eas reliable and honest! That's the way I like to do business! Thanks”

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Posted 7 months ago

“2 x Long delivery time, missing items, damaged items and so on...”

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Posted 7 months ago

“Gerne wieder”

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Posted 7 months ago

“All went good”

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Posted 7 months ago

“It’s great to be able to order parts from Heritage that is good value for money and good delivery service .”

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Posted 7 months ago

“The service received was faultless”

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Posted 7 months ago

“Best parts in the industry for old VW's. May cost a pretty penny but you will find OEM parts for your old car.”

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Posted 7 months ago

“Se equivocaron con el pedido pero inmediatamente me enviaron lo que había pedido ,muy contento con el trato .”

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Posted 7 months ago

“What a great service this company supplies quick assistance and help. Thanks”

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Posted 7 months ago

“The payed order was not deliverd.”

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Posted 7 months ago

Hi Wilfried, please check your emails as our team emailed you back about this on the day you enquired.

Posted 7 months ago

“Pedido correcto. Todo perfecto”

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Posted 7 months ago

“Great service great products also there to help”

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Posted 7 months ago

“Morris Lubricants Golden Film Engine Oil SAE30 is the perfect oil for our narrowboat's 1936 Vintage 2 cylinder Lister "18/2" diesel engine. A BIG THANK YOU to all the crew at Heritage Parts Centre (again), for selling 5 Litre 'cans' of this wonderful engine oil at a very competitive price And with Fast & Free delivery too. Fantastic service as always !!! Cheers ! !! !!!”

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Posted 7 months ago

“Meine Bestellung wurde nicht vollständig ausgeliefert. Anstatt Antwort auf meine Beschwerde zu bekommen, wurde ich aufgefordert den Vorgang zu beurteilen. Als nächste Antwort bekomme wiederum eine Aufforderung zur Bewertung. Was ist mit diesem Unternehmen los? Kümmert sich nicht um zufriedene Kunden, nur um Bewertungen?”

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Posted 7 months ago

Guten Tag, es tut mir leid, dies zu hören. Ich habe die Angelegenheit anhand der Auftragsnummer und der E-Mail-Adresse überprüft, kann aber keine E-Mails von Ihnen an unseren Kundendienst finden. Bitte schreiben Sie uns eine E-Mail an help@heritagepartscentre.com und einer unserer Mitarbeiter wird sich um die Angelegenheit kümmern.

Posted 7 months ago

“I am here in the USA and own x4 VW CiTi Golfs from South Africa, a Mk2 4 Door GTI from South Africa, and a 2 door Rabbit GT from South Africa. All being RHD cars so dealing with Heritage is great since they have many RHD VW Parts that work for me. I always try to get a group of parts in one shipment if possible to make it worth it comming from the UK. So far so good and will be using them regularly”

Heritage Parts Centre 5 star review on 6th April 2024

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Posted 7 months ago

“Quality product and fast shipping. Great service”

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Posted 7 months ago

“Alles Super gerne wieder”

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Posted 7 months ago

Heritage Parts Centre is rated 4.5 based on 13,730 reviews