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Heritage Parts Centre Reviews

4.5 Rating 18,731 Reviews
87 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
36,955
 Metrics Info
4.5
Based on 18,731 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Kieron Ferris
Verified Buyer
“Ordered oil on this occasion. Good price, good communication, quick despatch /delivery. Delivery charge to NI a bit high when compared to other vendors. Site is great and very helpful. Recommended.”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“Easy to order clear descriptions good range of parts in stock”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“Always a pleasure to deal with you. Much appreciated for the great quality of your parts. Thank you”
Helpful Report
Posted 6 months ago
Sarah Armstrong
Verified Buyer
“great prices very straight forward”
Helpful Report
Posted 6 months ago
John Kuwertz
Verified Buyer
“Always good service from heritage”
Helpful Report
Posted 6 months ago
Tony Woods
Verified Buyer
“Very good service”
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Posted 6 months ago
Frank Muscat
Verified Buyer
“Great service”
Helpful Report
Posted 6 months ago
Michael Hanson
Verified Buyer
“Excellent customer service Very easy to navigate website”
Helpful Report
Posted 6 months ago
Garry
Verified Buyer
“Had to return an item because I thought it was a faulty part but was a wiring fault and was fully refunded. Thanks”
Helpful Report
Posted 6 months ago
Nathan
Verified Buyer
“Sent information out for you to call me back or email me I had questions. No one returned any of my phone call or email so poor customer service. also, your shipping rates are expensive and then custom also charge me another $45 on top of that would never order from you again.”
Helpful Report
Posted 6 months ago
Gareth
Verified Buyer
“Absolutely spot on from the start , definitely be using you agin”
Helpful Report
Posted 6 months ago
Detlef
Verified Reviewer
“Sind leider nicht geliefert wurden.”
Helpful Report
Posted 6 months ago
Das tut mir leid. Wie ich sehe, kümmert sich unser Kundenservice bereits darum, das Problem für Sie zu beheben.
Posted 6 months ago
Robert Lilly
Verified Buyer
“Heritage are super dependable. Returning customer!”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“Parts arrived very quickly. Price was very reasonable, and the parts look of very good quality. Thanks for a great transaction.”
Helpful Report
Posted 6 months ago
Detlef
Verified Buyer
“Schnell ,freundlich und kompetent. Danke”
Helpful Report
Posted 6 months ago
Javier Pérez Pons
Verified Buyer
“Totalmente recomendable. Excelente comunicación, envío rápido y gastos ajustados. Atención personalizada en el seguimiento y en dudas posteriores. Muy buena experiencia de compra.”
Helpful Report
Posted 6 months ago
Scott Quinn
Unverified Reviewer
“Just be aware of the quality issues of the EMPI carbs Herritage Parts provide and level of real world support of they offer, I recently purchased a kit (34ICT duals) for my rebuilt T1 1641 motor. Not only did they ship with 150 mains supposidly bolt on for 1300 to 1600cc (where a 1641cc on there website suggest 145s which are smallse so the are miss jetted), but the pump housing machining is substandard / miss drilled causing them to leak badly, also the brass vacum pipe pickup pipe pulled out of the housing when trying to remove the vacuum to distributor pipe (apparently its my job to push it back in??) To get any solution the only option offered is to removed and retun the entire kit leaving my car unusable. I will be avoidong EMPI products and Herritage where possible, not easy in the UK. Lesson learned - buy genuine, not chinese copies if you value your sanity. A V O I D Note 150 miles driven. What im going to do is buy a genuine Webber ICT 34 parts carb with a decently machined part and fix the problem.”
Helpful Report
Posted 6 months ago
Hi Scott, we can see your email into our technical support team who are looking into this for you. I can also see that your purchase was made in November last year and our team have answered all the previous emails you have sent in the meantime asking us how to fit them. Check your inbox as our team are looking into a replacement for you and will be emailing you regarding this.
Posted 6 months ago
Simon
Verified Buyer
“Website is easy to use, good selection of parts at fair prices, delivery is good too, and customer service is 2nd to none.”
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Posted 6 months ago
Anonymous
Verified Buyer
“Thank you for a great long distance service. We really appreciate it.”
Helpful Report
Posted 6 months ago
Roland
Verified Buyer
“Excellent service, prompt delivery”
Helpful Report
Posted 6 months ago
Heritage Parts Centre is rated 4.5 based on 18,731 reviews
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