Heritage Parts Centre Reviews

4.5 Rating 16,709 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,709 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 6th March 2026

1246

Anonymous

Anonymous // 01/01/2019

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“Quick delivery, item as described.”

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Posted 8 months ago

“Great selection and prompt delivery”

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Posted 8 months ago

“I’ve purchased many a part for my 68 beetle from Heritage Parts Centre and have found them to be always professional, with great quality parts and correct parts matching. They provide great communication and fast shipping to Australia. I can highly recommend purchasing your next VW part from them.”

Heritage Parts Centre 5 star review on 4th July 2025

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Posted 8 months ago

“As always this company excells in everything. They never let me down. Thanks”

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Posted 8 months ago

“Thankyou for such a great prompt service , with the pipe helpfully confirmed by your staff member it was sent quickly & is now fitted on the van ! A very satisfied customer ! Thankyou again”

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Posted 8 months ago

“perfect app thanks”

Heritage Parts Centre 5 star review on 3rd July 2025

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Posted 8 months ago

“Schneller Versand”

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Posted 8 months ago

“This is only the third time I have purchased and all three I have been pleasantly surprised at both the speed of despatch/delivery and the postage costs. All items were bulky, all were very well packaged. I'd recommend Heritage to anyone.”

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Posted 8 months ago

“Always terrific, quick postage, good quality items and always very helpful.”

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Posted 8 months ago

“Highly recommend to anyone. Always helpful on the phone and if they can not answer it, the help email is perfect, I recieved a response on the same day with all information I needed. Thankyou.”

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Posted 8 months ago

“Great service at a great price! 2nd time I have used Heritage and it will not be the last. Great company.”

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Posted 8 months ago

“On time and exactly as described”

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Posted 8 months ago

“i sent an email to cancel my order, and you responded back...but did not cancel my order...not cool!”

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Posted 8 months ago

“first time that i bought land rover spares , quick delivery as alway .”

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Posted 8 months ago

“they said that the part i bought would fit my car but it did not and it broke so now its 60 euro gone ...”

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Posted 8 months ago

Hi there, sorry to hear this. I cannot see any emails from this email address to our team - do contact us via help@heritagepartscentre.com so we can look into this for you.

Posted 7 months ago

“Tolle Produktauswahl und gute Qualität”

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Posted 8 months ago

“Terrible service @ con you with offer of 10% discount that they will not honor. Worst of all they refuse to phone you. Keyboard warriors ripping good folk off!”

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Posted 8 months ago

Hi Lee, sorry to hear that you are frustrated. I have reviewed the email chain and apologize but as we said, you have to be logged in for discount codes to work; they do not work if you are checking out as a guest. I cannot see any requests for us to call you, but if you would like us to do so just reach out. Our email response times to you were not good enough in this instance however, we apologise for that.

Posted 7 months ago

“Q Quick and easy”

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Posted 8 months ago

“Very hard to contact. Ordered wrong part trying to send back but becoming a lot of hassle 🙃”

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Posted 8 months ago

“I have given only 4 stars because the item ordered was sent in an unusable condition, ie broken, Quality checks? I knew it was broken before I opened the packaging because it rattled when it shouldn't have. Having said that, contact with Heritage Parts was friendly, helpful and relatively quick in response times. A replacement item was provided without any stress or haggling, as with some unmentionable providers. I am a repeat customer to Heritage Parts and I will have no problems buying from them again.”

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Posted 8 months ago

Heritage Parts Centre is rated 4.5 based on 16,709 reviews