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Heritage Parts Centre Reviews

4.5 Rating 18,733 Reviews
87 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
36,957
 Metrics Info
4.5
Based on 18,733 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Anonymous
Verified Buyer
“Thank you for a great long distance service. We really appreciate it.”
Helpful Report
Posted 6 months ago
Roland
Verified Buyer
“Excellent service, prompt delivery”
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Posted 6 months ago
Atle
Verified Buyer
“hei føler at jeg har blitt fobi gått og jeg måtte betale mva hos dere og hos norge pga glemt å huke av moec”
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Posted 6 months ago
David
Verified Buyer
“New parts doing fine as required, bit slow arriving. Thanks anyway”
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Posted 6 months ago
Glenn Selby
Verified Buyer
“😊👍 good ✅✅”
Helpful Report
Posted 6 months ago
Paul Mainey
Verified Buyer
“An excellent business to deal with. Quality parts at very good prices.”
Helpful Report
Posted 6 months ago
Linda Webber
Verified Buyer
“The parts were exactly what we ordered. We live in Australia and delivery was pretty quick.”
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Posted 6 months ago
Roderick
Verified Buyer
“Highly recommended. Product received before 12noon the next day.”
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Posted 6 months ago
Tony
Verified Buyer
“Needed a seal set for a EMPI exhaust, gave the Team at Heritage a call and they sorted the correct pack and had it in the post that day. Top service.”
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Posted 6 months ago
Constantin
Verified Buyer
“Easy transaction. Worked well. Thanks”
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Posted 6 months ago
Natalie
Verified Buyer
“Fantastic customer service. Part arrived promptly and was a perfect fit.”
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Posted 6 months ago
Jason
Verified Buyer
“Nice very good service”
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Posted 6 months ago
Aggellos
Verified Buyer
“🫡🫡🫡👌👌👌👌👌👌👌👌👌👌👌👌”
Helpful Report
Posted 6 months ago
Patrick
Verified Buyer
“Schnelle Lieferung . Top verpackt .”
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Posted 6 months ago
Bryan
Verified Buyer
“Everything delivered on time and as expected”
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Posted 6 months ago
Christopher
Verified Buyer
“Great product”
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Posted 6 months ago
Alessandro
Verified Buyer
“ottimo!!!!!!”
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Posted 6 months ago
David Gwatkin
Unverified Reviewer
“As usual these guys have been brilliant in supplying advice and support during an engine out and rebuild project this spring..and in my case a special shout out to Alex who's been extremely helpful and prompt with advice and parts.. they all help me keep my MK2 Golf GTi on the road after clocking up over 300k miles..”
Helpful Report
Posted 6 months ago
Izak Doubell
Verified Buyer
“I would like to know the rest of my orders because you guys didn't provide the tracking numbers WEBXA030426000087509 WEBXK010426001283111”
Helpful Report
Posted 6 months ago
Pasquale
Verified Reviewer
“Leider enttäuschende Erfahrung. Laut Angabe sollte die Lieferung innerhalb von 1–2 Tagen erfolgen. Tatsächlich hat es jedoch 8 Tage gedauert, bis die Ware bei mir angekommen ist. Zudem war die Kommunikation wenig transparent – es gab zunächst keine Sendungsverfolgungsnummer und widersprüchliche Aussagen zum Versandzeitpunkt. Die Ware ist zwar angekommen, aber aufgrund der unzuverlässigen Lieferzeit und des mangelhaften Kundenservices kann ich den Shop nicht weiterempfehlen.”
Helpful Report
Posted 6 months ago
Vielen Dank für Ihre Bewertung, wir glauben jedoch, dass Sie unsere Website falsch verstanden haben. Wir geben an, dass der Versand innerhalb von 1–2 Werktagen erfolgt, nicht die Lieferung innerhalb von 1–2 Werktagen. Der von Ihnen bestellte Artikel war nicht vorrätig, sodass die Versandzeit länger als üblich war. Nach Überprüfung unseres Kommunikationssystems kann ich feststellen, dass wir Ihnen die Bestellbestätigung mit diesen Informationen sowie die Versandinformationen mit Sendungsverfolgung innerhalb unserer SLA per E-Mail zugesandt haben. Manchmal landen unsere E-Mails im Spam- oder Junk-Ordner unserer Kunden – vielleicht ist das bei Ihnen der Fall?
Posted 6 months ago
Heritage Parts Centre is rated 4.5 based on 18,733 reviews
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