Heritage Parts Centre Reviews

4.5 Rating 13,731 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 13,731 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 22nd November 2024

1078

Anonymous

Anonymous // 01/01/2019

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“leider kann ich zu dem gekaufte Artikel nichts sagen, da es nie ankam. Leider ist keiner in der Lage heraus zu finden wo das Paket abgeblieben ist. Was noch schlechter ist, den Kaufpreis habe ich auch nicht zurück erhalten. Dis Kommunikation gestaltet sich äußerst schwierig, da es nur vor formulierte Antworten und Vertröstungen gibt. Ich werde hier nie wieder bestellen”

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Posted 8 months ago

Es tut mir leid für das Problem mit DPD, das dieses Problem verursacht hat. Wie unser Team erwähnte, sagte DPD, dass sie geliefert hätten, und es gibt einen Standardzeitrahmen, innerhalb dessen sie das Problem der Nichtlieferung untersuchen, was nicht in unserer Kontrolle liegt. Ich sehe, dass meine Kollegen Ihnen das Geld zurückerstattet haben, sobald sie die Bestätigung von DPD hatten.

Posted 7 months ago

“War alles in Ordnung mit der Lieferung.”

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Posted 8 months ago

“Fast delivery. Good quality. I've purchased several times and always happy.”

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Posted 8 months ago

“Backorder on a Golf 1 Cabrio part. Got updated during the proces. Received it in good order! Very happy to find a newly made part that I was looking for the pas 20 years.”

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Posted 8 months ago

“Quick and easy to locate and order the parts required with super fast dispatch and delivery. Another great transaction from a top quality company!”

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Posted 8 months ago

“Perfect!!!”

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Posted 8 months ago

“All good, had a problem with the DPD delivery ( not heritages fault) and everything was sorted very quickly. Will definitely use again”

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Posted 8 months ago

“One of the two main VW places I use frequently. I do miss being able to speak to the parts centre in person, I would use Heritage parts more if there was a human I could talk to.”

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Posted 8 months ago

“Great parts and good availability. Fast delivery but postage can be expensive if only buying small quantities thus not qualifying for the free delivery.”

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Posted 8 months ago

“assortimento, prezzo e velocita. Tutto OK!!”

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Posted 8 months ago

“diferencias entre el producto visto en la web y el enviado”

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Posted 8 months ago

Lamento su experiencia. Veo que nuestro equipo ha organizado una devolución de este producto para usted. Si tiene dudas sobre si una pieza es compatible con su vehículo, póngase en contacto con nosotros a través de help@heritagepartscentre.com y un miembro de nuestro equipo le asesorará antes de la compra.

Posted 7 months ago

“Great parts good quality”

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Posted 8 months ago

“Still waiting for one part And have not installed the headliner insulation kit yet waiting for the car to be painted”

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Posted 8 months ago

“This was ok.”

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Posted 8 months ago

“Since starting my second be scirocco mk2 this has been a blessing of help and parts twice I’ve asked for help in identifying parts and how many required and asap I had the answers and detailed part numbers absolutely brilliant only been using this supplier for average 3months and still finding out so much more available to classic car enthusiasts. To cut it short. Everything you need in one place. BRILLIANT”

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Posted 8 months ago

“Great place to get parts for VW Mk3s. Thank you for being open.”

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Posted 8 months ago

“I bought a curtain system for a VW vanagon Westphalia nothing was perfect didn't have no instructions but if you couldn't figure it out you really shouldn't have been fooling with it to start”

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Posted 8 months ago

“Good price, quick delivery”

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Posted 8 months ago

“Quick easy good service”

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Posted 8 months ago

“Buen servicio.”

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Posted 8 months ago

Heritage Parts Centre is rated 4.5 based on 13,731 reviews