Heritage Parts Centre Reviews

4.5 Rating 18,748 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,748 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Tell us how Heritage Parts Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Heritage Parts Centre 5 star review on 11th November 2026

Heritage Parts Centre 5 star review on 13th August 2026

Jay

1284

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Español

Italiano

Français

Svenska

Suomi

Dansk

Türkçe

“So far so good”

Helpful Report

Posted 6 months ago

“I purchached a SSP steering wheel, hub, horn button kit along with several other parts for my Bay bus. I installed steering wheel and have about a half inch of clearance to factory turn switch lever. This is obviously a manufacturing mistake as your hand hits the turn switch while turning. I was told to send photos of the issue and did that. Then I was told I had to pay return shipping cost. THAT IS BAD BUSINESS as it was nothing that was installed wrong and is not drivable. I own a VW / PORSCHE repair shop in the USA and have 45 years experience with these cars. I would never do business with Heritage again for not correcting this issue. Hopefully no one else buys this same part as they will be disappointed in the result. BUYER BEWARE!!”

Helpful Report

Posted 6 months ago

Hi Randy, sorry to hear of your issues with this wheel. I can see our team replied to your enquiry assuring you this was the correct product. I cannot attach the image to my reply on this platform, but we have emailed you a photo of this item fitted to one of our team members 1968 T2, which is also a LHD US vehicle, if you need some advice on fitment please contact one of our team.

Posted 6 months ago

“Good servicing kit at a good price for my VW T4.”

Helpful Report

Posted 6 months ago

“Perfect many thanks.”

Helpful Report

Posted 6 months ago

“perfect fit - fixed problem. happy van.”

Helpful Report

Posted 6 months ago

“Im still waiting on my order being completed and the rear wing i received was very poor quality”

Helpful Report

Posted 6 months ago

Hi Paul, I can see the second part of your order was delivered on 25th April. I cannot see any emails into our Customer Service team regarding the wing, please email us via help@heritagepartscentre.com so our team can look into this for you.

Posted 6 months ago

“perfect fit, all good to go, happy days”

Helpful Report

Posted 6 months ago

“Parts came no worries, team very helpful and knowledgeable ther stuff🙂”

Helpful Report

Posted 6 months ago

“È andato tutto bene, ancora una volta, questo è l'ultimo dei tanti acquisti fatti su Heritage da parte mia per il mio veicolo, i prodotti che ho acquistato sono conformi a quanto descritto nell'inserzione che compare su Heritage, i prodotti ritengo abbiano un prezzo valido e per la spedizione non ho dovuto aspettare nemmeno tanto tempo. Mi piacerebbe che su Heritage fosse creato un modo per poter interagire con i magazzinieri in modo più rapido e diretto, quando si pone qualche incertezza sul ricambio da acquistare e servirebbe un consiglio da chi, come loro, hanno già competenza e possono chiarire eventuali dubbi.”

Helpful Report

Posted 6 months ago

“Quick easy process”

Helpful Report

Posted 6 months ago

“Die Teile sind sehr gut (waren allerdings nur Stehbolzen) und der Preis ist im Vergleich auch gut. Allerdings war die Lieferzeit statt der angegebenen 3 Tage fast 2 Wochen.”

Helpful Report

Posted 6 months ago

“super service.”

Helpful Report

Posted 6 months ago

“Used Heritage since they began, items as described, returns no issues, and waiting times seem to be fairly accurate. Shame larger repair panels are not available especially beetle rear quarters including heater channel closing and wheel arch fixing area.”

Helpful Report

Posted 6 months ago

“I am extremely grateful to Heritage Parts Centre for their technical help line. I have called a number of times to enquire about parts compatibility and about parts no longer produced by VW, Bosch, etc. Your advisors have been approachable, knowledgeable and willing. Thank you, Andrew”

Helpful Report

Posted 6 months ago

“Always have my orders attented to in a prompt time. Any problems with orders are conveyed by email and I am always informed of delays. Can reccomend them highly and Im in Australia.”

Helpful Report

Posted 6 months ago

“I haven't seen the part. Australia post has lost the parcel and I'm still trying to find it.”

Helpful Report

Posted 6 months ago

“Ware alles in Ordnung. Aber leider eeeeewig gewartet so dass ich in urlaub ohne meine isolierungsteile fahren musste. Schade!”

Helpful Report

Posted 6 months ago

“Todo bien, gracias”

Helpful Report

Posted 6 months ago

“Excellent service and delivery on time.”

Helpful Report

Posted 6 months ago

“Very helpful and informative, quick delivery, great service”

Helpful Report

Posted 6 months ago

Heritage Parts Centre is rated 4.5 based on 18,748 reviews