Heritage Parts Centre Reviews

4.5 Rating 17,348 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 17,348 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 22nd May 2026

1256

Anonymous

Anonymous // 01/01/2019

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“Laut Internet war der Artikel zur Verfügung. Das bezog sich nur auf 1 Artikel. Der zweite ist nach 2 Wochen noch nicht geliefert worden.”

Helpful Report

Posted 8 months ago

Bitte entschuldigen Sie die Unannehmlichkeiten. In Zukunft finden Sie auf der Produktseite Informationen darüber, wie viele Artikel auf Lager und versandfertig sind.

Posted 7 months ago

“Es hat alles gut geklappt, so soll es einfach sein!! Dankeschön”

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Posted 8 months ago

“Bisher nicht angekommen, Lieferung als verspätet avisiert.”

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Posted 8 months ago

Entschuldigen Sie bitte die verspätete Lieferung.

Posted 7 months ago

“All as expected, No complaints”

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Posted 8 months ago

“I am appalled at the lack of customer service from Heritage parts center and do expect my money back. Do not buy anything if you are in the USA. .I bought a steering wheeel for my wifes Porsche 356 When the order arrived via UPS they wanted "a fee" an additional $256.55 dollars. Of course I refused to pay the additional cost, so I did not accept the order. Now Heritage parts will not refund me. I am appalled at the lack of customer service and also now it appears as if I would not accept the product, I want the product, however I do not expect to pay the added $256.55 fee to accept it. I do expect a refund and letter explaining how this mess could happen. Jonathan barber”

Helpful Report

Posted 8 months ago

Hi Jonathan, we are sorry to hear of your issue here. However we cannot control the tariffs and levies the US government impose on you. I can see you emailed our team and they directed you to our website where we warn customers that fees and tariffs are levied on US orders.

Posted 7 months ago

“Good, fast service and a good price, what more could you ask for”

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Posted 8 months ago

“Ik heb me onderdeel goed binnen gekregen goede service”

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Posted 8 months ago

“Start to finish it was an easy process, and the parts all cam correct so ahppy days”

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Posted 8 months ago

“No mandan las cosas”

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Posted 8 months ago

Envíenos un correo electrónico a help@heritagepaertscentre.com para que podamos volver a poner las cosas bajo control por usted.

Posted 7 months ago

“Sehr lange Lieferzeit. Ich habe erst nach 12 Tagen die Teile erhalten! Werde andere Lieferanten zukünftig vorziehen .”

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Posted 8 months ago

Hallo, es tut uns leid, dass Sie diese Erfahrung gemacht haben. Wir bemühen uns, kurze Lieferzeiten zu gewährleisten, und bedauern, dass wir Ihnen in diesem Fall nicht helfen konnten.

Posted 7 months ago

“The worst company ever I paid for speedy delivery The delivery driver dropped about 2 miles From house I guess he wanted to go home !!’ Still trying to track down my purchase Will never use this company again !!!&”

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Posted 8 months ago

Hi Richard, as we said on your previous review, we have no record of you bringing this to our attention so we could solve the issue for you. Please reach out to our team so they can help you.

Posted 7 months ago

“Great parts, exact fit no problems at all. Delivered next day so no down time Verry happy”

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Posted 8 months ago

“Very good product and order came swiftly. Thanks”

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Posted 8 months ago

“Ordered required parts - very quick delivery for first order. Second order delayed in transit - not the fault of Heritage (issues with DHL) - still arrived the next working day.”

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Posted 8 months ago

“great updates saying on its way ,but still not recieved yet ,keeps geeting dhl its at the warehouse ? and wont be soon ,not sure who to blame yet ? until we see it”

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Posted 8 months ago

“Great service and excellent product!!”

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Posted 8 months ago

“Qualität ok. Angebot u. Lieferung (fast) ok. Beworbenener Newsletter-Gutschein funktionierte nicht.”

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Posted 8 months ago

“Hi, I've ordered a number of parts for my daughter's VW T6 and I'm very pleased with your service and quality products. However I also ordered an engine undertray Order #WEBXU050825000098004 Placed on 5 Aug 2025 and you're advising that it will not be available until mid October which is most disappointing. However, thank you for your prompt service on the remaining parts. John”

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Posted 8 months ago

“Parts ordered where perfect for my application. Great service”

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Posted 8 months ago

“Ricambi diversi dalla descrizione. Dovrò fare un reso. Inoltre non ho ancora ricevuto l'ordine in totale”

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Posted 8 months ago

Salve, ci dispiace per la sua esperienza qui. Vedo che il nostro team ha risposto alle sue richieste e l'ha informata che aveva ordinato i ricambi sbagliati per il suo veicolo, fornendole anche alcuni consigli su altre questioni.

Posted 7 months ago

Heritage Parts Centre is rated 4.5 based on 17,348 reviews