Heritage Parts Centre Reviews

4.5 Rating 18,752 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,752 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 11th November 2026

Heritage Parts Centre 5 star review on 13th August 2026

Jay

1284

Anonymous

Anonymous // 01/01/2019

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“Ware alles in Ordnung. Aber leider eeeeewig gewartet so dass ich in urlaub ohne meine isolierungsteile fahren musste. Schade!”

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Posted 6 months ago

“Todo bien, gracias”

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Posted 6 months ago

“Excellent service and delivery on time.”

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Posted 6 months ago

“Very helpful and informative, quick delivery, great service”

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Posted 6 months ago

“Benissimo”

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Posted 6 months ago

“Some parts were good, the golf mk2 1.3 carb base flange gasket both I have bought have split not very good quality”

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Posted 6 months ago

“Ordered at distance via the internet iCarsoft Porsche V3 OBD2 Diagnostic to fix a fault on the ECU for the CRR23 and Bose Amp. Plugged the unit in and it couldn’t see either item on the ECU. Raised a return through the Heritage process and they rejected the return as I had plugged the tool into the car… How would you know the tool isn’t fit for purpose if you do not plug it in…?”

Helpful Report

Posted 6 months ago

Hi Zac, sorry to hear this. We cannot accept returns on used items, and we warn customers to check suitability before purchase for this reason. The product description states you must check suitability for your model before ordering, the product description says "Please note: Some functions may not be available on all years or models, and certain features may require manufacturer-specific access codes. Always confirm compatibility with your specific Porsche before use."

Posted 6 months ago

“Thanks Team - All the way fropm Oz and appreciate the service and the information provided.”

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Posted 6 months ago

“Lagernde Artikel wurden wie üblich im zeitlichen Rahmen geliefert. Artikel bei denen eine Lieferzeit von drei Wochen angegeben wurde, sind jetzt ohne genauere Angabe frühestens nach sechs Wochen lieferbar. Ich glaube, dass auch diese schwammige Aussage nicht zutreffend ist. Ich bin nicht zufrieden!”

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Posted 6 months ago

“Only recently discovered them but have already placed multiple orders. Great pricing on hard to find parts for classic Porsche cars. Shipping is fast and when they say "in stock" it means in stock, unlike some other parts specialists. Highly recommended.”

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Posted 6 months ago

“I hope it wil work well but I'm still waiting for this part (ordered on teh 7th of april to arrive!”

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Posted 6 months ago

“Very helpful and great service”

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Posted 6 months ago

“It was my first purchase with Heritage Parts and through a minor clerical error a incorrect part was sent. The way the staff handled the issue and replaced the part was faultless, real customer care and no fuss approach was very reassuring. Without doubt I will be recommending Heritage Parts to my friends and will be a returning customer. Thank you!!”

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Posted 6 months ago

“Transazione ottima”

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Posted 6 months ago

“Unfortunately worst experience so far. However, not all due to Heritage. Used to be free delivery on orders over £75 with 2/3 day delivery stated. Order was over £400, charged for delivery and waited almost 12 days. Thats on the courier and we all know who that is.”

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Posted 6 months ago

“Everything was really good with quick delivery.”

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Posted 6 months ago

“Items delivered as agreed, good quality”

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Posted 6 months ago

“Schnelle und ordentlich verpackte Lieferung. Ich war mit meiner Ware sehr zufrieden und werde ich in Zukunft bei bedarf gerne wieder bestellen.”

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Posted 6 months ago

“Heritage always have what I need for my VW T25. Great service every time! I'm a regular customer!”

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Posted 6 months ago

“Good quality!”

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Posted 6 months ago

Heritage Parts Centre is rated 4.5 based on 18,752 reviews