Heritage Parts Centre Reviews

4.5 Rating 18,755 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,755 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 11th November 2026

Heritage Parts Centre 5 star review on 13th August 2026

Jay

1284

Anonymous

Anonymous // 01/01/2019

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“Good morning, Unfortunately we still haven't received the package. Please keep us updated on the progress.”

Helpful Report

Posted 6 months ago

“I have always found Heritage parts staff to be helpful and their parts to be of a high quality, I recommend them to anyone seeking to keep their old golf running.”

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Posted 6 months ago

“The part that I ordered was not a close fit, had to modify to be able to use it. Listing said it fits from 1968 to 1978 convertible but it was different. I was able to cut and modify to get it to fit.”

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Posted 6 months ago

“PARTS ARRIVED ON TIME AND IN GOOD ORDER THANK YOU”

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Posted 6 months ago

“My go to for parts.”

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Posted 6 months ago

“Not used parts yet but can't fault your service thanks will definitely use you again”

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Posted 6 months ago

“great service parts”

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Posted 6 months ago

“Great light fittings and fantastic delivery service”

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Posted 6 months ago

“Excellent, knowledgable service.”

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Posted 6 months ago

“The parts were exactly as offered and good quality ! Am very pleased with all parts ordered.”

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Posted 6 months ago

“Hallo, ich bin sehr unzufrieden. Ich hatte eine VW Käfer Tür bestellt für € 1.269,94. Nur leider wurde diese Tür beschädigt geliefert. Die Beschädigung ist nur mit großen Aufwand zu reparieren. Bei dem Preis erwarte ich ein einwandfreies Produkt und keine Flickschusterei. Mir wurde von einem Nick ein Rabatt von 10 % vorgeschlagen. Ich möchte kein Rabatt sondern eine Ersatzlieferung. Auf meine nachfolgende Mails bekomme ich keine Antwort. Ich hoffe durch diese Bewertung, dass mein Anliegen Ernst genommen wird. Ich bitte um eine zeitnahe Kontaktaufnahme. M.f.G Martin Deuter”

Helpful Report

Posted 6 months ago

Es tut mir leid, dass Sie unzufrieden sind. Ich sehe, dass meine Kollegen Ihre E-Mails bereits beantwortet haben; bitte entschuldigen Sie die verspätete Antwort.

Posted 6 months ago

“fast shipping”

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Posted 6 months ago

“servizio eccellente, prodotto di alta qualità, imballaggio di elevata fattura. molto soddisfatto.”

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Posted 6 months ago

“TUTTO MOLTO BENE”

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Posted 6 months ago

“Priced right. Fast delivery. Well packed. Delivered in perfect order. High quality parts for your car. My Karmann Ghia and I thank you, Heritage!”

Heritage Parts Centre 5 star review on 16th April 2026

Helpful Report

Posted 6 months ago

“It took 4 hours to a glass technician to place the rubbers with the plastic trim on the car. The windshield rubber and the side rubbers did tear a bit near the seam, and the plastic trim is not as OEM, the metal doesn't go up to edge, and that makes visible the plastic edge on the trim..”

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Posted 6 months ago

“Good online catalogue easy to navigate”

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Posted 6 months ago

“Everything runs well and I’m very happy with service and products, but the communication could be better. Thanks”

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Posted 6 months ago

“Perfekt 👌”

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Posted 6 months ago

“Very helpful staff for giving advice, and speedy delivery”

Helpful Report

Posted 6 months ago

Heritage Parts Centre is rated 4.5 based on 18,755 reviews