Heritage Parts Centre Reviews

4.5 Rating 16,722 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,722 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Tell us how Heritage Parts Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Heritage Parts Centre 5 star review on 6th March 2026

1246

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Español

Italiano

“Shims we're poorly stamped meaning that the centre hole has a slightly raised edge. This added approx 3thou to the thickness in this specific area. Doesn't sound a lot but if using several it mounts up. I rubbed them down on an oilstone.”

Helpful Report

Posted 8 months ago

“Todo perfecto”

Helpful Report

Posted 8 months ago

“Excellent”

Helpful Report

Posted 8 months ago

“Web site is very friendly, and is easy to buy, and have a big catalogue”

Helpful Report

Posted 8 months ago

“I have bought several parts from yourselves and reviewed all that I know. Your email doesn’t specify which items I would be reviewing.”

Helpful Report

Posted 8 months ago

“Gute Artikel, sehr passgenau. Schnelle Lieferung”

Helpful Report

Posted 8 months ago

“Excellent service and very high quality parts.”

Helpful Report

Posted 8 months ago

“Hat alles super geklappt, wie beschrieben.”

Helpful Report

Posted 8 months ago

“Have sent item back but great service thank you.”

Helpful Report

Posted 8 months ago

“Heritage Pays delivered my Kombi parts promptly and they are of a great standard, great customer service too, I will definitely be ordering more parts in the near future as my project gains momentum. Thanks Heritage Parts”

Helpful Report

Posted 8 months ago

“my experience was very good. they delivered the hard to find parts in a timely fashion”

Helpful Report

Posted 8 months ago

“Einziger Anbieter dieses Kleinteils, schnell und einfach: Versand extrem überteuert.”

Helpful Report

Posted 9 months ago

“Exactly what I needed! Well packed, received in good time.”

Helpful Report

Posted 9 months ago

“After phoning in for advice on which part number I needed, it was still wrong. No blame laid as it's a tricky business! I had driven an hour to get there only to find out you have closed the shop! Sat in the carpark and arranged the click and collect on my phone, then waited an hour for the processing rushed through by a kind staff member. As it's only click and collect now, you are not normally allowed to return parts if they are incorrect! (What numb nut came up with that idea?) But luckily for me a quick thinking member of staff managed to sort it out for me there and then and saved the day! Why did you ever close the shop?! You are VW Heritage. Have you no pride in what you do anymore?? Why does business always have to be a race to the bottom these days! It's pathetic.”

Helpful Report

Posted 9 months ago

HI Dominic, thank you for your review and we're glad our team where able to help you on the day. Our shop has been closed for over four years now: but we do offer online or phone assistance for part selection and click and collect for orders at our warehouse. We took the tough decision to close the shop post-covid when demand for shop facilities from our customers took a downturn.

Posted 7 months ago

“Teil super Versandt super Alles top”

Helpful Report

Posted 9 months ago

“Expensive shipping to USA, but still a good value.”

Helpful Report

Posted 9 months ago

“Poco seri non rispondete e spedite altro.”

Helpful Report

Posted 9 months ago

Mi dispiace per la vostra esperienza qui. Vedo che non avevamo scorte di ricambio da inviarle, quindi i miei colleghi l'hanno rimborsata.

Posted 8 months ago

“Ik heb na ongeveer 2 week niks ontvangen. Gemaild hierover krijg geen antwoord wel voor de derde keer een mailtje om een beoordeling te geven. Drie keer is scheepsrecht bij deze geen zaken mee doen. ik geloof dat ik mijn geld kwijt ben.”

Helpful Report

Posted 9 months ago

Mi dispiace per la vostra esperienza qui. Vedo che i miei colleghi le hanno risposto, se ha bisogno di ulteriori informazioni ci contatti tramite help@heritagepartscentre.com.

Posted 8 months ago

“Great product arrived on time.”

Helpful Report

Posted 9 months ago

“Schnelle und pünktliche Lieferung, allerdings kein Eigenprodukt!”

Helpful Report

Posted 9 months ago

Heritage Parts Centre is rated 4.5 based on 16,722 reviews