Heritage Parts Centre Reviews

4.5 Rating 16,724 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,724 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 6th March 2026

1246

Anonymous

Anonymous // 01/01/2019

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“Perfect order thank you 👍”

Helpful Report

Posted 9 months ago

“Easy to navigate website. Quick and efficient ordering process and great comms from initial order to delivery and beyond. Will definitely use again when need arises.”

Helpful Report

Posted 9 months ago

“I was very pleaseed with the parts I ordered once they were delivered. My low score is driven by poor delivery timescales. My original order was never delivered and only after several requests to find out when it was going to be delivered was a new order issued and delivered very quickly.”

Helpful Report

Posted 9 months ago

Hi Dave, we are sorry for the issues you encountered with the couriers with your initial order. We will be in touch again via email to apologise.

Posted 7 months ago

“Good stocks of quality products and friendly support staff”

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Posted 9 months ago

“Super Passgenau und gute Qualität 👍 !!!”

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Posted 9 months ago

“Sehr zuverlässig, Lieferzeit recht lang aber durchaus erklärbar, da Lieferung aus USA!”

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Posted 9 months ago

“Supr a rychlá dodávka zboží”

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Posted 9 months ago

“Unreal service, ordered a throttle cable on the Thursday after mine snapped 240miles from home and it arrived at the campsite the next morning before 10am! Fantastic!”

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Posted 9 months ago

“He realizado 2 pedidos para un Vw golf mk 2 y todo el poceso de compra y envío muy satisfecho. Ha llegado perfectamente, gracias. I’ve placed two orders for a VW Golf Mk 2 and am very satifiesd whit the entere purcharsing and shipping process. Thanks you.”

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Posted 9 months ago

“As always heritage parts arrived promptly and fitted easy.”

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Posted 9 months ago

“Really surprised that I had to take scissors to most of the individual blinds to make them fit. Thought they'd at least be numbered for position but no. Nothing. Poor I'd say.”

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Posted 9 months ago

“Ignition coil I was sent did not fit my golf gti 8v not a hard part to send”

Helpful Report

Posted 9 months ago

Hi John sorry to hear this, please reach out to our Customer Service team via help@heritagepartscentre.com so they might be able to put this right for you.

Posted 8 months ago

“The rev counter didnt come with any instructions on wiring it up, for £150+ it feels cheap, and as for the speedo cable, once fitted, that didnt get to the end of the road when the end of the cable on the wheel end, just came off, the cable is ok and the square drive end is ok, it just slid off, it wasnt even attached to the cable. I know you have to trade with what ever parts you can source but come on, this isnt funny anymore.”

Helpful Report

Posted 9 months ago

Hi there, we are very sorry to hear this. Please reach out to our team via help@heritagepartscentre.com so they can look into this for you.

Posted 7 months ago

“Packing was super good, and very satisfied with product”

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Posted 9 months ago

“alles sehr gut gelaufen”

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Posted 9 months ago

“Alles bestens bis auf Rückfragen die eventuell nötig sind - obwohl man eine Telefonnummer bekommt nicht erreichbar. Wir hatten in der Anlieferung Probleme und hab vom Versanddienstleister keine Auskunft bzw. nur gesagt bekommen das darf Nur der Versender nicht der Empfänger. Mail unbeantwortet, Anruf vergebens. Ansonsten alles gut.”

Helpful Report

Posted 9 months ago

“Great service, very helpful, highly recommended”

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Posted 9 months ago

“Heritages service has been very efficient with all items turning up promptly and as described. Thanks for your support in the renovation of my Karmann Ghia”

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Posted 9 months ago

“Excellence”

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Posted 9 months ago

“Agent very helpful on the phone Easy to order and quick delivery”

Helpful Report

Posted 9 months ago

Heritage Parts Centre is rated 4.5 based on 16,724 reviews