Heritage Parts Centre Reviews

4.5 Rating 18,755 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,755 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 11th November 2026

Heritage Parts Centre 5 star review on 13th August 2026

Jay

1284

Anonymous

Anonymous // 01/01/2019

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“Still waiting for my part weeks later, no replacement sent, emails not very helpful”

Helpful Report

Posted 7 months ago

Hi Danny, we are very sorry for the issues with Royal Mail on this delivery.

Posted 7 months ago

“Alles Top👍🏻👍🏻Kann es nur empfehlen”

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Posted 7 months ago

“Radlaufverbreiterungen evtl. für Golf 1 passend, aber nicht für Jetta 1, trotzdem in der Beschreibung so zu lesen.”

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Posted 7 months ago

“Excellent service, product was spot on and delivered quickly. Very happy. Thank you.”

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Posted 7 months ago

“Ordered a crankshaft sprocket for my 1993 Eurovan. Arrived in Canada within about a week. No issues whatsoever.”

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Posted 7 months ago

“Right hand pan half sub standard compared with the left I was sent. However Tim in returns has been great sorting it out for me.”

Helpful Report

Posted 7 months ago

We are sorry for the issue here, glad Tim was able to help put this right for you.

Posted 7 months ago

“Good prices and good variety of original parts in the shop. Quick shipping as well.”

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Posted 7 months ago

“Price and delivery were great but I didn’t need the part in the end unfortunately!🥹 my fault!”

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Posted 7 months ago

“Very easy to deal with always quality parts and very prompt delivery .”

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Posted 7 months ago

“Always good service,prompt delivery , good part identification and range”

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Posted 7 months ago

“Purchased 2 light bulbs from you and both failed with in 20seconds of trying to fit my car lights sent email and pictures but never got response back so I won't be buying.again as customer service is poor.”

Helpful Report

Posted 7 months ago

Hi Kev, I am sorry about this. I have searched our email coms system and cannot find any emails from this address nor using the order reference number. Please do contact our CS team via help@heritagepartscentre.com so they can look into this for you

Posted 7 months ago

“Great selection of hard to find parts for older VW's”

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Posted 7 months ago

“I use Heritage Parts Centre often to service, fix or modify my Beetle. They are super reliable and shipping to Australia is reasonably priced and fast!”

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Posted 7 months ago

“Great prices fast delivery”

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Posted 7 months ago

“Der Hallgeber für den Oldi kam kurzfristig an. Eine Irritation bestand in der Information Ware versandt und im Warenkorb. Die Kommunikation per Email war sehr gut, absolut professionell!”

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Posted 7 months ago

“Still waiting for the full list of the parts ordered over 3 weeks ago”

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Posted 7 months ago

“Good service and fast delivery, ordered replacement anti-roll bar bushes for my 996 Turbo, fit is fine but don’t appear to be as substantial as the originals, hopefully they will stand the test of time ok.”

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Posted 7 months ago

“Ricambista TOP! Serio,competente,disponibile! Ricambi di ottima qualità,a prezzi competitivi!”

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Posted 7 months ago

“Die Lieferzeit wurde weit überschritten und es keine Info’s über evt Verzögerungen”

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Posted 7 months ago

“Excellent product, great prices & service. I shall be coming back.”

Helpful Report

Posted 7 months ago

Heritage Parts Centre is rated 4.5 based on 18,755 reviews