Heritage Parts Centre Reviews

4.5 Rating 18,261 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,261 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 9th September 2026

TIMO PASANEN

Heritage Parts Centre 5 star review on 13th August 2026

Jay

Heritage Parts Centre 5 star review on 10th August 2026

Dario Bonzi

Jason Hill

1279

Anonymous

Anonymous // 01/01/2019

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“Parts received quickly. Free shipping and all correct.”

Helpful Report

Posted 8 months ago

“Great service”

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Posted 8 months ago

“Excelentes!!!”

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Posted 8 months ago

“All good as should be”

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Posted 8 months ago

“Still waiting for a part I ordered on the 8 th of December?? Many thanks”

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Posted 8 months ago

Hi Chris, I can see the team emailed you regarding this once they returned from the xmas break. The item you ordered has a 6 week lead time, which is indicated both on the search result page and the product page also. Your order confirmation email also gives this information, sorry for any misunderstanding.

Posted 8 months ago

“First time of using Heritage and it won't be the last. Ordered a small part for my son's T2, website was easy to navigate, communication about the order was excellent and it arrived quickly.”

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Posted 8 months ago

“No puedo decir nada, ya que hice el pedido hace 1 mes y aún no me llegó”

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Posted 8 months ago

“Good price and quick shipping!”

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Posted 8 months ago

“Starter motor ordered on website, arrived promptly well packaged”

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Posted 8 months ago

“Good quality and decent price”

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Posted 8 months ago

“Excellent service”

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Posted 8 months ago

“Shipping and pricing was excelent.Exhaust looks like good quality, though not fitted yet, possibly the slip joints are too loose.”

Helpful Report

Posted 8 months ago

“I bought two spare parts for my Volkswagen Golf MK1 Cabriolet, spending a total of €91.59. The two parts never arrived because the company didn't include the shipping label in the package. As a result, the shipping company they use returned the parts without prior notice. Ultimately, I received a refund of €51.66 out of a total of €91.59 due to Heritage's mismanagement. In conclusion, it was a terrible experience.”

Helpful Report

Posted 8 months ago

Hi Manuel, I am sorry to hear this. I have investigated and can see our team sent you an email at order confirmation stage letting you know the lead time and another email when the order was returned to us due to being refused. You have not replied to any of our emails. The refund amount was for the goods on your order and not the delivery cost as per our terms of business on orders delivered but refused by customers.

Posted 8 months ago

“I was kept informed every step of the delivery, part was just what I ordered and wanted, would order over and pver from Heritage !”

Helpful Report

Posted 8 months ago

“Their website is easy to navigate and contains comprehensive information about the product. Shipping is fast as well considering it has to travel to the other side of the globe. Prices are competitive with other online merchants.”

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Posted 8 months ago

“Did not arrive with the other attachments ordered”

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Posted 8 months ago

“International shipment arrived very quickly.”

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Posted 8 months ago

“I placed an order on 4 December and still haven’t received it!!!! Now they expect a good review!!! That will NOT happen!”

Helpful Report

Posted 8 months ago

Hi Eddy, we are sorry to hear your disappointment. I can see that my colleague has apologized for the courier losing your initial order and explained that the replacement does take at least 10 working days to reach South Africa from the UK.

Posted 8 months ago

“The go to company for all air-cooled parts. Excellent customer service and a really reliable postal delivery.”

Helpful Report

Posted 8 months ago

“El carburador llego sin ningun problema ni contratiempo, y funciona de lujo y facil y rapido de instalar, a dia de hoy sigue dando rueda”

Helpful Report

Posted 8 months ago

Heritage Parts Centre is rated 4.5 based on 18,261 reviews