Heritage Parts Centre Reviews

4.5 Rating 18,755 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,755 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 11th November 2026

Heritage Parts Centre 5 star review on 13th August 2026

Jay

1284

Anonymous

Anonymous // 01/01/2019

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“Great selection of parts. Sometimes de packaging is a little bit flimsy..”

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Posted 7 months ago

“Ive been asked to review so as i have time, here i am. It may be that the issues i am having get resolved but its not been the greatest right now.”

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Posted 7 months ago

“Hallo Heritage, bis jetzt habe ich weder Informationen zur Lieferung, noch ist die Lieferung bei mir eingegegangen. Lediglich eine DPD mail dass sich die Lieferung verschiebt und gleichzeitig aber nicht zustellbar ist, was Quatsch ist und auch die Abstellgenehmigung freigegeben ist. Also noch nicht so zufrieden.....kann noch kommen wenn die Stoßstangen da sind 8-) Gruß Ralf”

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Posted 7 months ago

“Always hassle free returns or exchanges. Assuming you follow the basic guidelines , never an issue. Thanks.”

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Posted 7 months ago

“Huge selection of Vaw parts, very quick service and delivery. All products extremely well packaged.”

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Posted 7 months ago

“Guten Tag ich finde es nicht gut dass ich die VAT Bezahlen muss wenn das Paket in ein Anderes Land Versendet wird. Keine Rechnungskopie für die Zollabfertigung dabei ist.”

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Posted 7 months ago

“I'm not sure as a trader (Volksgoods) you have started asking for feedback? I guess 80% of the parts are to replace our local stock, the other 20% ordered for a specific task. Yes the service from VW Heritage is generally very good to outstanding. If and when we do have an issue with a part purchased from you it is resolved even if there is a 'time elapsed' situation since purchase.”

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Posted 7 months ago

“Heritage VW parts are one of my go to companies for my Splitscreen VW. I bought and fitted a 123 ignition distributor for a friend's Spltscreen VW. I was so impressed with it, that I bought another one for my bus. The price from Heritage VW was the best around and they always deliver quickly. It's 5 stars from me. Thanks.”

Heritage Parts Centre 5 star review on 9th April 2026

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Posted 7 months ago

“Great customer service, going the extra mile to assist.”

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Posted 7 months ago

“Fantastic service, not able to supply part needed but responded to enquiry very quickly and suggested an alternative source that was spot on! Recommended and will now always try again first!”

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Posted 7 months ago

“All good here thank you.”

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Posted 7 months ago

“Ottimo fornitore.”

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Posted 7 months ago

“Very easy transaction, quick delivery. The aftermarket T5 rear lamp unit was easy to install although the lens seems to protrude very slightly beyond the panel. Despite this I would probably buy again if I needed to.”

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Posted 7 months ago

“Sorry, package until today (Order March 17!!!!) die mit arrive!”

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Posted 7 months ago

“Sono soddisfatto dei pezzi che ho trovato - Consegna rapida - Tutto ok - Grazie”

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Posted 7 months ago

“Very good service as usual, Good product and was helpful on phone for correct part Thank you.”

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Posted 7 months ago

“Everything went as expected!”

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Posted 7 months ago

“Your service is great, delivered quickly and the correct part, sadly the part itself only lasted the journey from garage to home, in fact I’d didn’t even last that long! You can see from the photo the part failed completely. Mechanic had to come to my house to fix new parts costing me money. I’m not best pleased.”

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Posted 7 months ago

Hi Peter, sorry to hear this. I can see that the team have refunded you and checked stock so they could take this up with the supplier.

Posted 6 months ago

“Rear lights brittle clips broke off very easily, head light frame bad fit needed re-drilling. Aftermarket items poor quality. Delivery on time.”

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Posted 7 months ago

“Excellent service, highly recommend *****”

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Posted 7 months ago

Heritage Parts Centre is rated 4.5 based on 18,755 reviews