Heritage Parts Centre Reviews

4.5 Rating 13,734 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 13,734 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 22nd November 2024

1078

Anonymous

Anonymous // 01/01/2019

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“Faked parts and had to pay return shipping.”

Helpful Report

Posted 9 months ago

Hi Anil I can see that my colleague Max has been in contact with you about this. The part was a genuine part, the supplier no longer stamps their logo on to the pump.

Posted 8 months ago

“Very fast delivery of Land Rover parts at very reasonable prices.”

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Posted 9 months ago

“Service was excellent so will definitely do other purchases”

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Posted 9 months ago

“Very good parts ,great service”

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Posted 9 months ago

“I'm in New Zealand part arrived in six days, slick work Hertigae Parts !”

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Posted 9 months ago

“Heritage has most well known parts and brands but don’t like the back orders part or the setup . I found their communication lacking on dispatch and wait times . On another note posting is free and quick .”

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Posted 9 months ago

“Parts are good quality and arrived in a timely manner to Australia. Great range of products”

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Posted 9 months ago

“Superschnelle Lieferung, gute Ware, gerne wieder 👍🏻”

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Posted 9 months ago

“Found exactly what I needed on easy to use Web site”

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Posted 9 months ago

“JUST AS I EXPECTED VERY GOOD”

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Posted 9 months ago

“Poor service they do not want to help when sending wrong part”

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Posted 9 months ago

Hi there I can see that you submitted a request for information on 26th January and our team answered, we also answered the request to return the item. I am sorry for your experience with this order.

Posted 8 months ago

“Would definitely use again part came on time”

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Posted 9 months ago

“I would definitely shop with this supplier again as I found on my first order no problems or postal delays and a supply of particular parts needed for my car and reasonable prices and postage”

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Posted 9 months ago

“Parts were as discribed and shipped quickly Very happy”

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Posted 9 months ago

“I ordered new heat exchangers, sealing rings and exhaust gaskets for our 1976 T2 Kombi motor. It was a simple process to order the required parts online at what appears to be a good price. The parts arrived on time and, as expected, in great condition. The parts are now fitted and all is good. Well done Heritage.....”

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Posted 9 months ago

“I am still waiting for notification of my order being ready for collection I presume its out of stock?”

Helpful Report

Posted 9 months ago

Hi Martin We have emailed you to let you know your order is ready for collection, our system automatically sends confirmation on completion of order but infrequently the emails can go to junk or spam, apologies.

Posted 8 months ago

“You Guys are Legends! I needed a Charge Hose for my T4 2.5 Tdi and No One in AUstralia had one. 5 days from the UK to Rural Western Australia and I was all sorted. Cant thank you enough!”

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Posted 9 months ago

“Brilliant service 🤗👍”

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Posted 9 months ago

“Postage time to Australia was amazingly quick, parts ordered are all fitted and van is back on the road, thanks”

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Posted 9 months ago

“Good quality parts, excellent service, will certainly use again”

Helpful Report

Posted 9 months ago

Heritage Parts Centre is rated 4.5 based on 13,734 reviews