Heritage Parts Centre Reviews

4.63 Rating 6,722 Reviews

91 %

of reviewers recommend Heritage Parts Centre

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.80 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea

Write Your review

Tell us how Heritage Parts Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Heritage Parts Centre 5 star review on 26th November 2021

Grant Rattenbury

Heritage Parts Centre 5 star review on 23rd November 2021

Timothy White

Heritage Parts Centre 5 star review on 22nd November 2021

Assaf Gal

484

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have had a great experience, with Anastasia as a sales Representative. But my last interaction with someone new there didn't go well.”

Helpful Report

Posted 1 week ago

“Previous I have purchased good parts. Last purchase was £70+ switch sadly was faulty. But was such a pain to alter existing column housing to fit indicator switch gonna leave it. But a cheaply constructed light duty affair which I will have to replace. But next time not Heritage!!”

Helpful Report

Posted 1 week ago

“Generally good but a real shame the counter remains closed as the parts collected in the dark were faulty and had to be returned.”

Helpful Report

Posted 1 week ago

“Ordered 2 headlamps, one arrived within days and one is due this week. No further correspondence which is rather worrying!”

Helpful Report

Posted 2 weeks ago

“Well not really to pleased with how long it takes for an oil filter to be available. This is a simple component and important part that should be in stock all the time. It’s delaying me from getting an oil change.”

Helpful Report

Posted 2 weeks ago

“I don't know how you have done yet. I haven't received my order”

Helpful Report

Posted 3 weeks ago

“Good parts, good customer service shipping time could have been quicker but overall satisfied”

Helpful Report

Posted 3 weeks ago

“Poulie de super qualité rien à dire 👍seul Bmole la livraison,Beaucoup trop longue 3 semaines pour la recevoir . Bonne réactivité question SAV . Pour sa 4 étoiles ⭐️.”

Helpful Report

Posted 4 weeks ago

“i had a 3 clip gear-change top gear cap for my mark 4 golf and got a 4 clip one, broke off clips and stuck it on . Looks good now, to much hassle and postage to send back.”

Helpful Report

Posted 1 month ago

“Not that happy. Still waiting for parts on my delivery and no update since weeks from you. Nicole Bangert”

Helpful Report

Posted 1 month ago

“Sent 1 out of 2 items, then took ages to follow up and send me replacements. Got them sorted but missed my spray date because of missing parts.”

Helpful Report

Posted 1 month ago

“Can I let you know when I get my stuff please.”

Helpful Report

Posted 1 month ago

“Still awaiting missing part from my order with you. Have emailed twice and no reply. Dermot Matthews.”

Helpful Report

Posted 1 month ago

“Still waiting for 2 parts I ordered over 6 weeks ago”

Helpful Report

Posted 1 month ago

“Haven’t had my parts yet!!”

Helpful Report

Posted 1 month ago

“You got a lot of parts but pricing can be very high!”

Helpful Report

Posted 1 month ago

“Hi it depends on how long delivery time you have now last it was three weeks and it is not acceptable greetings Peter Tesarz”

Helpful Report

Posted 1 month ago

“My order was wrong mistakes happen I know. No problem however it took abit too long as I needed the part asap. I was three short on my order. It held up my project. Just double check each order each time.”

Helpful Report

Posted 1 month ago

“the order arrived quickly however there is a problem with the fuel sender that arrived it is too long. the one needed will suit a tank max depth of 180mm the one received is for a tank 280 deep. Please see the photos attached. Regards Mick Beehag”

Helpful Report

Posted 1 month ago

“Unfortunately order delivered was not complete and one of brake pads ordered did not arrive as result holding up replacements of rear brakes.”

Helpful Report

Posted 2 months ago

Heritage Parts Centre is rated 4.63 based on 6,722 reviews