Heritage Parts Centre Reviews

4.5 Rating 15,808 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 15,808 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 15th September 2025

Yusuf Enecik

Heritage Parts Centre 5 star review on 11th September 2025

Umberto

John Waller

Heritage Parts Centre 5 star review on 5th September 2025

Dean Pyle

Heritage Parts Centre 5 star review on 28th August 2025

Terence Cooper

1213

Anonymous

Anonymous // 01/01/2019

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“Usually helpful! But not on my last purchase!”

Helpful Report

Posted 3 days ago

“Tried to change a c&c order to delivery but apparently this couldn't be done. Had to reorder the next day and the price had gone up. Fast delivery though”

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Posted 1 week ago

“The supposedly ‘100% waterproof’ car cover is not completely waterproof. I had runs of water onto the vehicle from ingress from the roof. I had to chase Customer service for a response from my complaint and their reply simply refused to believe this, which is quite disappointing. I was particularly annoyed at being told that I had only bought the cover a couple of weeks before and it hadn’t rained much in that time, when in fact we had had unprecedentedly heavy rain and the fact it had leaked in the first week of use was exactly the reason for my concern. This poor customer services attitude has left me reluctant to use Heritage Parts again.”

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Posted 1 week ago

“The fitment is not great. Even with new clips to hold them in they keep popping out.”

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Posted 1 week ago

“Guten Tag, Ehrlich gesagt bin ich etwas enttäuscht. Lieferung und Zustand des gelieferten Paket's war alles in bester Ordnung. Nur hab ich bessere Qualität beim Blech erwartet. Am Ende ist es der Blechhersteller der für alle Marken Reparaturblech anbietet nur das ich hier ca. 40% mehr bezahlt habe. Finde ich leider nicht wirklich gut.”

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Posted 2 weeks ago

“Grund für die schlechte Bewertung ist die lange Lieferzeit. Auf der Internetseite werden 1-2 Tage versprochen, gedauert hat es aber 12 Tage”

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Posted 3 weeks ago

“Die Dichtung passt aber! ! Ein riesen karton für das kleine teil und noch nicht einmal verklebt So dass die kleine Dichtung schon am herausfallen war der bote hat es gesehn ein wunder dass ich nicht einen leeren Karton bekommen habe dass ist nicht professionell”

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Posted 3 weeks ago

“Still waiting on parts not arrived yet!!!”

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Posted 3 weeks ago

“DPD left my vintage speed parts on the door step and not on my safe place - the app does not let you complain and says I need to tell the company I was dealing with - so there you go’”

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Posted 4 weeks ago

“This window trim is not for a Rialto Winnebago”

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Posted 4 weeks ago

“Es hat ein bisschen gedauert bis meine Bestellung verschickt wurde. Also es dann so weit war ging es aber schnell. An sich was auch alles gut verpackt. Produkt nicht absolut überragend aber okay.”

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Posted 4 weeks ago

“Recht schnell gekommen. Dennoch war leider die kleine Kappe die zusätzlich an der Zierleiste befestigt war schon abgebrochen. :(”

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Posted 1 month ago

“Discussed order to clarify and unfortunately order was still incorrect”

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Posted 1 month ago

“Great parts but delivery to Australia Via UPS is so slow, it took almost 2 weeks.”

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Posted 1 month ago

“Todavía a la espera del paquete…… el producto. O lo puedo todavía valorar . El envío 💩 Saludos”

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Posted 1 month ago

“for Order 0002221785 Item code: 026-109-175/A Cubierta no es egual! Item code: 357-823-497 clip no es como original ( no sirve ) VW Golf Mk2 Gasolina 1600cc 72 CV 1985”

Helpful Report

Posted 1 month ago

“Artikel wurde im Shop als lieferbar angezeigt, war es dann aber doch nicht. Hätten das Vorzelt für unseren Urlaub benötigt. Die anschließende Kommunikation (wäre auch erstattet worden) und Lieferung war einwandfrei.”

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Posted 1 month ago

“Ich werde erst eine endgültige Bewertung abgeben, wenn ich das letzte Teil rechtzeitig erhalten habe. VG Matthias Reiher”

Helpful Report

Posted 2 months ago

“Parts were just what I needed, but with the extra cost eg vat and delivery i would have been better buying from Heritage on Ebay. I could have saved myself £40. Plus paid for next day delivery but the parts arrived 3 days later.”

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Posted 2 months ago

“i sent an email to cancel my order, and you responded back...but did not cancel my order...not cool!”

Helpful Report

Posted 2 months ago

Heritage Parts Centre is rated 4.5 based on 15,808 reviews