Heritage Parts Centre Reviews

4.5 Rating 15,989 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 15,989 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Tell us how Heritage Parts Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Heritage Parts Centre 5 star review on 9th October 2025

1227

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Español

Italiano

“Reasonable price, good product, slowish to send (3 days or so)”

Helpful Report

Posted 4 days ago

“Easy to order and 80% per in stock for mk1 golf. Next working day delivery worked very well.”

Helpful Report

Posted 4 days ago

“Teile bis auf das Nadellager supi. Nadellager musste nachgearbeitet werden. Lieferzeit wie angegeben wurde nicht eingehalten.”

Helpful Report

Posted 5 days ago

“Das bestellte Ersatzteil hat hervorragend gepasst”

Helpful Report

Posted 1 week ago

“Es war alles gut, bis auf die lange Wartezeit.”

Helpful Report

Posted 1 week ago

“Ordered parts a few weeks ago, some of them have been delivered, still waiting for the rest to come.”

Helpful Report

Posted 1 week ago

“Der bestellte Auspuff hat eine sehr gute Verarbeitung. Ist noch nicht montiert da heute nach langer Wartezeit (Zoll) erst angekommen. Bei der Bestellung war mir nicht klar das die Ware direkt aus England kommt. Dadurch hat sich die Lieferung verteuert und verzögert.”

Helpful Report

Posted 1 week ago

“Il sito è ben fatto, con descrizioni dei pezzi e ben divisi per settore. Sarebbe bello avere l'opzione di una spedizione unica se un pezzo non è disponibile subito, avere il costo di 2 spedizioni in due settimane è assurdo. Per le restanti procedure tutto ok.”

Helpful Report

Posted 2 weeks ago

“excellent service,competitively priced”

Helpful Report

Posted 2 weeks ago

“Products are very good quality. Unfortunately the terrafirma stickers had peeled off upon opening. Also unfortunately the steering dampener came with no bolts. Good service”

Helpful Report

Posted 2 weeks ago

“Lieferzeit war etwas lang, aber wie angegeben. Die Passform des Auspuffs war OK, kleine Änderungen musste ich vornehmen. In der Beschreibung hätte man vielleicht angeben sollen daß bei einer Montage an den kleinen 1,9 ltr Motoren man sich selbst eine Halterung für den Endschalldämpfer basteln muss.”

Helpful Report

Posted 3 weeks ago

“Service was fine, I had to chase for dates as part was back ordered.”

Helpful Report

Posted 3 weeks ago

“Excellent quality and speedy delivery.”

Helpful Report

Posted 4 weeks ago

“A pesar de las reseñas que leí de esta página negativas .. he de decir que estoy totalmente satisfecho con sus fundas de asientos específicas para mi modelo volkswagen transporter t5.el envío fue rápido a pesar de que venían de UK.valoro positivamente a esta página.👍”

Helpful Report

Posted 1 month ago

“Not so good this time round the part I ordered didn't turn up after paying for next day delivery and when it did the box was empty on getting in touch the gentleman I spoke to sent me the order again and this was received the next day which I was extremely happy with the service”

Helpful Report

Posted 1 month ago

“Good Service,”

Helpful Report

Posted 1 month ago

“Very good but mailing prices are outrageously expensive . Laurie”

Helpful Report

Posted 1 month ago

“This place has a ton of old VW stuff, specific stuff that fits like OEM. Not many others can match their inventory. It may just take more time to get it to the states as they are over the big pond.”

Helpful Report

Posted 1 month ago

“I was very happy to see the body part I needed to preplace, liste don your site. The proce was reasonable but was surprised to see such a high shipping cost. But was just glad it was avalible. Communication was very good, lots of updates on the progress of the orer etc. It arrived with no evident damage to the box, but when I opened it I later noticed that the body part was damaged. Ive attached a couple photos showing the damaged part and what I suspect was the directon that the impact happened. In short the service was very good, ju stunlucky wiht this shipment. I am preparing to order this same part again and "try again" Im ahoping HPC can work somethign out with me on this first order.”

Helpful Report

Posted 1 month ago

“Great that they can get re manufactured parts. Slightly longer than advised but all good”

Helpful Report

Posted 1 month ago

Heritage Parts Centre is rated 4.5 based on 15,989 reviews