Heritage Parts Centre Reviews

4.5 Rating 15,782 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 15,782 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 11th September 2025

1210

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“A pesar de las reseñas que leí de esta página negativas .. he de decir que estoy totalmente satisfecho con sus fundas de asientos específicas para mi modelo volkswagen transporter t5.el envío fue rápido a pesar de que venían de UK.valoro positivamente a esta página.👍”

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Posted 20 hours ago

“Not so good this time round the part I ordered didn't turn up after paying for next day delivery and when it did the box was empty on getting in touch the gentleman I spoke to sent me the order again and this was received the next day which I was extremely happy with the service”

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Posted 1 day ago

“Good Service,”

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Posted 2 days ago

“Very good but mailing prices are outrageously expensive . Laurie”

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Posted 4 days ago

“This place has a ton of old VW stuff, specific stuff that fits like OEM. Not many others can match their inventory. It may just take more time to get it to the states as they are over the big pond.”

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Posted 6 days ago

“I was very happy to see the body part I needed to preplace, liste don your site. The proce was reasonable but was surprised to see such a high shipping cost. But was just glad it was avalible. Communication was very good, lots of updates on the progress of the orer etc. It arrived with no evident damage to the box, but when I opened it I later noticed that the body part was damaged. Ive attached a couple photos showing the damaged part and what I suspect was the directon that the impact happened. In short the service was very good, ju stunlucky wiht this shipment. I am preparing to order this same part again and "try again" Im ahoping HPC can work somethign out with me on this first order.”

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Posted 1 week ago

“Great that they can get re manufactured parts. Slightly longer than advised but all good”

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Posted 1 week ago

“Parts received and very pleased with them”

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Posted 1 week ago

“Kommunikation gut, schnelle Lieferung, gerne wieder”

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Posted 1 week ago

“Fast delivery always when I've ordered. But I have noticed that some of the parts now are or feel cheaper made but getting very expensive. Not only here but every where”

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Posted 1 week ago

“Schnelle Lieferung. Aufkleber könnten etwas besser gedruckt sein. Ansonsten ok”

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Posted 2 weeks ago

“Excellent service - very prompt. Ordered from Australia and arrived within 10 days.”

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Posted 2 weeks ago

“Good, however received bag of parts DFS-FASTSET-LH 25 PCS. Have no idea what these are for?”

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Posted 2 weeks ago

“Top Qualität für vernünftiges Geld. Liefertermine werden fix eingehalten.”

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Posted 2 weeks ago

“Qualität ok. Angebot u. Lieferung (fast) ok. Beworbenener Newsletter-Gutschein funktionierte nicht.”

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Posted 2 weeks ago

“The two orders arrived in good time with no omissions.”

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Posted 2 weeks ago

“Does not quite fit the front of my Aussie Kombi as it has a luggage rack on the front roof. Otherwise very good.”

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Posted 2 weeks ago

“Die etwas längere Lieferzeit hat sich gelohnt! Teile passen hervorragend!”

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Posted 3 weeks ago

“Giusto prezzo, spedizione veloce”

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Posted 3 weeks ago

“Hat grundsätzlich gepasst, Teil nicht i. O., Kommunikation auf Nachfrage erst geantwortet, keine Rechnung bekommen.”

Helpful Report

Posted 3 weeks ago

Heritage Parts Centre is rated 4.5 based on 15,782 reviews