Heritage Parts Centre Reviews

4.6 Rating 7,734 Reviews

90 %

of reviewers recommend Heritage Parts Centre

4.6

Based on 7,734 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea

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Heritage Parts Centre 5 star review on 21st May 2022

593

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Usual good service - part arrived as per order”

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Posted 1 day ago

“The part was good but shipping cost twice what the part cost”

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Posted 4 days ago

“Prompt delivery, great price on parts ordered, pleased with this company and would use again”

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Posted 5 days ago

“Lidia is an absolute legend !! But ! Your website is still a little clunky to use and parts availability is a bit up an down, although i appreciate it's been a strange few years. But overall, I've used you guys for over 20yrs and your still my "go to" place for VW parts. Daz, DC's Hotrod Shop. PS; please don't ever go internet only or you will certainly lose my custom, a quick telephone conversation with an actual person is the only way to get anything sorted reliably !”

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Posted 5 days ago

Thanks Daz! Lovey review

Posted 2 days ago

“Arrived quickly as always. If I had one negative it would be the rather steep postage of £5.45 for such a small package. Other than that all is good.”

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Posted 1 week ago

“Once dispatched the parts were with me in day, very impressed”

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Posted 1 week ago

“Everything was all right. The time for delivery was a bit long. If you miss a part during reparing, you have to order from more expensive dealers. I did not get a time for delivery.”

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Posted 1 week ago

“My order arrived on time and in good order.”

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Posted 1 week ago

“For an none oem part, I was very happy with the quality and it fitted perfectly onto the exciting exhaust system.”

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Posted 2 weeks ago

Thanks for your review Sara!

Posted 1 week ago

“Fan shroud cam damaged but they are sending me a new one at no cost. Pretty cool.”

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Posted 2 weeks ago

“Verry good service”

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Posted 2 weeks ago

“Great resource for parts for my mk2.”

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Posted 2 weeks ago

“Parts as ordered.”

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Posted 2 weeks ago

“Great service”

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Posted 3 weeks ago

“Service was very good and fast”

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Posted 4 weeks ago

“Bought enough for free shipping to New Zealand which took an impressive 10 days. One problem I did have was trying to buy a large part that removed “free shipping on purchases over $400” adding another $400 for shipping. A work around for this is ordering the large part separately with shipping only being $100. If someone ordered all the parts together could small and big parcels get split into two, being charged free shipping on one and large shipping on the other? Just a thought otherwise happy as. Big thanks from the other side of the world 👋”