Heritage Parts Centre Reviews

4.5 Rating 14,247 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,247 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 9th March 2025

Mohd Junaizee Mohd Noor

Heritage Parts Centre 5 star review on 27th February 2025

Marcus Langer

1120

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Good service”

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Posted 2 years ago

“Good Service, Quick delivery”

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Posted 2 years ago

“Good quality”

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Posted 2 years ago

“Very happy with Heritage, also very helpful when I phoned and spoke with them about the part...cheers”

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Posted 2 years ago

“quality parts”

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Posted 2 years ago

“Good service as always”

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Posted 2 years ago

“Sollte in Zukunft noch eine Bestellbestätigung und ein Sendungsverlauf bzw Nummer kommen gibts die volle Punktzahl”

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Posted 2 years ago

“All parts arrived on time . Staff very helpful.”

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Posted 2 years ago

“Usual good service - part arrived as per order”

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Posted 2 years ago

“The part was good but shipping cost twice what the part cost”

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Posted 2 years ago

“Prompt delivery, great price on parts ordered, pleased with this company and would use again”

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Posted 2 years ago

“Lidia is an absolute legend !! But ! Your website is still a little clunky to use and parts availability is a bit up an down, although i appreciate it's been a strange few years. But overall, I've used you guys for over 20yrs and your still my "go to" place for VW parts. Daz, DC's Hotrod Shop. PS; please don't ever go internet only or you will certainly lose my custom, a quick telephone conversation with an actual person is the only way to get anything sorted reliably !”

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Posted 2 years ago

Thanks Daz! Lovey review

Posted 2 years ago

“Arrived quickly as always. If I had one negative it would be the rather steep postage of £5.45 for such a small package. Other than that all is good.”

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Posted 2 years ago

“Once dispatched the parts were with me in day, very impressed”

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Posted 2 years ago

“Everything was all right. The time for delivery was a bit long. If you miss a part during reparing, you have to order from more expensive dealers. I did not get a time for delivery.”

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Posted 2 years ago

“My order arrived on time and in good order.”

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Posted 2 years ago

“For an none oem part, I was very happy with the quality and it fitted perfectly onto the exciting exhaust system.”

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Posted 2 years ago

Thanks for your review Sara!

Posted 2 years ago

“Fan shroud cam damaged but they are sending me a new one at no cost. Pretty cool.”

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Posted 2 years ago

“Verry good service”

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Posted 2 years ago

“Great resource for parts for my mk2.”

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Posted 2 years ago

Heritage Parts Centre is rated 4.5 based on 14,247 reviews