Heritage Parts Centre Reviews

4.5 Rating 14,247 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,247 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 9th March 2025

Mohd Junaizee Mohd Noor

Heritage Parts Centre 5 star review on 27th February 2025

Marcus Langer

1120

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Parts as ordered.”

Helpful Report

Posted 2 years ago

“Great service”

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Posted 2 years ago

“Service was very good and fast”

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Posted 2 years ago

“Bought enough for free shipping to New Zealand which took an impressive 10 days. One problem I did have was trying to buy a large part that removed “free shipping on purchases over $400” adding another $400 for shipping. A work around for this is ordering the large part separately with shipping only being $100. If someone ordered all the parts together could small and big parcels get split into two, being charged free shipping on one and large shipping on the other? Just a thought otherwise happy as. Big thanks from the other side of the world 👋”

Helpful Report

Posted 2 years ago

Thanks for the feedback Ryan we are looking into how we can automate your postage suggestion it's a good idea that we had not thought of!

Posted 2 years ago

“Praktisch anwendbar.”

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Posted 2 years ago

“good enough”

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Posted 2 years ago

“Delivery Time longer than announced.”

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Posted 2 years ago

“Parts were all available and were all delivered quickly. Good experience”

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Posted 2 years ago

“Envío rápido.”

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Posted 2 years ago

“Got what I ordered fine, reasonable price. The only issue was a bit long total delivery time. Smooth ordering”

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Posted 2 years ago

“The front seat covers supplied for my VW T5 are great quality and easy to fit, however, the the 4 arm rest covers are supplied with no cut out to adjust the arm rests, no problem as they easily pull off to adjust and and re fit.”

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Posted 2 years ago

“Parts received were very good”

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Posted 2 years ago

“Good communication throughout the purchase”

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Posted 2 years ago

“Sadly, the shims sent don’t fit my cylinder heads. It would be very helpful to have the inside and outside diameter listed for this sort of part!!!”

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Posted 2 years ago

“The indicator switch i got from you the paint work was very badly chipped the part looked second hand”

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Posted 2 years ago

“Wrong parts delivered,but soon sorted”

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Posted 2 years ago

“Molto disponibili”

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Posted 2 years ago

“the parts are very good but the installation details are in mexican so I cannot read them please put a english language fitting details in the box when sending the goods.”

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Posted 2 years ago

“The Company did a perfect job in receipt and delivery of my ordered parts, thx. The parts however were of substandard quality and required a lot of re-engineering to install them properly. I would pay more for a higher quality.”

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Posted 2 years ago

“Love that they have most the parts for my T4 , reasonably priced. And great swift customer service. My one suggestion would be to not send small part separately, as the clips I needed arrived 5 weeks before the weather strip, so easy to misplace 4 tiny clips this way.”

Helpful Report

Posted 2 years ago

Heritage Parts Centre is rated 4.5 based on 14,247 reviews