Heritage Parts Centre Reviews

4.5 Rating 14,246 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,246 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 9th March 2025

Mohd Junaizee Mohd Noor

Heritage Parts Centre 5 star review on 27th February 2025

Marcus Langer

1120

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Good service and delivery. Quality was good and parts weĺl pecked.”

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Posted 2 years ago

“I have used Heritage for a number of years. Ordering is straight forward and my order always processed and delivered in a couple of days! My queries have always been answered and any issues promptly dealt with! Brilliant service so far!”

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Posted 2 years ago

“Très moyen, j’attends des pièces que j’ai payer depuis longtemps et aucune nouvelle, et la qualité des pièces est plutôt décevante, j’espère avoir des nouvelles avant 2023???”

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Posted 2 years ago

“Everything went good”

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Posted 2 years ago

“Slightly tricky to find for an In Person collection, but the part I wanted was easily ordered & quickly ready for me. Will happily use again. Shame they dont have an on-site store: I’m sure I would have been tempted by more goodies! & the absence of a physical catalogue is also a loss. These things are always good to browse thro - better than a screen to us of a certain generation…”

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Posted 2 years ago

“Correct parts supplied and despatched promptly. What more can one ask for?”

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Posted 2 years ago

“I purchased the curtains for my T3 Vanagon. I believe these are the best curtains (and mounting system) available for the Vanagon. My only reason for not giving this five stars is there were no instructions on how best to go about installing the product. There are some YouTube videos that are very informative but I have to discover those on my own.”

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Posted 2 years ago

“They have most parts. They are knowledge about their products when you ring them. They resolved an issue I had recently. So it’s all good.”

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Posted 2 years ago

“All arrived in good condition, took longer than I had expected to get here”

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Posted 2 years ago

“I viewed the part and selected it online, it came when it said it should.”

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Posted 2 years ago

“Only one issue with my order was that there were no plug style clip for the interior trim pieces I ordered and no like to them on the website.”

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Posted 2 years ago

“You can find many spare parts, but you have to be patient because the order takes time to arrive.”

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Posted 2 years ago

“No problems, fast answers om questions!”

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Posted 2 years ago

“Pretty good service. Ordered a part and needed to add to the order. I waited 15mins on the phone and got cut off which was a bit annoying but called again and order was sorted.”

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Posted 2 years ago

“Muy bien, el envío con algo de tardanza y cortina trasera derecha no encaja con luz de freno.”

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Posted 2 years ago

“Perhaps it is out of your domain, but, when the P&P costs are >half the cost of the item/s purchsed, well, you have your customers over a barrel then don't you?”

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Posted 2 years ago

“Good products at a good price, delivered on time”

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Posted 2 years ago

“Technical datas need some time but were answered.”

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Posted 2 years ago

“Trust worthy parts”

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Posted 2 years ago

“Excellent service except the repeated emails for feedback........”

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Posted 2 years ago

Heritage Parts Centre is rated 4.5 based on 14,246 reviews