Heritage Parts Centre Reviews

4.5 Rating 14,725 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,725 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 10th May 2025

Marcus Böckmann

Anonym

Heritage Parts Centre 5 star review on 8th May 2025

Janine

Heritage Parts Centre 5 star review on 4th May 2025

Anonymous

1154

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Order arrived earlier than expected. Not quite as good as we were expecting but okay and do the job”

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Posted 2 years ago

“Bien solo que tuve que esperar 9 meses para recibir la pieza. Inconveniente al ser envió un xtravominitario tuve que pagar aranceles de aduana”

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Posted 2 years ago

“Heritage Parts offer an excellent service, my only suggestion is to ensure that all parts supplied fit well without having to further modify, bend etc. Keep up the good work!”

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Posted 2 years ago

“Excellent part, and received in good time.”

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Posted 2 years ago

“Don't know what to write because my parts are not arrived. Ordered on Tuesday, today is Sunday. Hope to get parts on Monday because on Tuesday is a car meet and I hope to get there. When selling electronic ignition distributor there should be written what ignition coil can be used. Primary resistance is the most important.”

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Posted 2 years ago

“In general, the shopping experience with Heritage is good, but I suggest you review the way of packaging the products to reduce the cost of shipping, especially when it is abroad as in my case. Thanks...”

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Posted 2 years ago

“Good website, easy to navigate to right vehicle range, prices fine & swift despatch.”

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Posted 2 years ago

“Artikel wie beschrieben, schneller Versand, etwas viel E-Mails, tiptop”

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Posted 2 years ago

“Painless transaction hassle free..”

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Posted 2 years ago

“Periodo de envío algo largo, aun asi mucha variedad de piezas, una lástima pagar aduana a la entrada de mi país”

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Posted 2 years ago

“I've been very happy with all aspects of Heritage Parts Centres business. Especially as I'm on the other side of the world!”

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Posted 2 years ago

Thanks for the great review Chris!

Posted 2 years ago

“Thank you so much for the very friendly and quick response to my questions, prior to placing my order.”

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Posted 2 years ago

“One of my headlight buckets was squashed like it had been stood on. Long lead time for the products but is understandable given the current supply constraints”

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Posted 2 years ago

“Yes arrived on time and packaging was pretty good too!”

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Posted 2 years ago

Thank you for 4 stars!

Posted 2 years ago

“Great parts catalog, awesome service”

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Posted 2 years ago

“One part was out of stock of my order and was not included in the parcel I received and I found out when I received the parcel and I got in touch with the company and a refund was done. It also took 20 days to receive the parcel. Regards”

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Posted 2 years ago

“Had a problem with parts delivered, but quickly and easily resolved, concluded by next day, can't argue with that, Good prices, good parts, good staff,”

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Posted 2 years ago

Thanks for the positive review Lee, really pleased to hear your issue was resolved so quickly for you.

Posted 2 years ago

“Easy to deal with, parts arrived well packaged and on time.”

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Posted 2 years ago

Thanks for your review, great to hear that you are one satisfied customer!

Posted 2 years ago

“Buena calidad, quedó perfecto, entrega correcta.”

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Posted 2 years ago

“Nach dem meine Bestellung in Vergessenheit geraten war, habe ich eine Erinnerungsmail geschrieben. Die Lieferzeit war ab da i.o. Gute Kommnikation und gute Ware. Danke”

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Posted 2 years ago

Heritage Parts Centre is rated 4.5 based on 14,725 reviews