Heritage Parts Centre Reviews

4.5 Rating 14,244 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,244 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 9th March 2025

Mohd Junaizee Mohd Noor

Heritage Parts Centre 5 star review on 27th February 2025

Marcus Langer

1120

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“No issues with service very disappointed how much of a tip off postage is for an extremely small amount of items.”

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Posted 2 years ago

“Immer wieder gerne, guter service!”

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Posted 2 years ago

“Everything ok”

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Posted 2 years ago

“I’m happy so far. It would be great to speak to a person to sus out the quality etc. keep up the good work”

Heritage Parts Centre 4 star review on 30th August 2022

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Posted 2 years ago

“Got same parts as was ordered online”

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Posted 2 years ago

“Got the parts I ordered, seem to be the right parts time will tell.”

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Posted 2 years ago

“Quality parts and great service.”

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Posted 2 years ago

“thx, very fast shipping +++”

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Posted 2 years ago

“Nice to be able to get parts for my 1985 Jetta.”

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Posted 2 years ago

“Order arrived earlier than expected. Not quite as good as we were expecting but okay and do the job”

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Posted 2 years ago

“Bien solo que tuve que esperar 9 meses para recibir la pieza. Inconveniente al ser envió un xtravominitario tuve que pagar aranceles de aduana”

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Posted 2 years ago

“Heritage Parts offer an excellent service, my only suggestion is to ensure that all parts supplied fit well without having to further modify, bend etc. Keep up the good work!”

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Posted 2 years ago

“Excellent part, and received in good time.”

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Posted 2 years ago

“Don't know what to write because my parts are not arrived. Ordered on Tuesday, today is Sunday. Hope to get parts on Monday because on Tuesday is a car meet and I hope to get there. When selling electronic ignition distributor there should be written what ignition coil can be used. Primary resistance is the most important.”

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Posted 2 years ago

“In general, the shopping experience with Heritage is good, but I suggest you review the way of packaging the products to reduce the cost of shipping, especially when it is abroad as in my case. Thanks...”

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Posted 2 years ago

“Good website, easy to navigate to right vehicle range, prices fine & swift despatch.”

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Posted 2 years ago

“Artikel wie beschrieben, schneller Versand, etwas viel E-Mails, tiptop”

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Posted 2 years ago

“Painless transaction hassle free..”

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Posted 2 years ago

“Periodo de envío algo largo, aun asi mucha variedad de piezas, una lástima pagar aduana a la entrada de mi país”

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Posted 2 years ago

“I've been very happy with all aspects of Heritage Parts Centres business. Especially as I'm on the other side of the world!”

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Posted 2 years ago

Thanks for the great review Chris!

Posted 2 years ago

Heritage Parts Centre is rated 4.5 based on 14,244 reviews