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Heritage Parts Centre Reviews

4.5 Rating 14,725 Reviews
88 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
31,475
 Metrics Info
4.5
Based on 14,725 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Richard Chamberlain
Verified Buyer
“Very fast delivery as the exhaust was in stock but can you please put the nuts and bolts I a separate box and not in a plastic bag and taped to the inside of the exhaust. The bag split and all the nuts and bolts went in to the exhaust silencer box ,taking quite a long time to get them all out .”
Helpful Report
Posted 2 years ago
Liam Neale
Verified Buyer
“Great service as usual from Heritage Parts. I've been buying from these guys for years and can honestly say I've never had any issue with delivery to Northern Ireland or the parts. Thank you, keep up the good work”
Helpful Report
Posted 2 years ago
Russell
Verified Buyer
“Received part packaged well. But once fitted it the original window winder didn't fit.”
Helpful Report
Posted 2 years ago
Keith Dale
Verified Buyer
“Part was excellent, delivery there was a small issue but all resolved in the end.”
Helpful Report
Posted 2 years ago
Sumio Ito
Verified Buyer
“I am very much satisfied with the service as The parts I recently ordered was packed appropriately and delivered to Tokyo very quickly. It’s unfortunate that I could not find some parts for my golf mark 1 those were available in the past.”
Helpful Report
Posted 2 years ago
Helen
Verified Buyer
“Very fast and efficient service. Nice product”
Helpful Report
Posted 2 years ago
Stephan Hesse
Verified Buyer
“In the end fairly ok, even if parcel tracking of international shipmemt could probably be improved :)”
Helpful Report
Posted 2 years ago
Melvyn Staples
Verified Buyer
“Good service! Thanks! 👍”
Helpful Report
Posted 2 years ago
David Gunther
Verified Buyer
“Good products for your air cooled classic car/van”
Helpful Report
Posted 2 years ago
Aaron
Verified Buyer
“Good communication and speedy delivery.”
Helpful Report
Posted 2 years ago
Kimmo Schultz
Verified Buyer
“It went well, although one part is missing from the first broadcast. Some will follow in about a week. thank you”
Helpful Report
Posted 2 years ago
Mike Blackwell
Verified Buyer
“This is an irreplaceable service, especially for owners of the earlier VW's. The range of items available - sourced from all over the world but especially from Germany - is awe-inspiring. Gone, sadly, are the days when you could pitch up at Heritage and ask for what you want, nowadays it's distant ordering, but the concept still services thousands - no, tens of thousands - of people. I've used Heritage many times and it's a constant. Any complaints? Make it clearer from your web-page that you don't sell over the counter!”
Helpful Report
Posted 2 years ago
Hi Mike thank you for your review, I have fed back your comments about the website to our team. I am glad you find our service and product range awe-inspiring!
Posted 2 years ago
James Burnite
Verified Buyer
“i orded front radiator hoses for my85 vanagon not realizing you were based in UK it only took a extra day or two to arrive . the hoses are top notch and fit great”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Expensive - but quality has a price. Received the door window belt seals in good condition and they fit perfectly. Shipping was very high for such lightweight items, at about $90. So I ended up buying a door seal to qualify for free shipping. Ended up costing the same.”
Helpful Report
Posted 2 years ago
John Lee
Verified Buyer
“Great service and delivery. Much better than competitors.”
Helpful Report
Posted 2 years ago
Robert Hajosi
Verified Buyer
“Easy to find what you want to buy. Easy to shop with card. A little bad feedback after you have shopped where the package is and received the tracking number for the package late. But all in all it was good. I received the package and everything was fine, no damage. Haven't had time to install yet. I seen the teaching video. So this must be good. :o)”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“good service they carry a good stock of parts”
Helpful Report
Posted 2 years ago
S Birch
Verified Buyer
“Very pleased”
Helpful Report
Posted 2 years ago
Willam
Verified Buyer
“Could have been bigger to cover next crosmember”
Helpful Report
Posted 2 years ago
Tasos Papaloizou
Verified Buyer
“Hello to all I order my parts and I am receiving them in separate boxes. I am waiting for more parts to come and I lost control. Any news about my order”
Helpful Report
Posted 2 years ago
Heritage Parts Centre is rated 4.5 based on 14,725 reviews
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