Heritage Parts Centre Reviews

4.5 Rating 14,241 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,241 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 9th March 2025

Mohd Junaizee Mohd Noor

Heritage Parts Centre 5 star review on 27th February 2025

Marcus Langer

1120

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Very helpful when I had issues with damage product send me anew replacement.”

Helpful Report

Posted 2 years ago

“Part for gear change arrived quickly, only wish a complete gear linkage repair kit was available.”

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Posted 2 years ago

“The Heritage Parts Centre is an excellent company, here we can find items that there are not in other stores and at good prices too. The delivery with DHL is fast and secure. Unfortunately, this time you send my purchase with Royal Mail which so far I understand they don´t have representation in Guatemala Central America, this caused one month delay on my purchase. Through help from undelivered items (Mrs. Geraldin ) I received my purchase today. Please keep your deliveries with DHL at least to this part of the world as I expect to further purchase at Heritage. Thanks Marco Alvarez”

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Posted 2 years ago

“Bought new vinyl for the head lining on my mk2 golf It’s the grey with speckles , looks black in car, little bit pricy for what it is but it’s good stuff and the right colour. ( you need 3metres for MK2 golf )”

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Posted 2 years ago

“Excellent parts and price from vw heritage but the postage to North of Scotland is a 😭”

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Posted 2 years ago

“I cannot fault the online service, except it is difficult to establish if my discount is being applied as there is no indication. The courier left the parcel in a very insecure place, despite there being a coal bunker and numerous places it could have been hidden from view.”

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Posted 2 years ago

“All parts received as ordered.”

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Posted 2 years ago

“ich bin sehr zufrieden!”

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Posted 2 years ago

“Goods received in time but impossible to speak to someone live, it used to be like that but now it has changed and everything is on line. Face to face advice even on the phone is important”

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Posted 2 years ago

“Very fast delivery as the exhaust was in stock but can you please put the nuts and bolts I a separate box and not in a plastic bag and taped to the inside of the exhaust. The bag split and all the nuts and bolts went in to the exhaust silencer box ,taking quite a long time to get them all out .”

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Posted 2 years ago

“Great service as usual from Heritage Parts. I've been buying from these guys for years and can honestly say I've never had any issue with delivery to Northern Ireland or the parts. Thank you, keep up the good work”

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Posted 2 years ago

“Received part packaged well. But once fitted it the original window winder didn't fit.”

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Posted 2 years ago

“Part was excellent, delivery there was a small issue but all resolved in the end.”

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Posted 2 years ago

“I am very much satisfied with the service as The parts I recently ordered was packed appropriately and delivered to Tokyo very quickly. It’s unfortunate that I could not find some parts for my golf mark 1 those were available in the past.”

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Posted 2 years ago

“Very fast and efficient service. Nice product”

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Posted 2 years ago

“In the end fairly ok, even if parcel tracking of international shipmemt could probably be improved :)”

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Posted 2 years ago

“Good service! Thanks! 👍”

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Posted 2 years ago

“Good products for your air cooled classic car/van”

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Posted 2 years ago

“Good communication and speedy delivery.”

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Posted 2 years ago

“It went well, although one part is missing from the first broadcast. Some will follow in about a week. thank you”

Helpful Report

Posted 2 years ago

Heritage Parts Centre is rated 4.5 based on 14,241 reviews