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Heritage Parts Centre Reviews

4.5 Rating 14,724 Reviews
88 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
31,473
 Metrics Info
4.5
Based on 14,724 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Peter Kitts
Verified Reviewer
“Would have like to speak to somebody about this but because you've gone Internet based it makes enquiries difficult”
Helpful Report
Posted 2 years ago
Peter Kitts
Verified Reviewer
“Would have like to speak to somebody about this but because you've gone Internet based it makes enquiries difficult”
Helpful Report
Posted 2 years ago
Clifford
Verified Buyer
“Very pleased with my lighting upgrade I was blind but now I see. The kit was easy enough to fit. I would have liked a bit more length on the wiring to the offside headlight. it restricted my options for positioning the new fuses. I had put off doing the upgrade for years thinking it was too complicated. I needn't have worried”
Helpful Report
Posted 2 years ago
John S M Fletcher
Verified Buyer
“Very helpful easy to use website”
Helpful Report
Posted 2 years ago
Rick Petersen
Verified Buyer
“The part I received was not the same dimensions as my original part . After I ordered I realized my order was overseas and shipping was $44.00 . I'm having a local machine shop make my part for a cheaper cost .”
Helpful Report
Posted 2 years ago
Malcolm BURGESS
Verified Buyer
“Good all round service with a good stock of parts”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent work ….very prompt & quick service & delivery”
Helpful Report
Posted 2 years ago
Jon Atkinson
Verified Buyer
“Parts are always good. Delivery service needs improvement”
Helpful Report
Posted 2 years ago
Ian Reynolds
Verified Buyer
“I have used Heritage many times and used to find chatting on the phone to a member of staff very very helpful as their knowledge is fantastic Please bring this back again and will save time by people buying wrong goods”
Helpful Report
Posted 2 years ago
Daniel Martic
Verified Buyer
“Kunden support ist angenehm und qualität von den teilen passt auch ausser die hutablage die ist schlecht”
Helpful Report
Posted 2 years ago
Ettore Ferro
Verified Buyer
“Cool story bro!”
Helpful Report
Posted 2 years ago
Hylton Sillett
Verified Buyer
“An excellent selection of parts and quick delivery although not always the best prices.”
Helpful Report
Posted 2 years ago
Raymond Browne
Verified Buyer
“As advertised fits perfect looks good Would recommend 👌”
Helpful Report
Posted 2 years ago
Arsi Gus Lah
Verified Buyer
“I'm glad Heritage Parts Centre still cares about Aircooled VW”
Helpful Report
Posted 2 years ago
Gabriel Abela
Verified Buyer
“Not a first-time buyer from you. Thanks for your vast catalogue of hard-to-find parts. Sometimes, packaging can be excessive, and postage too expensive [small parts in a way oversized box, when a padded envelope could have easily done the job]. There is a noticeable lacuna in parts pertaining to wiper mechanisms [wipers, linkages, shafts, spindles, retaining nuts] for Golf/Jetta MkII *RHD MODELS*. Can something be done to address this, I wonder? Just been through 6 months without functioning wipers because I had to track down second-hand parts. It was infuriating considering how easy it is to find all the comparable parts for LHD. Would appreciate your acknowledgement.”
Helpful Report
Posted 2 years ago
D M CREASEY
Verified Buyer
“good service. shame they have stopped phone services.”
Helpful Report
Posted 2 years ago
David Aldred
Verified Buyer
“Great service would definitely recommend”
Helpful Report
Posted 2 years ago
Samuel Murray
Verified Buyer
“Postage to Australia was better than expected just over a week.”
Helpful Report
Posted 2 years ago
Tony Ifould
Verified Buyer
“Bought Porsche 944 rear brakes fittings kit, which came up on back notice suddenly , it was a bit more expensive than ANOther, but available! I will still look around for best prices but, will always give Heritage a try. I chose to collect rather than deliver ,and the process was straightforward and efficient.”
Helpful Report
Posted 2 years ago
Antenaina Rarihaja-Razanadrakoto
Verified Buyer
“I was skeptical 'cause of the bad reviews I read about the company on facebook and other review websites lately, even though the company has built a reputation throughout the years. So I decided to give it a shot. I ordered door hinges for my mk2 Golf with an OEM coolant reservoir bracket. I'm from Madagascar and the parts came in just 7 days in really good condition.”
Helpful Report
Posted 2 years ago
Heritage Parts Centre is rated 4.5 based on 14,724 reviews
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