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Heritage Parts Centre Reviews

4.5 Rating 14,725 Reviews
88 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
31,476
 Metrics Info
4.5
Based on 14,725 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

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Christine Stelling
Verified Buyer
“Parts were good”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Helpful support”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I like it very well.”
Helpful Report
Posted 2 years ago
Colin Deller
Verified Buyer
“All good only window winder broke but as expected as very cheap plastic fabrication”
Helpful Report
Posted 2 years ago
FERNANDO
Verified Buyer
“Finally, after an error in the order, the right part was sending”
Helpful Report
Posted 2 years ago
Robin Springett
Verified Buyer
“Yes, worked fine and the items all arrived safely. One minor issue, I was unable to get my discount as a club member, as the code supplied didn't work.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Satisfaction”
Helpful Report
Posted 2 years ago
Ian Dawes
Verified Buyer
“all fine thank you.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Heritage has parts that are hard to find in North America and at decent prices. Shipping is becoming expensive to Canada.”
Helpful Report
Posted 2 years ago
Ian Morrison
Verified Buyer
“I purchased a forst starter motor for my VW t2 and also a Bush separately as the warranty stated I needed it. But the starter came with a Bush supplied , it might be worth stating this on your site so people don't buy a Bush that's not needed , other than that the service was excellent and good fast delivery Regards Ian”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Item shipped quickly. Received in timely manner with no issues”
Helpful Report
Posted 2 years ago
SHAUN SMITH
Verified Buyer
“Very helpful when I had issues with damage product send me anew replacement.”
Helpful Report
Posted 2 years ago
Derek North
Verified Buyer
“Part for gear change arrived quickly, only wish a complete gear linkage repair kit was available.”
Helpful Report
Posted 2 years ago
Marco Alvarez
Verified Buyer
“The Heritage Parts Centre is an excellent company, here we can find items that there are not in other stores and at good prices too. The delivery with DHL is fast and secure. Unfortunately, this time you send my purchase with Royal Mail which so far I understand they don´t have representation in Guatemala Central America, this caused one month delay on my purchase. Through help from undelivered items (Mrs. Geraldin ) I received my purchase today. Please keep your deliveries with DHL at least to this part of the world as I expect to further purchase at Heritage. Thanks Marco Alvarez”
Helpful Report
Posted 2 years ago
James
Verified Buyer
“Bought new vinyl for the head lining on my mk2 golf It’s the grey with speckles , looks black in car, little bit pricy for what it is but it’s good stuff and the right colour. ( you need 3metres for MK2 golf )”
Helpful Report
Posted 2 years ago
Robert Macgregor
Verified Buyer
“Excellent parts and price from vw heritage but the postage to North of Scotland is a 😭”
Helpful Report
Posted 2 years ago
Robin Davies
Verified Buyer
“I cannot fault the online service, except it is difficult to establish if my discount is being applied as there is no indication. The courier left the parcel in a very insecure place, despite there being a coal bunker and numerous places it could have been hidden from view.”
Helpful Report
Posted 2 years ago
Steven Stride
Verified Buyer
“All parts received as ordered.”
Helpful Report
Posted 2 years ago
Jan
Verified Buyer
“ich bin sehr zufrieden!”
Helpful Report
Posted 2 years ago
Sue Griffin
Verified Buyer
“Goods received in time but impossible to speak to someone live, it used to be like that but now it has changed and everything is on line. Face to face advice even on the phone is important”
Helpful Report
Posted 2 years ago
Heritage Parts Centre is rated 4.5 based on 14,725 reviews
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