Heritage Parts Centre Reviews

4.5 Rating 14,252 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,252 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 9th March 2025

Mohd Junaizee Mohd Noor

Heritage Parts Centre 5 star review on 27th February 2025

Marcus Langer

1120

Anonymous

Anonymous // 01/01/2019

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“Parts arrived on time and were as described. The only issue was the invoice showed my old address even though I had entered my new address in the billing details”

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Posted 5 years ago

“Quality stock at reasonable price. Only let down by the minimum shipping order price of £50 to get free delivery. Disappointing if only require one part.”

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Posted 5 years ago

“Buena calidad y entrega a tiempo.”

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Posted 5 years ago

“Good knowledgable staff, good service, but parts most times out of stock and prolonged delays. Once ordered zero feedback on order delivery date until courier company contacts you”

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Posted 5 years ago

“Wie es sich gehört”

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Posted 5 years ago

“Very helpful when I had problems with leaking brake light switch”

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Posted 5 years ago

“Generally quality service and quality parts. Some items a little frustrating when preccut to a set length when longer is required. A decent later beetle bonnet of good quality really is needed these days but hard to get anywhere. I’ve been buying from VWHeritage since the early 1990s so I am very content with the service. An added reward scheme wouldn’t come a miss? Thanks for the service and support you give to us eager VW fans 😎”

Heritage Parts Centre 4 star review on 9th April 2019

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Posted 5 years ago

“Nice stuff and fast shipping.”

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Posted 5 years ago

“My shoppings were packed good in small shipping package not wasting too much packaging material and room in de delivery van! Eco :)”

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Posted 5 years ago

“6 days to country Australia and that good service”

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Posted 5 years ago

“It was a bit difficult to find the part I was looking for in the first case, but once I found the item, it arrived quickly.”

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Posted 5 years ago

“Quick delivery, well packed.”

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Posted 5 years ago

“Good very friendly”

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Posted 5 years ago

“Very efficient and great parts arrived, I'll be ordering more soon”

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Posted 5 years ago

“AAAAAAAAAA”

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Posted 5 years ago

“It would be nice if an email was send out upon item being shipped being that it being mailed over sea. Other wise happy. Bob in Kentucky, USA”

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Posted 5 years ago

“Nice product, arrived fast. Was not the same length as the original one I removed and did not have the same fitting but i'm unsure it it was meant to to be honest. Either way, all fitted and feels so much better under acceleration”

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Posted 5 years ago

“One of the parts ordered was supplied incoŕrectly. Have sent a folllow up mail and await a response”

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Posted 5 years ago

“Thanks all. Easy site to find/order items. Great customer service. Item arrived on time.”

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Posted 5 years ago

“I've asked for email notification when a part is in stock again, none has been sent luckily I saw that the Smiths gauges that I wanted were back in stock. I've also asked about shipping on bumpers, no reply”

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Posted 5 years ago

Heritage Parts Centre is rated 4.5 based on 14,252 reviews