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Heritage Parts Centre Reviews

4.5 Rating 14,252 Reviews
88 %
of reviewers recommend Heritage Parts Centre
4.5
Based on 14,252 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Parts arrived on time and were as described. The only issue was the invoice showed my old address even though I had entered my new address in the billing details
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Posted 5 years ago
Quality stock at reasonable price. Only let down by the minimum shipping order price of £50 to get free delivery. Disappointing if only require one part.
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Posted 5 years ago
Buena calidad y entrega a tiempo.
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Posted 5 years ago
Good knowledgable staff, good service, but parts most times out of stock and prolonged delays. Once ordered zero feedback on order delivery date until courier company contacts you
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Posted 5 years ago
Wie es sich gehört
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Posted 5 years ago
Very helpful when I had problems with leaking brake light switch
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Posted 5 years ago
Generally quality service and quality parts. Some items a little frustrating when preccut to a set length when longer is required. A decent later beetle bonnet of good quality really is needed these days but hard to get anywhere. I’ve been buying from VWHeritage since the early 1990s so I am very content with the service. An added reward scheme wouldn’t come a miss? Thanks for the service and support you give to us eager VW fans 😎
Heritage Parts Centre 4 star review on 9th April 2019
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Posted 5 years ago
Nice stuff and fast shipping.
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Posted 5 years ago
My shoppings were packed good in small shipping package not wasting too much packaging material and room in de delivery van! Eco :)
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Posted 5 years ago
6 days to country Australia and that good service
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Posted 5 years ago
It was a bit difficult to find the part I was looking for in the first case, but once I found the item, it arrived quickly.
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Posted 5 years ago
Quick delivery, well packed.
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Posted 5 years ago
Good very friendly
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Posted 5 years ago
Very efficient and great parts arrived, I'll be ordering more soon
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Posted 5 years ago
AAAAAAAAAA
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Posted 5 years ago
It would be nice if an email was send out upon item being shipped being that it being mailed over sea. Other wise happy. Bob in Kentucky, USA
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Posted 5 years ago
Nice product, arrived fast. Was not the same length as the original one I removed and did not have the same fitting but i'm unsure it it was meant to to be honest. Either way, all fitted and feels so much better under acceleration
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Posted 5 years ago
One of the parts ordered was supplied incoŕrectly. Have sent a folllow up mail and await a response
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Posted 5 years ago
Thanks all. Easy site to find/order items. Great customer service. Item arrived on time.
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Posted 5 years ago
I've asked for email notification when a part is in stock again, none has been sent luckily I saw that the Smiths gauges that I wanted were back in stock. I've also asked about shipping on bumpers, no reply
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Posted 5 years ago
Heritage Parts Centre is rated 4.5 based on 14,252 reviews