Heritage Parts Centre Reviews

4.5 Rating 14,924 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 27th May 2025

1162

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Schneller und günstiger Versand nach Deutschland , Ersatzteil Preise sind auch OK ! Ist zum empfehlen!”

Helpful Report

Posted 6 years ago

“Overall very good prices are a bit more expensive on average but good service, the only other area that could be improved is stock levels”

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Posted 6 years ago

“Easy to use website...good availability of stock...quick delivery times”

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Posted 6 years ago

“Very pleased with the service.”

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Posted 6 years ago

“Everything to do with old dubs is hard work, especially supplying parts, keep up the good work and I'll be hassling you soon😊”

Heritage Parts Centre 4 star review on 22nd April 2019

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Posted 6 years ago

“Good prices and had what I was looking for quick delivery and easy to use website .”

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Posted 6 years ago

“Parts arrived on time and were as described. The only issue was the invoice showed my old address even though I had entered my new address in the billing details”

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Posted 6 years ago

“Quality stock at reasonable price. Only let down by the minimum shipping order price of £50 to get free delivery. Disappointing if only require one part.”

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Posted 6 years ago

“Buena calidad y entrega a tiempo.”

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Posted 6 years ago

“Good knowledgable staff, good service, but parts most times out of stock and prolonged delays. Once ordered zero feedback on order delivery date until courier company contacts you”

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Posted 6 years ago

“Wie es sich gehört”

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Posted 6 years ago

“Very helpful when I had problems with leaking brake light switch”

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Posted 6 years ago

“Generally quality service and quality parts. Some items a little frustrating when preccut to a set length when longer is required. A decent later beetle bonnet of good quality really is needed these days but hard to get anywhere. I’ve been buying from VWHeritage since the early 1990s so I am very content with the service. An added reward scheme wouldn’t come a miss? Thanks for the service and support you give to us eager VW fans 😎”

Heritage Parts Centre 4 star review on 9th April 2019

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Posted 6 years ago

“Nice stuff and fast shipping.”

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Posted 6 years ago

“My shoppings were packed good in small shipping package not wasting too much packaging material and room in de delivery van! Eco :)”

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Posted 6 years ago

“6 days to country Australia and that good service”

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Posted 6 years ago

“It was a bit difficult to find the part I was looking for in the first case, but once I found the item, it arrived quickly.”

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Posted 6 years ago

“Quick delivery, well packed.”

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Posted 6 years ago

“Good very friendly”

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Posted 6 years ago

“Very efficient and great parts arrived, I'll be ordering more soon”

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Posted 6 years ago

Heritage Parts Centre is rated 4.5 based on 14,924 reviews