Heritage Parts Centre Reviews

4.5 Rating 14,924 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 27th May 2025

1162

Anonymous

Anonymous // 01/01/2019

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Helpful Report

Posted 6 years ago

“It would be nice if an email was send out upon item being shipped being that it being mailed over sea. Other wise happy. Bob in Kentucky, USA”

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Posted 6 years ago

“Nice product, arrived fast. Was not the same length as the original one I removed and did not have the same fitting but i'm unsure it it was meant to to be honest. Either way, all fitted and feels so much better under acceleration”

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Posted 6 years ago

“One of the parts ordered was supplied incoŕrectly. Have sent a folllow up mail and await a response”

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Posted 6 years ago

“Thanks all. Easy site to find/order items. Great customer service. Item arrived on time.”

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Posted 6 years ago

“I've asked for email notification when a part is in stock again, none has been sent luckily I saw that the Smiths gauges that I wanted were back in stock. I've also asked about shipping on bumpers, no reply”

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Posted 6 years ago

“Good service and questions answered in an informative manner”

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Posted 6 years ago

“Great Company. Very curteous and helpful when contacted by phone. Efficiency in their deliveries.”

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Posted 6 years ago

“Late departure of spare parts. The rest very good.”

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Posted 6 years ago

“Excelent service! Prompt response and shipping. However not all parts work as they should. The fabric was not exactly the same as the original and the pins of the plastic covers which go on the side of the seat, didnt fit”

Heritage Parts Centre 4 star review on 13th March 2019

Helpful Report

Posted 6 years ago

“Ordered a couple of badges. One was out of stock but VWH called to ask whether I wanted to wait for it to be in stock and proceed with the order or get the one in stock delivered and the other when new stock arrived. I opted for the latter but it wasn't to much of a wait...around five days I think. Happy with the service,postage was with Royal mail,so it arrived within two days of being sent. Overall,great Customer service,knowledgeable and friendly staff”

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Posted 6 years ago

“Shipping took a little longer than what I expected, but the item it self looks to be good quality.”

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Posted 6 years ago

“Great selection of hard to find parts and simple ordering process.”

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Posted 6 years ago

“fuel looks good and seems to work fine. Just a pity you can't get an original for a 75 type 2”

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Posted 6 years ago

“good quality and price”

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Posted 6 years ago

“Huge inventory of products and good quality.”

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Posted 6 years ago

“Product arrived on time as described.”

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Posted 6 years ago

“it only takes 4 days to receive my parts in Canada, but the shipping is cost is steep. A "regular service" would be great.”

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Posted 6 years ago

“Hassle free Good parts Good price.”

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Posted 6 years ago

“It’s good quality stuff. Not to badly priced”

Helpful Report

Posted 6 years ago

Heritage Parts Centre is rated 4.5 based on 14,924 reviews