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Heritage Parts Centre Reviews

4.5 Rating 14,252 Reviews
88 %
of reviewers recommend Heritage Parts Centre
4.5
Based on 14,252 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Good service and questions answered in an informative manner
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Posted 5 years ago
Great Company. Very curteous and helpful when contacted by phone. Efficiency in their deliveries.
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Posted 5 years ago
Late departure of spare parts. The rest very good.
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Posted 5 years ago
Excelent service! Prompt response and shipping. However not all parts work as they should. The fabric was not exactly the same as the original and the pins of the plastic covers which go on the side of the seat, didnt fit
Heritage Parts Centre 4 star review on 13th March 2019
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Posted 6 years ago
Ordered a couple of badges. One was out of stock but VWH called to ask whether I wanted to wait for it to be in stock and proceed with the order or get the one in stock delivered and the other when new stock arrived. I opted for the latter but it wasn't to much of a wait...around five days I think. Happy with the service,postage was with Royal mail,so it arrived within two days of being sent. Overall,great Customer service,knowledgeable and friendly staff
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Posted 6 years ago
Shipping took a little longer than what I expected, but the item it self looks to be good quality.
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Posted 6 years ago
Great selection of hard to find parts and simple ordering process.
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Posted 6 years ago
fuel looks good and seems to work fine. Just a pity you can't get an original for a 75 type 2
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Posted 6 years ago
good quality and price
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Posted 6 years ago
Huge inventory of products and good quality.
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Posted 6 years ago
Product arrived on time as described.
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Posted 6 years ago
it only takes 4 days to receive my parts in Canada, but the shipping is cost is steep. A "regular service" would be great.
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Posted 6 years ago
Hassle free Good parts Good price.
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Posted 6 years ago
It’s good quality stuff. Not to badly priced
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Posted 6 years ago
Always rely on VWH to have a great range of parts, usually with a choice of quality levels. No complaints this time!
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Posted 6 years ago
Perfect.
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Posted 6 years ago
Fast delivery, from order to receive 5 Day (to FINLAND) Transporter T4 25.4mm brake pressure booster assembled in mk1 cabrio, fits like a glove (g60 brake conversio, better feeling to pedal)
Heritage Parts Centre 4 star review on 24th February 2019 Heritage Parts Centre 4 star review on 24th February 2019 Heritage Parts Centre 4 star review on 24th February 2019
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Posted 6 years ago
I use Heritage quite a lot since starting my business and have ordered several thousand pounds worth of parts from them. I have had a couple if issues but they have been resolved to my satisfaction. I continue to purchase parts from them the only thing I will say is quite a few of the parts I require are out of stock, the description often says 8 to 10 week wait but I actually need to know when they will actually be in stock. I would have done several thousand pounds more business with them if stocks and or delivery of nil stocks would have been sorted quicker. Overall happy with using them.
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Posted 6 years ago
Very good quality robust window winder handles. Unfortunately they didn't come with new screws, as the original screws are not long enough to fit the new handles on.
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Posted 6 years ago
Enquired through customer services on a part and was told it wasn't' available only to then find it in the shop. After receiving the part I discovered that fixings weren't included which meant I had to buy those and pay for another delivery. A note in the description of the product saying fixings were not induced and a link to them would have been useful.
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Posted 6 years ago
Heritage Parts Centre is rated 4.5 based on 14,252 reviews