Heritage Parts Centre Reviews

4.5 Rating 14,252 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,252 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 9th March 2025

Mohd Junaizee Mohd Noor

Heritage Parts Centre 5 star review on 27th February 2025

Marcus Langer

1120

Anonymous

Anonymous // 01/01/2019

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“Good service and questions answered in an informative manner”

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Posted 5 years ago

“Great Company. Very curteous and helpful when contacted by phone. Efficiency in their deliveries.”

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Posted 5 years ago

“Late departure of spare parts. The rest very good.”

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Posted 5 years ago

“Excelent service! Prompt response and shipping. However not all parts work as they should. The fabric was not exactly the same as the original and the pins of the plastic covers which go on the side of the seat, didnt fit”

Heritage Parts Centre 4 star review on 13th March 2019

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Posted 6 years ago

“Ordered a couple of badges. One was out of stock but VWH called to ask whether I wanted to wait for it to be in stock and proceed with the order or get the one in stock delivered and the other when new stock arrived. I opted for the latter but it wasn't to much of a wait...around five days I think. Happy with the service,postage was with Royal mail,so it arrived within two days of being sent. Overall,great Customer service,knowledgeable and friendly staff”

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Posted 6 years ago

“Shipping took a little longer than what I expected, but the item it self looks to be good quality.”

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Posted 6 years ago

“Great selection of hard to find parts and simple ordering process.”

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Posted 6 years ago

“fuel looks good and seems to work fine. Just a pity you can't get an original for a 75 type 2”

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Posted 6 years ago

“good quality and price”

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Posted 6 years ago

“Huge inventory of products and good quality.”

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Posted 6 years ago

“Product arrived on time as described.”

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Posted 6 years ago

“it only takes 4 days to receive my parts in Canada, but the shipping is cost is steep. A "regular service" would be great.”

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Posted 6 years ago

“Hassle free Good parts Good price.”

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Posted 6 years ago

“It’s good quality stuff. Not to badly priced”

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Posted 6 years ago

“Always rely on VWH to have a great range of parts, usually with a choice of quality levels. No complaints this time!”

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Posted 6 years ago

“Perfect.”

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Posted 6 years ago

“Fast delivery, from order to receive 5 Day (to FINLAND) Transporter T4 25.4mm brake pressure booster assembled in mk1 cabrio, fits like a glove (g60 brake conversio, better feeling to pedal)”

Heritage Parts Centre 4 star review on 24th February 2019

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Posted 6 years ago

“I use Heritage quite a lot since starting my business and have ordered several thousand pounds worth of parts from them. I have had a couple if issues but they have been resolved to my satisfaction. I continue to purchase parts from them the only thing I will say is quite a few of the parts I require are out of stock, the description often says 8 to 10 week wait but I actually need to know when they will actually be in stock. I would have done several thousand pounds more business with them if stocks and or delivery of nil stocks would have been sorted quicker. Overall happy with using them.”

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Posted 6 years ago

“Very good quality robust window winder handles. Unfortunately they didn't come with new screws, as the original screws are not long enough to fit the new handles on.”

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Posted 6 years ago

“Enquired through customer services on a part and was told it wasn't' available only to then find it in the shop. After receiving the part I discovered that fixings weren't included which meant I had to buy those and pay for another delivery. A note in the description of the product saying fixings were not induced and a link to them would have been useful.”

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Posted 6 years ago

Heritage Parts Centre is rated 4.5 based on 14,252 reviews