Heritage Parts Centre Reviews

4.5 Rating 14,249 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,249 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 9th March 2025

Mohd Junaizee Mohd Noor

Heritage Parts Centre 5 star review on 27th February 2025

Marcus Langer

1120

Anonymous

Anonymous // 01/01/2019

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“A wide offer on VW Golf”

Helpful Report

Posted 4 years ago

“Shipment arrived on time.”

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Posted 4 years ago

“I have used Heritage for a number of years for parts for my karmannghia and they have always been very helpful.”

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Posted 4 years ago

“Nice site pretty easy to find parts”

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Posted 4 years ago

“I received my parts in good condition. However there was a lack of tracking information which left me a little anxious. At the end of the day however I'm pleased that I receivef my parts in around two weeks.”

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Posted 4 years ago

“Everything arrived on time”

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Posted 4 years ago

“Always get great advice and help from Heritage and they certainly have a massive range. My disappointment, however, is with the poor fit of Klokenheim panels. I chose to fit one make of repair panel in the hope for some consistency so that adjacent panels might fit well together. But they don't. If you're going to the expense of making a press tool why make a poor one?”

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Posted 4 years ago

“A nice place to find classic VW parts with a good website and good links to the all important Volksworld Magazine...but they need to stock a larger range of products for the older Beetles.”

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Posted 4 years ago

“Great service and range of parts for the older cars. However I am still waiitng on a couple of items,any news?”

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Posted 4 years ago

“I am always quite content with the quality of the products and the delivery. Only this time, due to Brexit, the delivery was incomplete. Two essential parts have a delay of 3-4 weeks and didn’t still arrive. This is not a problem caused by Heritage, but by their politicians, but in the end it has an influence on the right in time delivery, which will make it difficult to order products, if they are urgently needed. In such cases I would ask for an order confirmation from Heritage with a confirmed delivery date. But again, products are always of high quality and the service is excellent.”

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Posted 4 years ago

“I like the availability of parts but quality of some parts is very poor for example the front indicators I have ordered. Also it says the price is with Vat but when go to checkout there is extra 20% for vat. This is why I shop mainly from other websites and I'm buying whatever I can't find there from Heritage.”

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Posted 4 years ago

Thanks for taking the time to review. VAT is applicable on all orders unless being sent aboard to those destinations where VAT isn't charged. At the checkout, a true total is shown prior to payment.

Posted 4 years ago

“Goods arrived very quickly”

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Posted 4 years ago

“No puede valorar no he recibido mi pedido todavia”

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Posted 4 years ago

“I received the part I ordered quickly and it was wrapped carefully but it does not fit my vehicle even though it said it did. I'm pretty disappointed.”

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Posted 4 years ago

“Parts that were in stock arrived quickly.”

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Posted 4 years ago

“Great service. Very good to deal with can't help you enough. Sadly I keep ordering wrong items Ile soon have as much stock as them. Lol. Seriously they offer returns but I chose not to. Theyle Come in.”

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Posted 4 years ago

“A good company kept me well informed, part delivered in good time.”

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Posted 4 years ago

“Products purchased were perfect, sadly as packed into a soft envelope the box of one item was rather squashed. Thankfully the lights were not damaged and my Pa was thrilled with them.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Parts good postage too expensive”

Helpful Report

Posted 4 years ago

Heritage Parts Centre is rated 4.5 based on 14,249 reviews