Heritage Parts Centre Reviews

4.5 Rating 15,777 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 15,777 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 11th September 2025

1210

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“While the part was the correct part and shipping time was reasonable the response to my request for shipping time frame information was not the best”

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Posted 3 years ago

“Very helpful with information about parts delay keeping me updated when contacted 👍😎”

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Posted 3 years ago

“Quick service. Unfortunately do not have all parts for Type3's”

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Posted 3 years ago

“Needed a few different shims that were no tin stock”

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Posted 3 years ago

“Muy buen servicio y piezas de calidad.”

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Posted 3 years ago

“First order came quickly via Royal Mail/USPS - 5 star Second order shipped "US - Standard Delivery" a week and a half ago and I've no way to track it - 3 stars. Good service but tracking is important for piece of mind.”

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Posted 3 years ago

“Still didn’t received parts”

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Posted 3 years ago

“Servizio clienti, ottimo. A qualsiasi dubbio mi hanno sempre risposto.”

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Posted 3 years ago

“Good on line service but would be nice to have a counter service as well.”

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Posted 3 years ago

“Very good to deal with, very helpful”

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Posted 3 years ago

“parts recieved in good order and on time.”

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Posted 3 years ago

“Top quality”

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Posted 3 years ago

“Windscreen was perfect , Disappointed with wing mirrors arm's , case of you get what you pay for. The seal between mirror & arm the hole is far to big makes a very loose fit. So shall make one .”

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Posted 3 years ago

“Heritage hve a good range of the products required for a T2 camper. Their postage prices are high - if you want something small it is best to wait until you need a few things. Delivery is quick, packaging good. My only wish is that purchasers would leave more reviews, particularly when there is a choice of brands to purchase.”

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Posted 3 years ago

“The only down side to buying from you is the freight cost. Great parts and arrive in great shape.”

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Posted 3 years ago

“Still waiting for a refund”

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Posted 3 years ago

“Great Price”

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Posted 3 years ago

“good place, and good service”

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Posted 3 years ago

“One of my favorites places to by VW parts. Quality products, fast shipping and good prices in most of the items.”

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Posted 3 years ago

“Great place for hard to find VW parts. Fast shipping.”

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Posted 3 years ago

Heritage Parts Centre is rated 4.5 based on 15,777 reviews