Heritage Parts Centre Reviews

4.5 Rating 14,252 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,252 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 9th March 2025

Mohd Junaizee Mohd Noor

Heritage Parts Centre 5 star review on 27th February 2025

Marcus Langer

1120

Anonymous

Anonymous // 01/01/2019

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“Allways have good service but delivery prices are a bit on the high side”

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Posted 3 years ago

“Good service, but delivery cost to the island high compared to rival.”

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Posted 3 years ago

“Still waiting on my order to be completed. Waiting on a Bumper Moulding Kit for front and Rear on my T2. An update would be good.”

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Posted 3 years ago

“Parts were good quality but found postage was a bit much for what I ordered.”

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Posted 3 years ago

“The part I required arrived safely and promptly and was correct.”

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Posted 3 years ago

“For several purchases, service has been quick and responsive. But last purchase had minor setback as one of the items purchased and paid for was missing in the box.”

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Posted 3 years ago

“Good move having a base in Germany.”

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Posted 3 years ago

“Efficient and on time”

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Posted 3 years ago

“Good quality original parts and it is very good that normal people can buy original parts without a hastle. There were only one minus thing that comes to mind is lack of package trakking.”

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Posted 3 years ago

“Fast efficient service and have always received good quality parts however am a little disappointed that I've had no feedback on the windscreen repair panel kit I ordered a month ago”

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Posted 3 years ago

“very happy with the parts”

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Posted 3 years ago

“La pieza perfecta pero el plazo de entrega muy largo”

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Posted 3 years ago

“Parts as ordered. Delivery a littlebit slower than expected, can be also Finnish postal servises to blame... I'm pleased.”

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Posted 3 years ago

“The service is one of the best. I hope more reasonable and various way of delivering will be offered(Fedex or DHL are in fact fast, but a bit expensive.)”

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Posted 3 years ago

“excellent products”

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Posted 3 years ago

“Top Ware leider etwas lange Lieferzeit”

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Posted 3 years ago

“Parts were as described and received quite fast.”

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Posted 3 years ago

“Pretty much all in order as always. Packing of tachometer was rubbish though. Hope it will work correctly.”

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Posted 3 years ago

“I can find parts at Heritage that I can’t find at other parts centers.”

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Posted 3 years ago

“I was really shocked first: In the Internet, there was written that one part is in stock. As I have got the confirmation of order there was written, the part is estimated in 6 weeks!! But then, it came quickly within a week. Do not write in your online shop that parts are in stock and then confirm "estimated in 6 weeks"!! That is very annoying!”

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Posted 3 years ago

Heritage Parts Centre is rated 4.5 based on 14,252 reviews