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Heritage Parts Centre Reviews

4.5 Rating 14,248 Reviews
88 %
of reviewers recommend Heritage Parts Centre
4.5
Based on 14,248 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Todo muy bien hablan español
Helpful Report
Posted 3 years ago
had the parts i needed in stock with a nice late 4pm order cut off time, next day delivery arrived as expected. A next-day AM option would be nice.
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Posted 3 years ago
I accidentally ordered the wrong water pump gasket for a 1.8 Mk 2_VW golf Driver . I forgot to check with heritage by phone before I ordered the part . A Different water pump is fitted to engine sizes 1.3 and 1.5 from 1.6 and 1.8 engines. My mistake .
Helpful Report
Posted 3 years ago
Good assortment of parts for diffrent VW cars. i personaly had some issues with shipping but it was corrected swiftly when i contacted them.
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Posted 3 years ago
Fast shipping. part was as described, easy install
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Posted 3 years ago
Products are great, support from the UK is always prompt. Bit disappointed with the effort from the Australian franchisee this time around, as tried to make contact re a duty query, and never got a response. Thankfully the UK team was onto it.
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Posted 3 years ago
ersatzteile top
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Posted 3 years ago
good quality, good price, I got exactely what I wanted. The shipping time could be improved
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Posted 3 years ago
The chromepart are plasic no metal There is no ground connection. But nice optic
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Posted 3 years ago
Wheels look great and fit perfectly. Delivery was quicker than expected. Only negative I can think of is I wish they included chrome lug bolts to go with the wheels
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Posted 3 years ago
Very good service and hopefully excellent at problem resolution!
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Posted 3 years ago
Productos recibidos
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Posted 3 years ago
Correct part arrived on time at a good price
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Posted 3 years ago
1st class service recomend to anyone
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Posted 3 years ago
I don't order from these guys as much as I probably would if I was living in the UK. As it is they are still great for those times when you can't find something anywhere else. Really appreciate that this resource exists and shipping isn't to bad either, even though I'm in America. Good job.
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Posted 3 years ago
Parts are good remanufactured
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Posted 3 years ago
I ordered a part and it turned up. But post it expensive
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Posted 3 years ago
Always helpful.Sent missing item and replaced faulty item in 24 hrs, but that was a one off.
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Posted 3 years ago
Good website, easy to order and part was delivered in a few days. Only downside was the quality of the body panel could have been better as sharp edges hadn’t been dressed. Nothing I can’t sort though.
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Posted 3 years ago
Allways have good service but delivery prices are a bit on the high side
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Posted 3 years ago
Heritage Parts Centre is rated 4.5 based on 14,248 reviews