Heritage Parts Centre Reviews

4.5 Rating 14,248 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,248 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 9th March 2025

Mohd Junaizee Mohd Noor

Heritage Parts Centre 5 star review on 27th February 2025

Marcus Langer

1120

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Todo muy bien hablan español”

Helpful Report

Posted 3 years ago

“had the parts i needed in stock with a nice late 4pm order cut off time, next day delivery arrived as expected. A next-day AM option would be nice.”

Helpful Report

Posted 3 years ago

“I accidentally ordered the wrong water pump gasket for a 1.8 Mk 2_VW golf Driver . I forgot to check with heritage by phone before I ordered the part . A Different water pump is fitted to engine sizes 1.3 and 1.5 from 1.6 and 1.8 engines. My mistake .”

Helpful Report

Posted 3 years ago

“Good assortment of parts for diffrent VW cars. i personaly had some issues with shipping but it was corrected swiftly when i contacted them.”

Helpful Report

Posted 3 years ago

“Fast shipping. part was as described, easy install”

Helpful Report

Posted 3 years ago

“Products are great, support from the UK is always prompt. Bit disappointed with the effort from the Australian franchisee this time around, as tried to make contact re a duty query, and never got a response. Thankfully the UK team was onto it.”

Helpful Report

Posted 3 years ago

“ersatzteile top”

Helpful Report

Posted 3 years ago

“good quality, good price, I got exactely what I wanted. The shipping time could be improved”

Helpful Report

Posted 3 years ago

“The chromepart are plasic no metal There is no ground connection. But nice optic”

Helpful Report

Posted 3 years ago

“Wheels look great and fit perfectly. Delivery was quicker than expected. Only negative I can think of is I wish they included chrome lug bolts to go with the wheels”

Helpful Report

Posted 3 years ago

“Very good service and hopefully excellent at problem resolution!”

Helpful Report

Posted 3 years ago

“Productos recibidos”

Helpful Report

Posted 3 years ago

“Correct part arrived on time at a good price”

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Posted 3 years ago

“1st class service recomend to anyone”

Helpful Report

Posted 3 years ago

“I don't order from these guys as much as I probably would if I was living in the UK. As it is they are still great for those times when you can't find something anywhere else. Really appreciate that this resource exists and shipping isn't to bad either, even though I'm in America. Good job.”

Helpful Report

Posted 3 years ago

“Parts are good remanufactured”

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Posted 3 years ago

“I ordered a part and it turned up. But post it expensive”

Helpful Report

Posted 3 years ago

“Always helpful.Sent missing item and replaced faulty item in 24 hrs, but that was a one off.”

Helpful Report

Posted 3 years ago

“Good website, easy to order and part was delivered in a few days. Only downside was the quality of the body panel could have been better as sharp edges hadn’t been dressed. Nothing I can’t sort though.”

Helpful Report

Posted 3 years ago

“Allways have good service but delivery prices are a bit on the high side”

Helpful Report

Posted 3 years ago

Heritage Parts Centre is rated 4.5 based on 14,248 reviews