Heritage Parts Centre Reviews

4.5 Rating 14,252 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,252 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 9th March 2025

Mohd Junaizee Mohd Noor

Heritage Parts Centre 5 star review on 27th February 2025

Marcus Langer

1120

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“The parts arrived quicker than i expected. Great service”

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Posted 3 years ago

“have not received the parts yet, the shipping companies need a good kick up the”

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Posted 3 years ago

“Excelent service”

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Posted 3 years ago

“Fast delivery and reasonably priced parts. Will use Heritage again.”

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Posted 3 years ago

“Good one !!”

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Posted 3 years ago

“I havent had a parcel tracking number so i have no idea when they are comming”

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Posted 3 years ago

“Good products and fast delivery please reduce the packaging”

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Posted 3 years ago

“Great parts service but the delivery cost seemed a bit excessive over £9 for something that could fit in a matchbox.”

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Posted 3 years ago

“Good quick service.”

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Posted 3 years ago

“Good choice of parts and availability. Please bear in mind you cannot visit and purchase parts as they will not see or serve you.”

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Posted 3 years ago

“Very good parts quickly dispatched It's a shame you couldn't return the phone call like promised”

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Posted 3 years ago

“Very swift & efficient delivery!”

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Posted 3 years ago

“Top mais suivi colis à revoir.”

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Posted 3 years ago

“Everything is good but I am receiving everything in bits at a time, I would prefer to receive it all at once.”

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Posted 3 years ago

“Hard to find part.”

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Posted 3 years ago

“Always great service”

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Posted 3 years ago

“VW Heritage did well this time getting my parts out to New Zealand in good time. ...couple of weeks. Good work with tricky worldwide logistics the way they are. Thanks.”

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Posted 3 years ago

“Venditore affiabile. Prodotto conforme alla descrizione. Unico neo la lentezza della spedizione.”

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Posted 3 years ago

“I had ordered the plastic tray for the front dash of my split kombi. However, the tray does not fit in my kombi as it is too big and is meant for a beatle. Is there any way I can return it back?”

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Posted 3 years ago

“Good service but better directions/ bigger sign for collection point would be good as I walked straight past it.”

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Posted 3 years ago

Heritage Parts Centre is rated 4.5 based on 14,252 reviews