Heritage Parts Centre Reviews

4.5 Rating 14,248 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,248 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Tell us how Heritage Parts Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Heritage Parts Centre 5 star review on 9th March 2025

Mohd Junaizee Mohd Noor

Heritage Parts Centre 5 star review on 27th February 2025

Marcus Langer

1120

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Español

Italiano

“Excellent service once again very prompt delivery Thanks”

Helpful Report

Posted 3 years ago

“Good quality but very poor fit. Hole centres for fitting 3mm out. Had to remove engine and redrill holes to fit. Connection to heat exchangers completely wrong. Had to manufacture own connections. Had to reshape carb heater pipe to fit.”

Helpful Report

Posted 3 years ago

“More communication about the delivery (departure) please.”

Helpful Report

Posted 3 years ago

“Have many classic parts”

Helpful Report

Posted 3 years ago

“OK, but increase of delay because Brexit !”

Helpful Report

Posted 3 years ago

“Parts are usually in stock and competive, my only complaint is the amount of time it takes to arrive. Not all of this is the post office fault because there is another supplier i order from who delivers much quicker.”

Helpful Report

Posted 3 years ago

“Have enjoyed my experience with heritage parts, efficient fast service good communications”

Helpful Report

Posted 3 years ago

“The knob fit good, however it would have been nice if the retainer CV lip came with it.”

Helpful Report

Posted 3 years ago

“Parts arrived promptly, despite possible Brexit related delays and matched my order which was great. I thought I’d ordered an OEM part, but I had not. That was the only minor snag. Still the part was good fit. Great to have access to these parts.”

Helpful Report

Posted 3 years ago

“Some parts not compatible little modifications require”

Helpful Report

Posted 3 years ago

“Very long waiting for parts”

Helpful Report

Posted 3 years ago

“Quick to sort problem Delivery 10/10 no dramas”

Helpful Report

Posted 3 years ago

“Prompt service. No Problems. Covid Safe. Will recommend and use again.”

Helpful Report

Posted 3 years ago

“Good fast delivery seems like good quality parts”

Helpful Report

Posted 3 years ago

“order on time as orderd”

Helpful Report

Posted 3 years ago

“Purchase of a small item. The online service was efficient and part arrived as stated. Part works great and looks good quality”

Helpful Report

Posted 3 years ago

“Good experience with customer service but I still haven’t received my product”

Helpful Report

Posted 3 years ago

“Ordered an exhaust which was delivered in good time and was a quality part. The only downfall was that it required modification to fit it which was not shown in the image online or in the description. Heritage were responsive to queries and provided information to help with the modification. In all a good experience and would use them again.”

Helpful Report

Posted 3 years ago

“Pretty reliable supplier, it's reasonable prices.”

Helpful Report

Posted 3 years ago

“A wide offer on VW Golf”

Helpful Report

Posted 4 years ago

Heritage Parts Centre is rated 4.5 based on 14,248 reviews