Heritage Parts Centre Reviews

4.5 Rating 15,047 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 15,047 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 15th June 2025

1171

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Good one !!”

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Posted 3 years ago

“I havent had a parcel tracking number so i have no idea when they are comming”

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Posted 3 years ago

“Good products and fast delivery please reduce the packaging”

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Posted 3 years ago

“Great parts service but the delivery cost seemed a bit excessive over £9 for something that could fit in a matchbox.”

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Posted 3 years ago

“Good quick service.”

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Posted 3 years ago

“Good choice of parts and availability. Please bear in mind you cannot visit and purchase parts as they will not see or serve you.”

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Posted 3 years ago

“Very good parts quickly dispatched It's a shame you couldn't return the phone call like promised”

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Posted 3 years ago

“Very swift & efficient delivery!”

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Posted 3 years ago

“Top mais suivi colis à revoir.”

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Posted 3 years ago

“Everything is good but I am receiving everything in bits at a time, I would prefer to receive it all at once.”

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Posted 3 years ago

“Hard to find part.”

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Posted 3 years ago

“Always great service”

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Posted 3 years ago

“VW Heritage did well this time getting my parts out to New Zealand in good time. ...couple of weeks. Good work with tricky worldwide logistics the way they are. Thanks.”

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Posted 3 years ago

“Venditore affiabile. Prodotto conforme alla descrizione. Unico neo la lentezza della spedizione.”

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Posted 3 years ago

“I had ordered the plastic tray for the front dash of my split kombi. However, the tray does not fit in my kombi as it is too big and is meant for a beatle. Is there any way I can return it back?”

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Posted 3 years ago

“Good service but better directions/ bigger sign for collection point would be good as I walked straight past it.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Todo muy bien hablan español”

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Posted 3 years ago

“had the parts i needed in stock with a nice late 4pm order cut off time, next day delivery arrived as expected. A next-day AM option would be nice.”

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Posted 3 years ago

“I accidentally ordered the wrong water pump gasket for a 1.8 Mk 2_VW golf Driver . I forgot to check with heritage by phone before I ordered the part . A Different water pump is fitted to engine sizes 1.3 and 1.5 from 1.6 and 1.8 engines. My mistake .”

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Posted 3 years ago

Heritage Parts Centre is rated 4.5 based on 15,047 reviews