Heritage Parts Centre Reviews

4.5 Rating 14,917 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,917 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 27th May 2025

1162

Anonymous

Anonymous // 01/01/2019

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“Two extremely smalls chips to powder coating on my small bumper, probably due to mis-handli g at some point during its short life. Very easily resolved by me so no real issue. Lovely parts btw. Impressed with the quality although it may be nice to reference a separate fitting kit with on line items as neither bumper, brackets or any other parts come with fitting accessories. I will be shopping here again.”

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Posted 4 years ago

“Expédition rapide”

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Posted 4 years ago

“good condition and nice”

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Posted 4 years ago

“Nothing wrong with the parts, but postage too expensive”

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Posted 4 years ago

“Snel in huis, prima passende delen voor mijn T4.”

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Posted 4 years ago

“Rear brake spring set as described,”

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Posted 4 years ago

“Prompt delivery and usually have parts needed”

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Posted 4 years ago

“I bought back brake back plates. They came on time, exactly what i thought they were. Good price what more could you want”

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Posted 4 years ago

“Good part - Had to chase up delivery - but ok”

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Posted 4 years ago

“Good Service parts as described”

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Posted 4 years ago

“Your website and answer phone message your shop was open Saturday morning.But after driving down to you finding this was not the case a bit annoying So I had to wait and buy online. Luckily the parts turned up quickly.”

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Posted 4 years ago

“I like using Heritage and have recommended them to many, but however over the last 12 months my shipping has gone from a 4-5 day turn around to a 12-14 day turn around and it's a nightmare. I've missed a bank holiday weekend using my Golf because of this and the excuses just don't seem to add up. not happy with the SHIPPING but really like Heritage.”

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Posted 4 years ago

“Spares were delivered correctly and promptly to Australia. Only issue was that they were small parts and delivered in a box around 200mm X 100mm X 75mm. Surely shipping could be reduced if a small padded bag and mail was used? Also carbon footprint for this shipping could be reduced if not price. My shipping was A$30.”

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Posted 4 years ago

“I found a lot of hard to find parts to my Bay Westie 1977 at Heritage Parts. Torbjörn Fält, Sweden”

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Posted 4 years ago

“Good prompt service - pain to have to pay postage.”

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Posted 4 years ago

“Very quick delivery, brake drum perfect fit.”

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Posted 4 years ago

“Very efficient processing and delivery particularly given parts sent to otherside of the world. Highly recommended.”

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Posted 4 years ago

“A trusted supplier of parts for my VW Karmann GHia, easy to navigate website and prompt delivery service.”

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Posted 4 years ago

“Good service but a day later than expected. Thanks.”

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Posted 4 years ago

“Parts aren’t as good as I thought they would be”

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Posted 4 years ago

Heritage Parts Centre is rated 4.5 based on 14,917 reviews