Heritage Parts Centre Reviews

4.5 Rating 14,250 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,250 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 9th March 2025

Mohd Junaizee Mohd Noor

Heritage Parts Centre 5 star review on 27th February 2025

Marcus Langer

1120

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“good service ,quick dispatch of parts.”

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Posted 5 years ago

“Emailed some pictures was advised off the part no' s and explained the item was slightly different. Items received pretty quickly and all as described”

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Posted 5 years ago

“Transport charges should be more competitive as they are quite high”

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Posted 5 years ago

Thanks for taking the time to review. We do try to stay as competitive as possible when it comes to shipping, but sometimes our shipping options can be limited to only a few couriers.

Posted 5 years ago

“Nice genuine parts. Fast delivery thanks”

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Posted 5 years ago

“polite, pleasant and knowledgeable, thanks”

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Posted 5 years ago

“Very good service despite having to return part. VWH made the return easy and painless and refunded the cost. Might be worth double checking product descriptions to ensure they match the product itself in future.”

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Posted 5 years ago

“Parts good quality. Parts good price. Delivery time good”

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Posted 5 years ago

“Shipping and service were outstanding. Part fitment was not.”

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Posted 5 years ago

“Product - exactly as ordered Delivery - very poor (DHL), thrown over side gate and left in pouring rain”

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Posted 5 years ago

“I like the ease of using the site and appreciate the speed of dispatch”

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Posted 5 years ago

“Alles ok 😀😀😀”

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Posted 5 years ago

“great range and prices. the hose I bought needed slight trimming but perfect otherwise.”

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Posted 5 years ago

“Hello I wish to inform you that the package you sent me arrived damaged during transport. I accepted the package with reserve and fortunately the right rear wheel arch was only slightly damaged in the under wheel part and not visible from the outside. I would ask if possible on the next shipment to use a stiffer board to avoid such accidents. Everything is ok for the rest. thank you Fassina Luigi”

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Posted 5 years ago

“Have virtually everything for Golf Mk2's! Good Service! Thanks”

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Posted 5 years ago

“I needed some original wheel arch liner screws, washers and plugs to mount some rare OEM mudflaps for my rare 1983 Mk2 Scirocco. VW heritage had exactly what I wanted. The only downside they only had two washers instead of the 8 I needed hence the good, not V good. Not a problem really. Quick and efficient service.”

Heritage Parts Centre 4 star review on 8th November 2019

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Posted 5 years ago

“The shop itself is great, shipped the item very fast (international shipping too). But the product itself (radio antenna for VW T4) is of a very low quality and it broke on installation. I was able to extract the good parts and use them with my old antenna, so it sort of works.”

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Posted 5 years ago

“Good service and delivery. Items were superior and more accurately described than others purchased from classic parts websites.”

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Posted 5 years ago

“Running board reasonable quality but not a perfect fit, but I’m happy now they are in place.”

Heritage Parts Centre 4 star review on 26th October 2019

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Posted 5 years ago

“Good service but expensive postage on small items sometimes more the the item its self”

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Posted 5 years ago

“Thank you, it was perfect”

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Posted 5 years ago

Heritage Parts Centre is rated 4.5 based on 14,250 reviews