Heritage Parts Centre Reviews

4.5 Rating 14,249 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,249 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 9th March 2025

Mohd Junaizee Mohd Noor

Heritage Parts Centre 5 star review on 27th February 2025

Marcus Langer

1120

Anonymous

Anonymous // 01/01/2019

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“Ordered two rear light units, one came with black lens screws and one with chrome screws, looks odd but ok”

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Posted 4 years ago

“Happy with purchase Thsnkyou”

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Posted 4 years ago

“Received all parts in good time. Excellent quality and expected nothing less. Highly recommend if you are wanting quality parts for your VW.”

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Posted 4 years ago

“I have used Heritage before after I discovered that they could get trim parts I hunted for months to obtain. Cant recommend their spread of products enough. Products on back order are a frustration (but I appreciate this can be largely out of control) especially if it means the car is off the road util parts are obtained. However the level of knowledge and helpful staff are a delight”

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Posted 4 years ago

“Very Well priced compared to others, Quick delivery,”

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Posted 4 years ago

“Very helpful, knowledgeable staff and good delivery with parts ordered.”

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Posted 4 years ago

“nous facilite la trouvaille des pièce e nos ancêtre”

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Posted 4 years ago

“Quick delivery of part but expensive postage for such a small item. Part fitted as described.”

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Posted 5 years ago

“I initially received the wrong part, but after sending an email it was corrected very quickly. Mistakes happen and it's how they are sorted that reflects the quality of customer service. I received good customer service”

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Posted 5 years ago

Thanks for the feedback, we are glad everything has been resolved.

Posted 5 years ago

“Have not fit parts yet, will do another one when done.”

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Posted 5 years ago

“Easy ordering process, very speedy arrival. Thank you”

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Posted 5 years ago

“Parts came quick fitted a dream and one of the cheapest on the market. will use again.”

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Posted 5 years ago

“Good sales team”

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Posted 5 years ago

“Prompt service and delivery”

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Posted 5 years ago

“Fast service, great products highly recommended”

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Posted 5 years ago

“Knowledgeable ,good service,great prices”

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Posted 5 years ago

“Fast and troublefree”

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Posted 5 years ago

“Een vlotte samen werking, voor en na de levering.”

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Posted 5 years ago

“Correct ordered part and fast shipping to Sweden. I saw the result of your election this morning. - Call Boris an tell him that you should NOT leave the European Union... Br, Christian”

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Posted 5 years ago

“Efficient service, parts posted to Portugal no problem with delivery. Part looks good quality, just about to have it fitted! 🤞”

Helpful Report

Posted 5 years ago

Heritage Parts Centre is rated 4.5 based on 14,249 reviews