Heritage Parts Centre Reviews

4.5 Rating 14,233 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,233 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 9th March 2025

Mohd Junaizee Mohd Noor

Heritage Parts Centre 5 star review on 27th February 2025

Marcus Langer

1120

Anonymous

Anonymous // 01/01/2019

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“Took far to long to be delivered.had forgotten the order and had bought elsewhere.”

Helpful Report

Posted 2 years ago

“there are several things you should change -labeling for courier -received parts not ok -nobody to communicate to -nobody to advice”

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Posted 2 years ago

“Not a very good idea to tape a bag of hardware to the opening of a muffler. We spent two hours shaking parts out of our muffler like a bad piñata.”

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Posted 2 years ago

“I can't review what I have not received yet.”

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Posted 2 years ago

“As I mentioned in my previous review [maybe you missed it] the rubber door joint seems to be of good quality, but its profile was not the same as the original, so installing it required some work.”

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Posted 2 years ago

“Dont like the way you close early also having to go to the side doors also not being able to look at plans on the screen for parts”

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Posted 2 years ago

“Arrived very quickly. Body shop fitted (with a moan) normal. Found the same part on brickworks for £15 less after the purchase.”

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Posted 2 years ago

“I'd love to write a proper review as HPC kindly just requested but there's no evidence from HPC that it left their warehouse before the Xmas/New Year break so, after two weeks since the order, they are probably still weeks away from Australia....”

Helpful Report

Posted 2 years ago

Hi, Sorry to read this, we strive to despatch as soon as we receive an order if we have the stock on the shelf. In your case, we received your order on the day before we broke up for Christmas and we just missed getting it out before we closed. I can see that the parts were despatched on the 3rd of January, if you still have not received them please do use the contact us form on our website. Thanks for your patience. Heritage Parts Centre.

Posted 2 years ago

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Posted 2 years ago

“not a quality part self tapping screws instead of bolts, seal also no good. was sent a tracking number which did not work”

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Posted 2 years ago

“These were sent separately on the 8th of December and I received them on the 15th of December which is ok. The fit is not great but ok. Better than the broken ones I had. So in this case you did ok. If you had waited to send everything in one shipment, everything would have been fine. Do you resend the missing parts?”

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Posted 2 years ago

“Das einzige Teil was ich bekommen habe. Rest der Lieferung ?? Keine INFO”

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Posted 2 years ago

“The parcel was sent to the wrong address. But I did find it eventually. Delivery was the only problem, everything else was good!”

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Posted 2 years ago

“I still get my mount.... for a long time”

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Posted 2 years ago

“Unable to track package, will te comment once package has arrived”

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Posted 2 years ago

“The parts I have purchased are OK the trailing arm look strong well made the rear wheel arch are galvanised why I not sure but material thickness could be better 1.5mm I stead 1.2 mm Would like more discount 15% isn't much when get my other vehicle parts at trade price Thanks”

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Posted 2 years ago

“Hi staff mostly positive comments, except for your recommendation for VW beetle engine oil ie Morris 15w40multvis is not really a good oil for standard oil strainer engines”

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Posted 2 years ago

“The bundle of brake shoe fitting kit.I only wanted the hold down washer, springs,pins,all the rest of parts i would like separate to purchase individually. You use to list separately on the site in the year.All the other parts are good quality. The Porsche 944 model on engine parts especially piston and oversize liners there is a company in Orlando Florida which sell a kit.I would like to see more hard to source parts made, thats across the vw range. I only wished Fiat had the same dedication as Heritage parts centre. I have a strada 105 tc to restore try that one !”

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Posted 2 years ago

“I haven't received them yet!”

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Posted 2 years ago

“No complaints about quality of parts and time for despatch - very good. Major beef is inability to actually talk to someone before ordering. I may be an old biffer but I don't like your website and very much regret not being able to discuss orders with someone in the know.”

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Posted 2 years ago

Heritage Parts Centre is rated 4.5 based on 14,233 reviews