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Heritage Parts Centre Reviews

4.5 Rating 14,723 Reviews
88 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
31,471
 Metrics Info
4.5
Based on 14,723 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English Deutsch Español Italiano
Fernando Moral Vega
Verified Buyer
“Todo correcto aunque los conectores no son iguales a los del antiguo motor.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Parts seem good quality, ordering straightforward. Only downside was the courier who stated the item was delivered when it wasn't, they had handed it to another courier company. That's not Heritage parts fault though!”
Helpful Report
Posted 2 years ago
Mark Macbay
Verified Buyer
“Have always had a great experience using HPC. First class service and very good quality parts with clear descriptions.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Good selection of parts, which arrive quickly.”
Helpful Report
Posted 2 years ago
Tristan Henderson
Verified Buyer
“Parts supply and quality are great, but shipping is bordering on highway robbery.”
Helpful Report
Posted 2 years ago
Vivian Cuthbertson
Verified Buyer
“Would prefer to speak to someone and order at the same time, but the response was quick and gave me what I asked for.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Hat gut geklappt, gerne wieder!”
Helpful Report
Posted 2 years ago
ANDREW TUNMORE
Verified Buyer
“Great place but only online now so really annoying that you can't speak to someone in person. I used the place for years prob 20 years. Great staff and freindly. But now you can't speak to you on the phone it makes it less personal.”
Helpful Report
Posted 2 years ago
Alan Buller
Verified Buyer
“ordered oil for my buggy . it arrived very quickly and well packaged like always.”
Helpful Report
Posted 2 years ago
Paul Casey
Verified Buyer
“Very quick to send parts. Good communication. Extensive range. Be nice if they offered shipping by sea for large/heavy parts to minimise costs to Australia”
Helpful Report
Posted 2 years ago
James Rogers
Verified Buyer
“I did not know I would be paying twice for shipping. Please send by mail next time .”
Helpful Report
Posted 2 years ago
Ivan
Verified Buyer
“My received parts do not work. However thats most probably my fault by identification”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Servicio rapido y piezas de calidad”
Helpful Report
Posted 2 years ago
DANIEL CORTÉS GARCÍA
Verified Buyer
“Big catalogue and great response.”
Helpful Report
Posted 2 years ago
ADAM HIGGINSON
Verified Buyer
“The part is correct and arrived quickly but I would still prefer to be able to contact your customer services when ordering such parts for their advice and knowledge which has been useful in the past”
Helpful Report
Posted 2 years ago
Hi Adam Thank you for your feedback, you can always contact our friendly team via help@heritagepartscentre.com for advice before you buy. We are online during business hours Monday to Friday.
Posted 2 years ago
Adrian Davis
Verified Buyer
“Product was delivered in a torn box inside of another torn box.”
Helpful Report
Posted 2 years ago
Eric Fritts
Verified Buyer
“Parts were just as advertised and shipping was reasonable. Only issue was an extra unexpected DHL freight charge. Took a couple calls to verify that the duty charge was real.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great price and quick delivery. If you own a VW, then this is the place.”
Helpful Report
Posted 2 years ago
Umit
Verified Buyer
“Timely and reasonably priced delivery. The transaction was smooth and part delivered in short few days. Amazing!”
Helpful Report
Posted 2 years ago
Mottet
Verified Buyer
“Service impeccable”
Helpful Report
Posted 2 years ago
Heritage Parts Centre is rated 4.5 based on 14,723 reviews
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