Heritage Parts Centre Reviews

4.5 Rating 12,451 Reviews

89 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 12,451 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 24th April 2024

980

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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inglese

“Nice and quick delivery but the part I purchased was not of great quality”

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Posted 9 months ago

“Hello, I have not yet received the product. Thank you”

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Posted 9 months ago

“Unable to speak to you by phone no number available”

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Posted 9 months ago

“Pezzo arrivato in tempo, ma con il simbolo non ben definito sul pomello del cambio...”

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Posted 9 months ago

“Typical online shopping. I accidentally ordered the wrong length shocks. Now stuck with them.”

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Posted 9 months ago

“Very satisfied with the parts I received but some were missing unfortunately (replacement bolts for the rear bumper). I've never received any answer about that.”

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Posted 9 months ago

“Panel was perfect was told that you never had a cargo door for my split for 8 weeks so I ordered elsewhere only to get an email to say you had them back in stock in a couple of weeks so a little disappointed”

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Posted 9 months ago

“Not as good as it was, having a front shop meant you would impulse buy, your online catalogue is absolutely infuriating! Very difficult to find what you want difficult to narrow down your search without being returned to the beginning. Very sad”

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Posted 9 months ago

“Not great a bit too automated, had ordered parts and found they don’t fit and or had the same part as part of another part. Returning items is expensive ! Sometimes more than the cost of the part. It used to be much better when talking to a person, but I’m getting old and such is life .”

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Posted 9 months ago

“I ordered a VW Golf MK1 rear wheel arch repair section. I made a point of emailing the company to make sure it was a stock item and delivery would be within a few days. After ordering the part and a several weeks later when it had not been delivered I contacted Heritage parts centre to find out what the delay was. They told me the wheel arch repair sections were on order and they hope to receive them by the 10th July. Ths will be over a month from when I ordered the part. Very inconveniant for me and my customer as the car has now been sat in my workshop taking up space. I have ordered parts from the company before nd not had a problem and the parts are of good quality.”

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Posted 9 months ago

“Buy them somewhere else as Heritage will bombard you with requests to write a review.”

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Posted 9 months ago

“Reviews should be at the discretion of the purchaser and not forced by the vendor.”

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Posted 9 months ago

“Ich kann noch nicht Alles bewerten . Es sind noch nicht einige Artikel nicht geliefert worden.”

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Posted 9 months ago

“Parts advertised & not in stock waiting ages for delivery I just hope this service gets better”

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Posted 9 months ago

“Orders when filled have arrived fine and in quick time. But still waiting on some l.e.d bulbsfrom my first order months ago ?”

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Posted 9 months ago

“No physical person to talk to making some orders more time consuming than necessary. Always seems to be a shortage with a lot of parts on back order with no time frame on when they will be available again...”

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Posted 9 months ago

“The Service is good but the site rejects any transactions through my credit card. So I had to ask my brother overseas to pay for the purchases. The site should resolve this issue please Regards Ali”

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Posted 9 months ago

“Wurde noch nicht geliefert.”

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Posted 9 months ago

“Wurde och nicht geliefert.”

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Posted 9 months ago

“Did the job, not quite the same as original in terms of quality, but then we can't move back to the 1970's. Instuctions were confusing, so ditched them for common sense. Probably over-priced, but then what isn't. What a glowing review. It will always be better to either provide superior products at a premium or products that no one else does that work.”

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Posted 10 months ago

Heritage Parts Centre is rated 4.5 based on 12,451 reviews