Heritage Parts Centre Reviews

4.5 Rating 12,509 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 12,509 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 3rd May 2024

993

Anonymous

Anonymous // 01/01/2019

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inglese

“Arrived very quickly. Body shop fitted (with a moan) normal. Found the same part on brickworks for £15 less after the purchase.”

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Posted 1 year ago

“I'd love to write a proper review as HPC kindly just requested but there's no evidence from HPC that it left their warehouse before the Xmas/New Year break so, after two weeks since the order, they are probably still weeks away from Australia....”

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Posted 1 year ago

Hi, Sorry to read this, we strive to despatch as soon as we receive an order if we have the stock on the shelf. In your case, we received your order on the day before we broke up for Christmas and we just missed getting it out before we closed. I can see that the parts were despatched on the 3rd of January, if you still have not received them please do use the contact us form on our website. Thanks for your patience. Heritage Parts Centre.

Posted 1 year ago

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Posted 1 year ago

“not a quality part self tapping screws instead of bolts, seal also no good. was sent a tracking number which did not work”

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Posted 1 year ago

“These were sent separately on the 8th of December and I received them on the 15th of December which is ok. The fit is not great but ok. Better than the broken ones I had. So in this case you did ok. If you had waited to send everything in one shipment, everything would have been fine. Do you resend the missing parts?”

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Posted 1 year ago

“Das einzige Teil was ich bekommen habe. Rest der Lieferung ?? Keine INFO”

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Posted 1 year ago

“The parcel was sent to the wrong address. But I did find it eventually. Delivery was the only problem, everything else was good!”

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Posted 1 year ago

“I still get my mount.... for a long time”

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Posted 1 year ago

“Unable to track package, will te comment once package has arrived”

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Posted 1 year ago

“The parts I have purchased are OK the trailing arm look strong well made the rear wheel arch are galvanised why I not sure but material thickness could be better 1.5mm I stead 1.2 mm Would like more discount 15% isn't much when get my other vehicle parts at trade price Thanks”

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Posted 1 year ago

“Hi staff mostly positive comments, except for your recommendation for VW beetle engine oil ie Morris 15w40multvis is not really a good oil for standard oil strainer engines”

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Posted 1 year ago

“The bundle of brake shoe fitting kit.I only wanted the hold down washer, springs,pins,all the rest of parts i would like separate to purchase individually. You use to list separately on the site in the year.All the other parts are good quality. The Porsche 944 model on engine parts especially piston and oversize liners there is a company in Orlando Florida which sell a kit.I would like to see more hard to source parts made, thats across the vw range. I only wished Fiat had the same dedication as Heritage parts centre. I have a strada 105 tc to restore try that one !”

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Posted 1 year ago

“I haven't received them yet!”

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Posted 1 year ago

“No complaints about quality of parts and time for despatch - very good. Major beef is inability to actually talk to someone before ordering. I may be an old biffer but I don't like your website and very much regret not being able to discuss orders with someone in the know.”

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Posted 1 year ago

“The parts (Car covers) are excellent. The price on web-site and what I was charged differ. Will be sending an e-mail in regard. Delivery was fast.”

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Posted 1 year ago

“Waiting response regarding rear springs I bought for my doka, suspect they are too short but website doesn't seem to distinguish doka from combi for these items.”

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Posted 1 year ago

“I ordered a floor pan section for my Ghia made by HD and was disappointed when the part came and the gauge was thinner than the original.”

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Posted 1 year ago

“Part didn’t fit very well and was poor quality .”

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Posted 1 year ago

“Parts were great but shipping to the USA was ridiculous. I have ordered many things from the UK and nothing was this expensive. I ordered a few ounces of small plastic parts that could have fit in an envelope for less than $15 Royal Mail but was $45 and in a box.”

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Posted 1 year ago

“The item is great but the communication is not clear from the start of the process not clearly specified that the collection i.e department is closed so u have to order it online before collection from yourselves”

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Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 12,509 reviews