Heritage Parts Centre Reviews

4.5 Rating 14,249 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,249 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 9th March 2025

Mohd Junaizee Mohd Noor

Heritage Parts Centre 5 star review on 27th February 2025

Marcus Langer

1120

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“AS MENTIOND BEFORE , I WAS EXTEAMLY HAPPY WITH THE WINDOW SCRAPERS . THE QUALITY WAS SUPURB FAR MORE THAN I EXPEXTED . UNFORTUNATLY AT THE EXCHANG RATE , IT WASNT " CHEAP " GRAT SERVICE . THANK YOU MARK BRENNAN”

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Posted 3 years ago

“I placed my order on the 13th December 2021 and I still haven't received the parts and no one can tell me where my parts are so I would like this resolved as soon as possible or my money back please thank you”

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Posted 3 years ago

“I’m waiting (order confirmed on 15 December 2021) the remain items (has arrived 4 and we are waiting for the last 3), but no email has come in these last days… can you exam the order and say to me something so I can leave you more stars? Thank you!”

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Posted 3 years ago

“Well, the truth is that I don't know anything about my order. I do not know if they have sent it or not at the moment I have not received anything”

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Posted 3 years ago

“Very long delivery time from order. Poorly packaged carboard box open and damaged. No delivery documents hopefully the product are correct”

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Posted 3 years ago

“Left a review twice now, had a rubbish service, lost £90 never again”

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Posted 3 years ago

“I have ordered some parts on the November 10/2021 and got only one part of my order. initial order: Your Order #WEBXU101121000026454 I only got half of my order and still waiting for: #WEBXU101121000021519 for Order #WEBXU101121000026454. I have also sent 2 emails, one to support and one to info and I only got the received acknowledge email. Please inform me when shall I receive my order.”

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Posted 3 years ago

“You keep asking me for a review, but I still did not receive part of my order. My order is from 07 november 2021, and we are now 05 december 2021. I don't mind waiting, but how can I give you a good review when I m stall waitring? Best regards, Bas Grotenhuis”

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Posted 3 years ago

“Still waiting for part”

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Posted 3 years ago

“Hi there, until now i dint received the part, i don't know what happened. Please let me know something because i need the peace urgent now. Thanks greets Harry.”

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Posted 3 years ago

“Sorry, but I'm still waiting for a response to my emails. I have been waiting for my paid silencer for 7 weeks and no reaction! ☹️ order number WEBXD051021000014537”

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Posted 3 years ago

“Cost 20 dollars that I had to pay for shipping and you want me to pay shipping back because you sent the wrong parts. Really Bad”

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Posted 3 years ago

“I have not yet received any product package, my product is stuck in customs tells me because of your mistake, a service representative who wrote to me in emails tells me that FedEx will get back to me to release no one has talked to me and I have not received anything yet”

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Posted 3 years ago

“Not received part ordered 13 Oct ! was quoted 3 weeks delivery.”

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Posted 3 years ago

“Well after waiting and waiting you have sent me the wrong part I ordered lwb lefthand back window tinted I've received a sub window”

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Posted 3 years ago

“Hi, Everything I had to pay for shipment was great. Except i have one order that was back ordered. Up to today there is no feedback on where it is or what is going on! Everything else was great. Giving 1 until i get this order”

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Posted 3 years ago

“Ogni giorno mi chiedete di recensire un ordine effettuato il 06/10/2021 e sopratutto pagato ed ancora non ricevuto,credo che al momento potrei dare solo una recensione negativa in quanto come spedizione molto lenta.”

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Posted 3 years ago

“Still waiting on parts ordered 4 weeks ago these used to be a very good service for parts now I,m not so sure”

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Posted 3 years ago

“Part paid for but not received. Tracking stops at Gatwick Airport on 6 October. That is now just about a month ago. Hopeless.”

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Posted 3 years ago

“Unfortunately I still haven't received the material ordered on October 1st ... N.:#WEBXI011021000002132 Therefore I cannot express a positive opinion. Alessandro Pierattoni”

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Posted 3 years ago

Heritage Parts Centre is rated 4.5 based on 14,249 reviews