Heritage Parts Centre Reviews

4.5 Rating 15,771 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 15,771 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 11th September 2025

1210

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“i had to pay £9 pound for a nut”

Helpful Report

Posted 1 year ago

Hi Robert Thank you for your feedback, I have looked into this and can confirm the item you needed was a rare item for up to 1966 models. We strive to keep our prices down, and are always looking at the market to make sure we are correctly priced. We also offer a price match service, go to this page of our website to find out more about this: https://www.heritagepartscentre.com/uk/price-match

Posted 1 year ago

“Did not fit.”

Helpful Report

Posted 1 year ago

Hi Christophe I am sorry to hear this item did not fit, I can see that our returns team have been in contact with you. If you need advice on whether a product will fit your vehicle before you make any future purchases, please contact us via help@heritagepartscentre.com and one of your technical support specialists will advise you.

Posted 1 year ago

“Still have not received the seal, very little information provided”

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Posted 2 years ago

“Several times I've purchased panels everyone has been damaged same for this last item the lower cross panel cant blame the couriers well packed i will not use it its pathetic like most other companies only answer by email or go online”

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Posted 2 years ago

“Part not arrived and no update on when it will !!”

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Posted 2 years ago

“Cannot leave a review as of 2nd September as no wheel nuts received even though ordered on 12th August. No notification received re delay, only when I followed up did they inform me there was a delay. Not very good customer service”

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Posted 2 years ago

“Cannot leave a review as of 2nd September as no skylight seals received even though ordered on 12th August. No notification received re delay, only when I followed up did they inform me there was a delay. Not very good customer service”

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Posted 2 years ago

“Look like they will be ok but waiting on other parts which are delayed to get work done so cannot comment as to whether they are any good yet!”

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Posted 2 years ago

“I am sure there is nothing wrong with the item but due to a misunderstanding, it was the wrong item. The issue has been resolved, you are to fund the purchase price. Best regards, Clen Tomlinson, e t he issue o a p p e r e he t he wiper mot or”

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Posted 1 year ago

“Molto male Pezzi mai Arrivati , trak pacco Non si vede niente”

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Posted 1 year ago

“NO HE RECIBIDO NADA, NI DE ESTE PEDIDO NI DE OTRO QUE HE HECHO.”

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Posted 1 year ago

“Very upsetting! Listing was inaccurate on their website and after shipping and import tax the rack didn’t fit on my 61 single cab. Once they answered my email they admitted it was listed wrong and have since changed it. Never again. I’m out over 1k.”

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Posted 1 year ago

“Mai ricevuti”

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Posted 1 year ago

“I reorted this item as misorder within 5mins and they refused to cancel the order and dispatched it anyway.”

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Posted 1 year ago

“He pagado mi pedido, y no lo he recibido. Además no tengo ni numero de seguiento. Y no me facilitan nada de información. Muy, muy mala experiencia. Que me devuelvan mi dinero.”

Helpful Report

Posted 1 year ago

“Todavia no me ha llegado nada”

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Posted 1 year ago

“Pesima experiencia, dividieron mi envio cuando pedi que lo unificaran, luego no lo entregaron, no se por cual razon porque recibi muchas otras compras, ni el primero ni el segundo, no me notificaron que falló. Finalmente me dijeron que me iban a reembolsar mi dinero, lo cual aun no han hecho. Terrible experiencia”

Helpful Report

Posted 1 year ago

“Cant really review these as missing from delivery, unfortunately due to not requiring straight away I didn't realise till quite a time after delivery they were missing, so had to give 1 star unfortunately”

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Posted 1 year ago

“On back order. Couldn't wait any longer, so ordered from elsewhere.”

Helpful Report

Posted 1 year ago

“Nunca he recibido los recambios”

Helpful Report

Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 15,771 reviews