Heritage Parts Centre Reviews

4.5 Rating 12,531 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 12,531 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 8th May 2024

994

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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inglese

“BUONGIORNO IL PARAURTI NON MI E' ANCORA ARRIVATO”

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Posted 10 months ago

“BUONGIORNO, LA GRIGLIA NON MI E' ANCORA ARRIVATA”

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Posted 10 months ago

“No customer service - why are you asking me to write a review to a computer.”

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Posted 10 months ago

Hi there We have replied to your messages, sorry to hear you're not happy about the invitation to review. We are human, so do please feel free to write a review which will be considered by one of our customer service team.

Posted 8 months ago

“I never received it so I don’t know”

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Posted 10 months ago

“I never received it so don’t know”

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Posted 10 months ago

“I've ordered parts on 29th June its now 3rd July and they still haven't arrived, I've emailed you today to get an update you still haven't replied. I ordered similar parts from Just Kampers as you were out of stock all that I needed on 29th July, I received parts from Just Kampers on 1st Jul by standard post. I am still awaiting gaskets ordered 4 weeks ago still no update.”

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Posted 10 months ago

“The material they claimed to be for auto upholstery was absolute garbage. I was unable to use it and a waste of time and money”

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Posted 10 months ago

“Bastante malo el servicio, llevo unos 15 dias esperando por el tapon de gasolina para un vw escarabajo y todavia no me ha llegado, eso sí, cobrado en la cuenta ya está”

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Posted 10 months ago

“Window was broken”

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Posted 10 months ago

“No me Ha llegado él producto. Sigo esperando”

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Posted 10 months ago

“order never recieved, dissapointing”

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Posted 10 months ago

“Ordered the item witch was listed as "in stock" after 14 days i got in contact with coustumer service and got told that the item i ordered was not in stock and it must have been a website error ended up waiting over a month to recive the item... Could not use the car in the mean time, very frustrating”

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Posted 10 months ago

“Haven't received”

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Posted 10 months ago

“My order was sent to a completely different state and address”

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Posted 10 months ago

“After 27 days , I have yet to receive any goods , not for lack of trying to find out by ringing the courier direct in Germany only to be told to make contact with the sender to reclaim the parcel as it was damaged in transit. All I want is my goods or a refund. But the process is so life draining I'm at the point of slitting my wrist. There's no telephone number for me to call , so everything is done through an email system which is so time consuming and inconvenient. I just want my stuff so I can finish my Van”