Heritage Parts Centre Reviews

4.5 Rating 16,897 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,897 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Tell us how Heritage Parts Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Heritage Parts Centre 5 star review on 21st March 2026

Mark Cater

Heritage Parts Centre 5 star review on 12th March 2026

Darren Evans

Heritage Parts Centre 5 star review on 11th March 2026

Ivan Dello Russo

Heritage Parts Centre 5 star review on 6th March 2026

Mathew Hayes

1252

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Español

Italiano

“Ninguna.todo bien.”

Helpful Report

Posted 1 year ago

“I did not receive this item and I’m still waiting for a response from you guys”

Helpful Report

Posted 1 year ago

HI Jeff, I cant see any emails to our help team from your email address or order number detail. Please do reach out via help@heritagepartscentre.com if your issue has not been resolved.

Posted 1 year ago

“Superb quality parts reasonably priced delivered next day. Highly recommended”

Helpful Report

Posted 1 year ago

“Golf door handle, locating spring broke while fitting, no undue pressure. Managed to salvage old one from the discarded handle, but that should not have been required.”

Helpful Report

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

“The parts I ordered fitted great and very good quality, defantly will be sorucing parts from them again.”

Helpful Report

Posted 1 year ago

“good service, good product, a little more pricey but you get the quality”

Helpful Report

Posted 1 year ago

“Used Heritage Parts many times over the years of having my venerable VW T5 camper van. I find their quality of service and products very reliable. They are my go to source for parts.”

Helpful Report

Posted 1 year ago

“Very good!!”

Heritage Parts Centre 5 star review on 8th May 2024

Helpful Report

Posted 1 year ago

“Good quality part and got what I ordered very happy. Only thing that could be improved is the delivery because it took about a week to arrive which I was not to happy about but other wise very good place and will be get more items.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to rate us with 5 stars! We greatly appreciate your positive feedback regarding our good quality parts and your satisfaction with the item you ordered. We are glad to hear that you had a positive experience with Heritage Parts Centre. We apologise for any inconvenience caused by the delivery time taking about a week. We understand that timely delivery is important to our customers and we are constantly working towards improving our delivery process. Your feedback is valuable to us and we will make sure to pass it along to our team for consideration. Once again, thank you for your kind words and for choosing Heritage Parts Centre. We look forward to serving you again and providing you with more quality items in the future. Heritage Parts Centre.

Posted 1 year ago

“Good parts not cheap plastic and the like”

Helpful Report

Posted 1 year ago

Hi Mike, Thank you for your 5-star review. Heritage Parts Centre

Posted 1 year ago

“Never a issue!”

Helpful Report

Posted 1 year ago

Thanks Carlos! Heritage Parts Centre

Posted 1 year ago

“Been using for years always been great”

Helpful Report

Posted 1 year ago

Thank you so much Delme for your outstanding 5-star rating of Heritage Parts Centre! We greatly appreciate your continued support as a loyal customer. It is fantastic to hear that you have been relying on our services for years and that we have consistently met your expectations. We are truly grateful for your trust and look forward to serving you for many more years to come. Thank you again for your kind words and choosing Heritage Parts Centre.

Posted 1 year ago

“Website easy to use with good descriptions of many products available. Delivery was as suggested with alerts nearer the time too. Will definitely order from Heritage Parts again.”

Helpful Report

Posted 1 year ago

Hi Stephen, Thank you for your kind words, feedback and 5-star review! Heritage Parts Centre

Posted 1 year ago

“After ordering a part and discovering there was a comparability issue the support team made it very easy to return for a full refund. Previous recently ordered parts have arrived quickly and have been of the usual high quality.”

Helpful Report

Posted 1 year ago

Dear Hylton, Thank you so much for taking the time to rate Heritage Parts Centre with 5 stars! We truly appreciate your feedback and your ongoing support as a loyal customer. We are thrilled to hear that our support team was able to assist you effortlessly in returning the incompatible part for a full refund. We always strive to provide the best service possible and ensure that our customers are completely satisfied with their purchases. We are also delighted to know that your previous orders have been delivered promptly and met our usual high standards of quality. Rest assured that we will continue to prioritize customer satisfaction and maintain the exceptional standards you have come to expect from us. Once again, thank you for your continued loyalty. We are truly grateful for your kind words and look forward to serving you again in the future. Heritage Parts Centre

Posted 1 year ago

“First time I've used Heritage for my recently acquired VW Beetle,keenly priced and delivered in reasonable time. Would consider using again.”

Helpful Report

Posted 1 year ago

Thank you, Peter, for your fantastic 4-star rating of Heritage Parts Centre! We sincerely appreciate your support as a first-time customer. We are thrilled to hear that you found our prices competitive and the delivery time reasonable. Your positive feedback is truly invaluable to us. We would be honored to assist you again in the future and provide you with the same great service. Thank you once again for choosing Heritage Parts Centre for your VW Beetle and for taking the time to share your experience with us.

Posted 1 year ago

“Super quick delivery of my urgent parts. Great.”

Helpful Report

Posted 1 year ago

Cheers Paul, we really appreciate the 5-Star review! Heritage Parts Centre

Posted 1 year ago

“We have used Heritage for a number of years and have found them to be prompt, reliable with good products”

Helpful Report

Posted 1 year ago

Thanks James, its great to hear this. Heritage Parts Centre

Posted 1 year ago

“Excellent”

Helpful Report

Posted 1 year ago

Thanks for the 5-Star review Marc! Heritage Parts Centre

Posted 1 year ago

“👍Alles perfekt gelaufen”

Helpful Report

Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 16,897 reviews