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Heritage Parts Centre Reviews

4.5 Rating 14,705 Reviews
88 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
31,434
 Metrics Info
4.5
Based on 14,705 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English Deutsch Español Italiano
Rob Kelland
Verified Buyer
“quick delivery and well-packaged, which is what is needed if rebuilding an engine and the customer is waiting.”
Helpful Report
Posted 1 year ago
Paulo
Verified Buyer
“We will always could be better.”
Helpful Report
Posted 1 year ago
John
Verified Buyer
“Let’s be clear so everyone sees this they are not open on Saturday at all for click and collect. Google search is incorrect. Not necessarily Heritage fault but website isn’t clear. I ordered a replacement bearing for steering column with flange. Not fitted yet. They offer 2 bearings but need to be clear that one is a replacement for older fitting. That’s not clear on website and staff couldn’t help me. Had to find out myself. I need a Haynes manual so not necessarily Heritage fault but even my garage couldn’t work out the different bearings as we had after market steering wheel fitted incorrectly. Again not Heritages fault.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“All good, helpful staff………… when you can speak to them, not ideal how it’s online form only and not a phone number to ring and speak to someone.”
Helpful Report
Posted 1 year ago
Helmut
Verified Buyer
“Alles Top”
Helpful Report
Posted 1 year ago
David
Verified Buyer
“Excellent service would recommend to anyone who needed parts for there vehicle”
Helpful Report
Posted 1 year ago
Leonard
Verified Buyer
“Exceptional post purchase service especially when it comes to their responses. Am in Windhoek, Namibia and was pleasantly surprised by the delivery date.”
Helpful Report
Posted 1 year ago
Patrick O Gara
Verified Buyer
“I thought I was buying from Europe as I was led to believe not England ended up paying vat when it entered Ireland on 250 euro I would off used a Ni address if I had known.”
Helpful Report
Posted 1 year ago
Senul
Verified Buyer
“Hallo es hat alles super geklappt.Lg”
Helpful Report
Posted 1 year ago
Paul Sneddon
Verified Buyer
“Heritage had almost everything I needed and the free postage was surprisingly quick”
Helpful Report
Posted 1 year ago
Peter
Verified Buyer
“Part arrived on time great service. Fitted and working fine.”
Helpful Report
Posted 1 year ago
Keith
Verified Buyer
“A nearly perfect fit but a little loose when fitted in the new panel. I think it needs a rubber seal. Overall pleased with the service and the product.”
Helpful Report
Posted 1 year ago
Winfried Albert
Verified Buyer
“Der Versand war sehr gut, Preise auch ok, aber die Teile waren nicht so passgenau wie Originalteile. Daher kann ich nur 4 von 5 Sterne geben. Eine Weiterempfehlung ist trotzdem hierdurch kein Hindernis.”
Helpful Report
Posted 1 year ago
Rigoberto
Verified Buyer
“Por ahora bien!”
Helpful Report
Posted 1 year ago
Fabio Genovesi
Verified Buyer
“Servizio eccelente anche come assistenza”
Helpful Report
Posted 1 year ago
Robert
Verified Buyer
“Not sure but think clutch return spring is wrong”
Helpful Report
Posted 1 year ago
Odd Arvid
Verified Buyer
“Service and delivery are great”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“3.5 stars. A little disappointed that a couple of the railing did not fit better and that it did not include any instructions. There is a good youtube video but instructions containing a list of parts would have been helpful.”
Helpful Report
Posted 1 year ago
Charles
Verified Buyer
“Shipping was expensive for a $7 part, otherwise the part worked just like new.”
Helpful Report
Posted 1 year ago
Adolfo
Verified Buyer
“Todo muy bien. Pero los gastos de envío son un poco elevados.”
Helpful Report
Posted 1 year ago
Heritage Parts Centre is rated 4.5 based on 14,705 reviews
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